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~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of service research"
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Search: subject:"Robot"
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Robot
29
Roboter
29
Artificial intelligence
19
Künstliche Intelligenz
18
Consumer behaviour
11
Konsumentenverhalten
11
Dienstleistungsqualität
10
Service quality
10
Automation
7
Automatisierung
7
Customer service
7
Kundenservice
6
Technischer Fortschritt
6
Technological change
6
Emotion
5
Innovation
5
Robotics
5
Customer satisfaction
4
Dienstleistungssektor
4
Kundenzufriedenheit
4
Robots
4
Service industry
4
artificial intelligence
4
service robots
4
Beziehungsmarketing
3
Dienstleistung
3
Digitalisierung
3
Digitization
3
Industry 4.0
3
Innovation adoption
3
Innovation management
3
Innovationsakzeptanz
3
Innovationsmanagement
3
Relationship marketing
3
Service robot
3
Services
3
anthropomorphism
3
service robot
3
Arbeitsmarkt
2
Automated manufacturing
2
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28
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Article
32
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Article in journal
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32
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English
32
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Ballestar, María Teresa
2
McLeay, Fraser
2
Obesso, María Mercedes de
2
Sainz, Jorge
2
Song, Christina Soyoung
2
Bao, Qun
1
Belanche, Daniel
1
Bolton, Lisa E.
1
Brengman, Malaika
1
Böhm, Robert
1
Carrero Márquez, Oliver
1
Casaló, Luis V.
1
Chang, Woojung
1
Chiao, Benjamin
1
Choi, Sungwoo
1
De Saille, Stevienna
1
Deng, Xun
1
Dennis, Alan
1
Doorn, Jenny van
1
Duhachek, Adam
1
Díaz-Chao, Ángel
1
Edwards, David J.
1
El-Gohary, Hatem
1
Erdmann, Anett
1
Fan, Hua
1
Fernandes, Teresa
1
Filieri, Raffaele
1
Flavián Blanco, Carlos
1
Fox, Alexa K.
1
Fox, Joseph D.
1
Fu, Xiaolan
1
Fu, Xiaoqing
1
García-Lazaro, Aida
1
Garvey, Aaron
1
Gauquier, Laurens de
1
Grimes, Anthony
1
Haenlein, Michael
1
Han, Bing
1
Holthöwer, Jana
1
Huang, Ming-Hui
1
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Journal of business research : JBR
Journal of service research
International journal of production research
83
Technological forecasting & social change : an international journal
52
International journal of hospitality management
37
European journal of operational research : EJOR
28
Computers & operations research : and their applications to problems of world concern ; an international journal
22
Journal of retailing and consumer services
16
Journal of service management
16
Transportation research / E : an international journal
14
International journal of contemporary hospitality management
13
Electronic markets : EM ; the international journal of electronic commerce and business media
11
International journal of production economics
11
Journal of emerging technologies in Accounting
10
Tourism management perspectives : TMP
10
Journal of hospitality marketing & management
9
The service industries journal
9
Economics letters
8
Service business
8
Tourism management : research, policies, practice
8
International journal of technology management : IJTM
7
European journal of industrial engineering : EJIE
6
Journal of service theory and practice
6
Journal of travel and tourism marketing
6
Research policy : policy, management and economic studies of science, technology and innovation
6
Technology audit and production reserves
6
Economic modelling
5
Economics of innovation and new technology
5
IEEE transactions on engineering management : EM
5
Journal of organizational change management
5
Journal of securities operations & custody
5
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
5
Marketing letters : a journal of research in marketing
5
New technology, work and employment
5
Psychology & marketing
5
Transportation science
5
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
5
Benchmarking : an international journal ; BIJ
4
European research studies
4
International journal of manufacturing technology and management
4
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ECONIS (ZBW)
32
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1
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10
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32
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date (oldest first)
1
How smart should a service
robot
be?
Schepers, Jeroen
;
Belanche, Daniel
;
Casaló, Luis V.
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 565-582
Persistent link: https://www.econbiz.de/10013395997
Saved in:
2
Partners or opponents? : how mindset shapes consumers' attitude toward anthropomorphic artificial intelligence service robots
Han, Bing
;
Deng, Xun
;
Fan, Hua
- In:
Journal of service research
26
(
2023
)
3
,
pp. 441-458
Persistent link: https://www.econbiz.de/10014325998
Saved in:
3
I,
robot
, you, consumer : measuring artificial intelligence types and their effect on consumers emotions in service
Pantano, Eleonora
;
Scarpi, Daniele
- In:
Journal of service research
25
(
2022
)
4
,
pp. 583-600
Persistent link: https://www.econbiz.de/10013395999
Saved in:
4
Service robots in long-term care : a consumer-centric view
Kipnis, Eva
;
McLeay, Fraser
;
Grimes, Anthony
;
De …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 667-685
Persistent link: https://www.econbiz.de/10013396032
Saved in:
5
Appropriate service robots in exchange and communal relationships
Chang, Woojung
;
Kim, Kyoungmi
- In:
Journal of business research : JBR
141
(
2022
),
pp. 462-474
Persistent link: https://www.econbiz.de/10013168036
Saved in:
6
The role of the human-
robot
interaction in consumers' acceptance of humanoid retail service robots
Song, Christina Soyoung
;
Kim, Youn-Kyung
- In:
Journal of business research : JBR
146
(
2022
),
pp. 489-503
Persistent link: https://www.econbiz.de/10013271433
Saved in:
7
Disruptive technologies : how to influence price sensitivity triggering consumers' behavioural beliefs
Erdmann, Anett
;
Mas, José Manuel
;
Obesso, María …
- In:
Journal of business research : JBR
158
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014281169
Saved in:
8
Artificial intelligence to manage workplace bullying
Obesso, María Mercedes de
;
Pérez Rivero, Carlos Alberto
; …
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014299305
Saved in:
9
Robots and firm innovation : evidence from Chinese manufacturing
Wang, Lei
;
Zhou, Yahong
;
Chiao, Benjamin
- In:
Journal of business research : JBR
162
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014301846
Saved in:
10
Organizational frontlines in the digital age : the Consumer-Autonomous Technology-Worker (CAW) framework
Doorn, Jenny van
;
Smailhodzic, Edin
;
Puntoni, Stefano
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014304033
Saved in:
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