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~isPartOf:"Journal of hospitality marketing & management"
~subject:"Consumer behaviour"
~subject:"Service quality"
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Consumer behaviour
Service quality
Konsumentenverhalten
121
Beziehungsmarketing
114
Relationship marketing
114
Hotel industry
97
Hotellerie
97
Customer satisfaction
93
Kundenzufriedenheit
93
Dienstleistungsqualität
87
Brand management
37
Markenführung
37
Brand image
35
Markenimage
35
Destination management
33
Destinationsmanagement
33
Gastgewerbe
33
Hospitality industry
33
Gastronomie
32
Restaurant industry
32
Beschwerdemanagement
31
Complaint management
31
Tourism marketing
30
Tourismusmarketing
30
Holiday behaviour
28
Urlaubsverhalten
28
Social Web
23
Social web
23
Viral marketing
23
Virales Marketing
23
Hospital
22
Krankenhaus
22
Emotion
21
Corporate Social Responsibility
20
Corporate social responsibility
20
Arbeitszufriedenheit
19
Job satisfaction
19
Arbeitsverhalten
18
Internet marketing
18
Online-Marketing
18
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Online availability
All
Undetermined
108
Free
3
Type of publication
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Article
156
Type of publication (narrower categories)
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Article in journal
156
Aufsatz in Zeitschrift
156
Language
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English
156
Author
All
Mattila, Anna S.
6
Han, Heesup
5
Baloglu, Seyhmus
4
Line, Nathaniel D.
4
Mavondo, Felix
4
Ramkissoon, Haywantee
4
Dewnarain, Senika
3
Goh, Ben
3
Jin, Naehyun Paul
3
Lee, Seonjeong
3
Miao, Li
3
Tanford, Sarah
3
Tang, Liang
3
Wilkins, Hugh
3
Assaker, Guy
2
Bowden, Jana
2
Chua, Bee-Lia
2
Fan, Alei
2
Hanks, Lydia
2
Herington, Carmel
2
Huffman, Lynn
2
Kim, Mi Ran
2
Kim, Min-Seong
2
Kim, Peter Beomcheol
2
Kim, Soon-Ho
2
Koc, Erdogan
2
Lee, Yong-Ki
2
Lim, Weng Marc
2
Merrilees, Bill
2
O'Connor, Peter
2
Qu, Hailin
2
Ro, Heejung
2
Torres, Edwin N.
2
Wang, Xuequn
2
Yoon, Donghwan
2
Abbas, Haidar
1
Abubakar, Binta
1
Agbemabiese, George Cudjoe
1
Ahmad, Aqeel
1
Ahmad, Naveed
1
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Published in...
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Journal of hospitality marketing & management
Journal of business research : JBR
898
Journal of retailing and consumer services
841
International journal of hospitality management
426
The journal of product & brand management
308
The journal of brand management : an international journal
295
The journal of services marketing
233
Psychology & marketing
205
Asia Pacific journal of marketing and logistics
198
The service industries journal
190
International journal of contemporary hospitality management
172
Journal of travel and tourism marketing
163
Journal of the Academy of Marketing Science
162
European journal of marketing : EJM
161
Journal of business ethics : JOBE
160
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
156
SpringerLink / Bücher
152
Cogent business & management
141
Journal of marketing
141
Industrial marketing management : the international journal for industrial and high-tech firms
139
Journal of marketing communications
137
Marketing intelligence & planning
137
Tourism management : research, policies, practice
133
International journal of consumer studies
132
Journal of retailing
132
Journal of strategic marketing
126
Management science : journal of the Institute for Operations Research and the Management Sciences
126
Journal of service management
121
Journal of marketing management : MM
117
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
112
International journal of retail & distribution management
108
Marketing letters : a journal of research in marketing
105
The TQM journal : the international review of organizational improvement
105
Service business
104
Journal of service research : JSR
103
Services marketing quarterly
103
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
101
The journal of consumer marketing
100
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
95
Journal of international consumer marketing
93
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ECONIS (ZBW)
156
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1
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10
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156
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date (oldest first)
1
Is the information on green hotel websites aligned with the drivers affecting customers' intention to visit green hotels? : a mixed-methods approach
Ray, Arghya
;
Sachdeva, Itisha
;
Rana, Nripendra P.
; …
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10014438598
Saved in:
2
Customer delight, engagement, experience, value co-creation, place identity, and revisit intention : a new conceptual framework
Shoukat, Muhammad Haroon
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 757-775
Persistent link: https://www.econbiz.de/10013327890
Saved in:
3
Do green practices and green image promote consumers' participation in social network sites (SNS)?
Cho, Byung-Kwan
;
Park, Jeong-Yeol
;
Lee, Yong-Ki
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 631-648
Persistent link: https://www.econbiz.de/10014319783
Saved in:
4
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
Saved in:
5
Green message strategies and green brand image in a hotel context
Topcuoglu, Esra
;
Kim, Hyelin
;
Kim, Sungeun
;
Kim, Seontaik
- In:
Journal of hospitality marketing & management
31
(
2022
)
3
,
pp. 311-325
Persistent link: https://www.econbiz.de/10013177421
Saved in:
6
Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Veloso, Mónica
;
Ieva, Marco
;
Gómez-Suárez, Mónica
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10014438602
Saved in:
7
Impact of hotels' sustainability practices on guest attitudinal loyalty : application of loyalty chain stages theory
Han, Heesup
;
Yu, Jongsik
;
Lee, Jin-soo
;
Kim, Wansoo
- In:
Journal of hospitality marketing & management
28
(
2019
)
8
,
pp. 905-925
Persistent link: https://www.econbiz.de/10012176742
Saved in:
8
Service robot's responses in service recovery and service evaluation : the moderating role of robots' social perception
Shan, Minghui
;
Zhu, Zhenzhong
;
Chen, Haipeng
;
Sun, Sijie
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014511796
Saved in:
9
Understanding psychological ownership in access-based consumption through a theory synthesis : an investigation of Airbnb and hotels
Li, Jing
;
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 499-524
Persistent link: https://www.econbiz.de/10014511822
Saved in:
10
Effects of service providers' self-disclosure on booking platforms on consumers' trust, hesitation, and booking intentions : moderating role of social media influencers
Akhtar, Nadeem
;
Siddiqi, Umar Iqbal
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 470-498
Persistent link: https://www.econbiz.de/10014511821
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