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~isPartOf:"Journal of retailing"
~source:"econis"
~subject:"Beziehungsmarketing"
~subject:"Social Web"
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Beziehungsmarketing
Social Web
Consumer behaviour
303
Konsumentenverhalten
303
Einzelhandel
141
Retail trade
135
Relationship marketing
74
Customer satisfaction
52
Kundenzufriedenheit
52
Verbraucher
52
Online retailing
48
Online-Handel
48
Vereinigte Staaten
41
Preismanagement
34
Pricing strategy
34
Brand management
33
Markenführung
33
Dienstleistungsqualität
30
Service quality
30
E-commerce
28
Electronic Commerce
28
Distribution channel
25
Retailing
25
Sales promotion
25
Verkaufsförderung
25
Vertriebsweg
25
Markenartikel
23
Brand
21
Marktforschung
20
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Marketingmanagement
19
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Food retailing
18
Internet marketing
18
Ladengestaltung
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Lebensmitteleinzelhandel
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Grewal, Dhruv
6
Cronin, J. J.
3
Evanschitzky, Heiner
3
Noble, Stephanie M.
3
Nordfält, Jens
3
Roggeveen, Anne L.
3
Ruyter, Ko de
3
Blut, Markus
2
Calantone, Roger J.
2
Gustafsson, Anders
2
Hult, G. Tomas M.
2
Mittal, Vikas
2
Reinartz, Werner J.
2
Rudolph, Thomas
2
Schumann, Jan Hendrik
2
Smith, Jeffery S.
2
Soysal, Gonca
2
Tsiros, Michael
2
Verhoef, Peter C.
2
Wang, Jeff Jianfeng
2
Zhang, Yufei
2
Acuti, Diletta
1
Ahlbom, Carl-Philip
1
Aiello, Gaetano
1
Ailawadi, Kusum L.
1
Aiolfi, Simone
1
Alavi, Sascha
1
Algesheimer, René
1
Alhoqail, Saad
1
Anderl, Eva
1
Andrews, Demetra
1
Argouslidis, Paraskevas C.
1
Arroyo, Christian Camilo
1
Baldus, Brian
1
Baltas, George
1
Bearden, William O.
1
Beatty, Sharon E.
1
Beauchamp, J. P.
1
Bellini, Silvia
1
Benoit, Sabine
1
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Journal of retailing
Journal of retailing and consumer services
621
Journal of business research : JBR
527
International journal of hospitality management
250
The journal of services marketing
173
The journal of product & brand management
127
International journal of internet marketing and advertising : IJIMA
119
Journal of travel and tourism marketing
117
Psychology & marketing
114
The service industries journal
112
Journal of hospitality marketing & management
111
International journal of contemporary hospitality management
108
Journal of the Academy of Marketing Science
106
Cogent business & management
104
The journal of brand management : an international journal
102
Tourism management : research, policies, practice
99
Asia Pacific journal of marketing and logistics
97
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
97
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
96
Industrial marketing management : the international journal for industrial and high-tech firms
87
Journal of marketing
87
Journal of strategic marketing
86
Technological forecasting & social change : an international journal
85
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
84
SpringerLink / Bücher
83
European journal of marketing : EJM
75
International journal of electronic marketing and retailing : IJEMR
72
Marketing intelligence & planning
72
Journal of internet commerce
71
Journal of promotion management : innovations in planning and applied research
71
Journal of service management
71
Journal of service research : JSR
70
Service business
69
Journal of marketing management : MM
67
International journal of consumer studies
66
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
66
Journal of marketing communications
65
Services marketing quarterly
64
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
62
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
59
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ECONIS (ZBW)
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78
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1
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
2
Information search and product returns across mobile and traditional online channels
Zhang, Yufei
;
Voorhees, Clay M.
;
Chen, Lin
;
Chiang, Jeongwen
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 260-276
Persistent link: https://www.econbiz.de/10013364282
Saved in:
3
Healthy foods, healthy sales? : cross-category effects of a loyalty program promoting sales of fruit and vegetables
Panzone, Luca A.
;
Tocco, Barbara
;
Brečić, Ružica
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 85-103
Persistent link: https://www.econbiz.de/10014527095
Saved in:
4
Unlocking the potential of web data for retailing research
Guyt, Jonne
;
Datta, Hannes
;
Boegershausen, Johannes
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 130-147
Persistent link: https://www.econbiz.de/10014527110
Saved in:
5
The effect of review images on review helpfulness : a contingency approach
Kübler, Raoul
;
Lobschat, Lara
;
Welke, Lina
;
Meij, Hugo …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 5-23
Persistent link: https://www.econbiz.de/10014526948
Saved in:
6
What drives consumers to shop on mobile devices? : insights from a meta-analysis
Luceri, Beatrice
;
Bijmolt, Tammo H. A.
;
Bellini, Silvia
; …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 178-196
Persistent link: https://www.econbiz.de/10013207547
Saved in:
7
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
8
Managing a global retail brand in different markets : meta-analyses of customer responses to service encounters
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 294-314
Persistent link: https://www.econbiz.de/10013364286
Saved in:
9
Spoiled rotten : how and when discontinuation of repetitive and regular delight offers increases customer desire for revenge
Li, Yi
;
Fumagalli, Elena
- In:
Journal of retailing
98
(
2022
)
3
,
pp. 412-431
Persistent link: https://www.econbiz.de/10013426728
Saved in:
10
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
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