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~isPartOf:"Journal of retailing"
~isPartOf:"SpringerLink / Bücher"
~subject:"Konsumentenverhalten"
~subject:"Strategisches Management"
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Konsumentenverhalten
Strategisches Management
Beziehungsmarketing
359
Relationship marketing
359
Consumer behaviour
104
Deutschland
94
Germany
94
Kundenmanagement
85
Einzelhandel
52
Retail trade
51
Theorie
47
Theory
47
Kundenbindung
43
Kundenzufriedenheit
38
Customer satisfaction
37
Kundenorientierung
37
Brand management
36
Markenführung
36
Marketing management
31
Marketingmanagement
31
Beziehungsmanagement
29
Dienstleistungsqualität
24
Service quality
24
Kundenwert
23
Unternehmen
23
Lieferantenmanagement
22
Supplier relationship management
22
Electronic Commerce
21
Kundenintegration
20
Customer integration
19
Customer service
19
Kundenservice
19
Online retailing
19
Online-Handel
19
Customer value
18
Distribution channel
18
E-commerce
18
Marketing
18
Vertriebsweg
18
Brand image
16
Erfolgsfaktor
16
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Undetermined
91
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Article
64
Book / Working Paper
51
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Article in journal
66
Aufsatz in Zeitschrift
66
Hochschulschrift
11
Aufsatzsammlung
7
Collection of articles of several authors
3
Sammelwerk
3
Handbook
1
Handbuch
1
Lehrbuch
1
Lehrmittel
1
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Language
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English
81
German
34
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All
Grewal, Dhruv
6
Swoboda, Bernhard
4
Foscht, Thomas
3
Noble, Stephanie M.
3
Nordfält, Jens
3
Roggeveen, Anne L.
3
Schramm-Klein, Hanna
3
Blut, Markus
2
Calantone, Roger J.
2
Dannenberg, Holger
2
Evanschitzky, Heiner
2
Gustafsson, Anders
2
Hult, G. Tomas M.
2
Kumar, V.
2
Reinartz, Werner J.
2
Rudolph, Thomas
2
Ruyter, Ko de
2
Soysal, Gonca
2
Tsiros, Michael
2
Verhoef, Peter C.
2
Wang, Jeff Jianfeng
2
Zhang, Yufei
2
Zupancic, Dirk
2
Acuti, Diletta
1
Adhikari, Atanu
1
Ahlbom, Carl-Philip
1
Aiello, Gaetano
1
Ailawadi, Kusum L.
1
Aiolfi, Simone
1
Alavi, Sascha
1
Algesheimer, René
1
Anderl, Eva
1
Argouslidis, Paraskevas C.
1
Arroyo, Christian Camilo
1
Baldus, Brian
1
Baltas, George
1
Bearden, William O.
1
Beatty, Sharon E.
1
Beauchamp, J. P.
1
Bellini, Silvia
1
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Published in...
All
Journal of retailing
SpringerLink / Bücher
Journal of retailing and consumer services
460
Journal of business research : JBR
343
International journal of hospitality management
165
The journal of services marketing
119
The journal of product & brand management
99
Journal of the Academy of Marketing Science
77
The journal of brand management : an international journal
77
Psychology & marketing
74
Cogent business & management
72
Journal of hospitality marketing & management
72
Asia Pacific journal of marketing and logistics
68
International journal of contemporary hospitality management
68
Journal of strategic marketing
68
Journal of travel and tourism marketing
66
The service industries journal
63
Industrial marketing management : the international journal for industrial and high-tech firms
62
Journal of service management
55
Journal of marketing
51
Marketing intelligence & planning
51
European journal of marketing : EJM
50
Journal of service research : JSR
49
Tourism management : research, policies, practice
49
International journal of retail & distribution management
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Services marketing quarterly
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
The international review of retail, distribution and consumer research
46
International journal of internet marketing and advertising : IJIMA
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
42
International journal of retail and distribution management
42
The international journal of bank marketing : IJBM
42
Service business
41
International journal of electronic marketing and retailing : IJEMR
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
37
The journal of business & industrial marketing
37
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
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ECONIS (ZBW)
115
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1
Healthy foods, healthy sales? : cross-category effects of a loyalty program promoting sales of fruit and vegetables
Panzone, Luca A.
;
Tocco, Barbara
;
Brečić, Ružica
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 85-103
Persistent link: https://www.econbiz.de/10014527095
Saved in:
2
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
3
Reimagining personalization in the physical store
Scholdra, Thomas P.
;
Wichmann, Julian R. K.
;
Reinartz, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 563-579
Persistent link: https://www.econbiz.de/10014465653
Saved in:
4
Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness
Bruckberger, Gianna
;
Fuchs, Christoph
;
Schreier, Martin
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 594-604
Persistent link: https://www.econbiz.de/10014465661
Saved in:
5
The store of the future : engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction
Szocs, Courtney
;
Kim, Yeseul
;
Lim, Mikyoung
;
Arroyo, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 605-620
Persistent link: https://www.econbiz.de/10014465663
Saved in:
6
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
7
Co-creating affective atmospheres in retail experience
Joy, Annamma
;
Wang, Jeff Jianfeng
;
Orazi, Davide C.
; …
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 297-317
Persistent link: https://www.econbiz.de/10014322019
Saved in:
8
Multichannel customer purchase behavior and long tail effects in the fashion goods market
Ratchford, Brian Thomas
;
Soysal, Gonca
;
Zentner, Alejandro
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10014283357
Saved in:
9
"If you loved our product" : do conditional review requests harm retailer loyalty?
Koukova, Nevena T.
;
Wang, Rebecca Jen-Hui
;
Isaac, Mathew S.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 85-101
Persistent link: https://www.econbiz.de/10014283363
Saved in:
10
Sustaining shopping momentum in retail malls using real-time messaging
Vakeel, Khadija Ali
;
Fudurić, Morana
;
Viswanathan, Vijay
; …
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 102-114
Persistent link: https://www.econbiz.de/10014283364
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