//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of marketing"
~isPartOf:"Tourism management : research, policies, practice"
~language:"eng"
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Tourism
1,025
Tourismus
997
Holiday behaviour
649
Urlaubsverhalten
649
Consumer behaviour
569
Konsumentenverhalten
569
Tourism industry
535
Tourismuswirtschaft
533
Tourism marketing
325
Tourismusmarketing
323
Hotel industry
268
Hotellerie
268
Destination management
235
Beziehungsmarketing
232
Destinationsmanagement
232
Relationship marketing
232
Customer satisfaction
218
International tourism
212
Internationaler Tourismus
211
China
204
United States
201
USA
200
Tourism destination
172
Social Web
170
Social web
170
Tourismusregion
169
Brand image
159
Markenimage
159
Service quality
146
Dienstleistungsqualität
144
Brand management
139
MarkenfĂ¼hrung
139
Ecotourism
138
Tourism policy
136
Ă–kotourismus
136
Tourismuspolitik
133
Internet marketing
123
Online-Marketing
122
Marketing management
113
more ...
less ...
Online availability
All
Undetermined
117
Free
3
Type of publication
All
Article
218
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
218
Case study
4
Fallstudie
4
Language
All
English
Author
All
Homburg, Christian
5
Fornell, Claes
4
Ghazali Musa
4
Han, Heesup
4
Albayrak, Tahir
3
Caber, Meltem
3
Chung, Namho
3
Hult, G. Tomas M.
3
Kumar, V.
3
Lee, Jin-soo
3
Morgeson, Forrest V., III.
3
Sedigheh Moghavvemi
3
Su, LuJun
3
Uysal, Muzaffer
3
Wieseke, Jan
3
Assaker, Guy
2
Barnes, Stuart J.
2
Bharadwaj, Sundar G.
2
Brady, Michael K.
2
Cai, Ruiying
2
Dearden, Philip
2
Fu, Xiaoxiao
2
Hitchcock, Michael
2
Hu, Feng
2
Huang, Songshan
2
Hyun, Sunghyup Sean
2
Jung, Timothy
2
Keiningham, Timothy
2
Kim, Woo Gon
2
Korfiatis, Nikolaos
2
Lai, Ivan K. W.
2
Leue, M. Claudia
2
Liu, Yong
2
Lu, Lu
2
Luo, Xueming
2
Matzler, Kurt
2
Mitra, Debanjan
2
Morgan, Neil A.
2
Nicolau, Juan Luis
2
Park, Sangwon
2
more ...
less ...
Published in...
All
Journal of marketing
Tourism management : research, policies, practice
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
289
The journal of services marketing
191
The service industries journal
171
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Journal of travel and tourism marketing
162
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Cogent business & management
100
Services marketing quarterly
99
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
94
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
Service business
85
The TQM journal : the international review of organizational improvement
82
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
81
Tourism management perspectives : TMP
81
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
69
Journal of service management
69
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
64
International journal of quality and service sciences
63
International journal of services and operations management
63
Journal of strategic marketing
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of retailing
52
International journal of business information systems : IJBIS
49
International journal of electronic customer relationship management : IJECRM
49
more ...
less ...
Source
All
ECONIS (ZBW)
218
Showing
1
-
10
of
218
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Emotional expression by artificial intelligence chatbots to improve customer satisfaction : underlying mechanism and boundary conditions
Zhang, Junbo
;
Chen, Qi
;
Lu, Jiandong
;
Wang, Xiaolei
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014457628
Saved in:
2
Can gamification improve the virtual reality tourism experience? : analyzing the mediating role of tourism fatigue
Wei, Zhenda
;
Zhang, Jingru
;
Huang, Xiaoting
;
Qiu, Hanqin
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013556772
Saved in:
3
Dark personalities and online reviews : a textual content analysis of review generation, consumption and distribution
Yousaf, Salman
;
Kim, Jong Min
- In:
Tourism management : research, policies, practice
98
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014304482
Saved in:
4
Importance of residents' perception of tourists in establishing a reciprocal resident-tourist relationship : an application of tourist attractiveness
Kim, Gyunghoon
;
Duffy, Lauren N.
;
Moore, DeWayne
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013440026
Saved in:
5
A process perspective on experience co-creation : how pre-trip involvement prompts destination loyalty
Cao, Limei
;
Xie, Dengming
;
Qu, Ying
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013555026
Saved in:
6
Recommend or not? : the influence of emotions on passengers' intention of airline recommendation during COVID-19
Wang, Xi
;
Zheng, Jie
;
Tang, Liang
;
Luo, Yi
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013534425
Saved in:
7
Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Li, Hengyun
;
Yu, Bruce X. B.
;
Li, Gang
;
Gao, Huicai
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013555009
Saved in:
8
Asymmetric effects of extreme-moderate online reviews in the language-satisfaction relationship
Nicolau, Juan Luis
;
Carlos VillamarĂn, Pablo de
; …
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013271638
Saved in:
9
Despite efficiencies, mergers and acquisitions reduce firm value by hurting customer satisfaction
Umashankar, Nita
;
Bahadir, S. Cem
;
Bharadwaj, Sundar
- In:
Journal of marketing
86
(
2022
)
2
,
pp. 66-86
Persistent link: https://www.econbiz.de/10013258787
Saved in:
10
Development and validation of a casino service quality scale : a holistic approach
Bradley, Gregory T.
;
Wang, Wei
- In:
Tourism management : research, policies, practice
88
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013194333
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->