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~isPartOf:"Journal of hospitality marketing & management"
~language:"eng"
~subject:"Online-Marketing"
~subject:"Service quality"
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Online-Marketing
Service quality
Online retailing
25
Online-Handel
25
Consumer behaviour
17
Konsumentenverhalten
17
Hotel industry
15
Hotellerie
15
Internet marketing
15
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9
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online reviews
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Xiang, Zheng
2
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Akhtar, Muhammad Nadeem
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1
Anusree, M. R.
1
Bilgihan, Anil
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Bonn, Mark Andrew
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Chang, Hyo Jung
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Journal of hospitality marketing & management
Journal of retailing and consumer services
107
Journal of business research : JBR
79
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
43
International journal of electronic marketing and retailing : IJEMR
42
International journal of hospitality management
38
Information systems research : ISR
34
International journal of internet marketing and advertising : IJIMA
33
Journal of internet commerce
32
Journal of management information systems : JMIS
31
Electronic commerce research
25
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
24
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
23
Cogent business & management
21
International journal of business information systems : IJBIS
20
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
Management science : journal of the Institute for Operations Research and the Management Sciences
20
Journal of electronic commerce research : JECR
19
Technological forecasting & social change : an international journal
19
Journal of retailing
18
International journal of retail & distribution management
17
International journal of contemporary hospitality management
16
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
16
Tourism management : research, policies, practice
16
International journal of electronic commerce : IJEC
15
International journal of retail and distribution management
15
Electronic commerce research and applications
14
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
14
International journal of e-business research : an official publication of the Information Resources Management Association
13
International journal of electronic customer relationship management : IJECRM
12
Journal of international consumer marketing
12
Journal of marketing communications
12
Journal of strategic marketing
12
The service industries journal
12
Journal of the Academy of Marketing Science
11
Asia Pacific journal of marketing and logistics
10
Electronic markets : EM ; the international journal of electronic commerce and business media
10
Electronic markets : the international journal on networked business
10
Global business review
10
International journal of technology marketing : IJTMkt
10
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ECONIS (ZBW)
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1
Online tourism experiences : exploring digital and human dimensions in in-remote destination visits
Pasquinelli, Cecilia
;
Trunfio, Mariapina
;
Punziano, …
- In:
Journal of hospitality marketing & management
32
(
2023
)
3
,
pp. 385-409
Persistent link: https://www.econbiz.de/10014281018
Saved in:
2
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
3
A fine-grained sentiment analysis of online guest reviews of economy hotels in China
Luo, Jiaqi
;
Huang, Songshan
;
Wang, Renwu
- In:
Journal of hospitality marketing & management
30
(
2021
)
1
,
pp. 71-95
Persistent link: https://www.econbiz.de/10012423257
Saved in:
4
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
5
The role of attitude ambivalence in conflicting online hotel reviews
Akhtar, Nadeem
;
Sun, Jin
;
Chen, Jing
;
Akhtar, Muhammad …
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 471-502
Persistent link: https://www.econbiz.de/10012256146
Saved in:
6
Examining the impacts of positive and negative online consumer reviews on behavioral intentions : role of need for cognitive closure and satisfaction guarantees
Sharifi, Seyed Shahin
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 397-426
Persistent link: https://www.econbiz.de/10012176669
Saved in:
7
Can online service recovery interventions benignly alter customers' negative review evaluations? : evidence from the hotel industry
Sreejesh, S.
;
Anusree, M. R.
;
Ponnam, Abhilash
- In:
Journal of hospitality marketing & management
28
(
2019
)
6
,
pp. 711-742
Persistent link: https://www.econbiz.de/10012176682
Saved in:
8
Categorizing peer-to-peer review site features and examining their impacts on room sales
Ai, Jin
;
Chi, Oscar Hengxuan
;
Ouyang, Zhe
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 862-881
Persistent link: https://www.econbiz.de/10012176721
Saved in:
9
Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews
Fernandes, Teresa
;
Fernandes, Filipa
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 127-150
Persistent link: https://www.econbiz.de/10011848333
Saved in:
10
Identifying restaurant satisfiers and dissatisfiers : suggestions from online reviews
Bilgihan, Anil
;
Seo, Soobin
;
Choi, Jihee
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 601-625
Persistent link: https://www.econbiz.de/10011919944
Saved in:
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