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~isPartOf:"Journal of retailing"
~subject:"Consumer behaviour"
~subject:"Personalmanagement"
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Consumer behaviour
Personalmanagement
Einzelhandel
124
Retail trade
124
Konsumentenverhalten
123
Beziehungsmarketing
103
Relationship marketing
103
Brand management
51
Markenführung
51
Distribution channel
39
Vertriebsweg
39
Customer satisfaction
34
Kundenzufriedenheit
34
Marketing management
30
Marketingmanagement
30
Online retailing
26
Dienstleistungsqualität
25
Online-Handel
25
Service quality
25
Brand
22
Lieferantenmanagement
21
Supplier relationship management
21
E-commerce
20
Electronic Commerce
20
Markenartikel
20
Brand image
18
Markenimage
18
Customer service
17
Kundenservice
17
Retailing
17
Salespeople
17
Verkaufspersonal
17
Beschwerdemanagement
15
Complaint management
15
Ladengestaltung
15
Lieferkette
15
Store design
15
Supply chain
15
Category Management
14
Category management
14
Handelsmarke
14
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121
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2
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English
123
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Grewal, Dhruv
7
Nordfält, Jens
4
Roggeveen, Anne L.
4
Campo, Katia
3
Ma, Yu
3
Noble, Stephanie M.
3
Ruyter, Ko de
3
Shankar, Venkatesh
3
Wang, Jeff Jianfeng
3
Bearden, William O.
2
Blut, Markus
2
Breugelmans, Els
2
Calantone, Roger J.
2
Dass, Mayukh
2
Evanschitzky, Heiner
2
Gauri, Dinesh Kumar
2
Gustafsson, Anders
2
Harris, Lloyd C.
2
Hult, G. Tomas M.
2
Joy, Annamma
2
Lamey, Lien
2
Mantrala, Murali K.
2
McColl-Kennedy, Janet R.
2
Melis, Kristina
2
Namin, Aidin
2
Neslin, Scott A.
2
Oppewal, Harmen
2
Patrick, Vanessa M.
2
Patterson, Paul G.
2
Reinartz, Werner J.
2
Rudolph, Thomas
2
Seetharaman, Seethu
2
Sethuraman, Raj
2
Soysal, Gonca
2
Tsiros, Michael
2
Verhoef, Peter C.
2
Wetzels, Martin
2
Zhang, Yufei
2
Acuti, Diletta
1
Ahlbom, Carl-Philip
1
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Journal of retailing
Journal of business research : JBR
960
Journal of retailing and consumer services
776
The international journal of human resource management
590
International journal of hospitality management
375
SpringerLink / Bücher
321
International journal of human resource management
315
The journal of product & brand management
307
The journal of brand management : an international journal
303
Human resource management
246
Human resource management review
243
Journal of business ethics : JOBE
213
Psychology & marketing
198
International journal of contemporary hospitality management
181
Asia Pacific journal of marketing and logistics
179
Cogent business & management
177
Employee relations
170
The journal of services marketing
159
Journal of the Academy of Marketing Science
152
European journal of marketing : EJM
151
Management revue : socio-economic studies
151
Journal of travel and tourism marketing
143
Journal of marketing communications
140
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
140
Human resource management journal
139
Marketing intelligence & planning
139
Journal of marketing
135
Journal of hospitality marketing & management
134
International journal of consumer studies
131
International journal of manpower
129
Journal of strategic marketing
129
Springer eBook Collection
124
Management science : journal of the Institute for Operations Research and the Management Sciences
123
Tourism management : research, policies, practice
115
Industrial marketing management : the international journal for industrial and high-tech firms
113
The service industries journal
112
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
110
Journal of marketing management : MM
109
International journal of retail & distribution management
105
The international review of retail, distribution and consumer research
103
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ECONIS (ZBW)
123
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123
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1
Sustaining shopping momentum in retail malls using real-time messaging
Vakeel, Khadija Ali
;
Fudurić, Morana
;
Viswanathan, Vijay
; …
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 102-114
Persistent link: https://www.econbiz.de/10014283364
Saved in:
2
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
3
Information search and product returns across mobile and traditional online channels
Zhang, Yufei
;
Voorhees, Clay M.
;
Chen, Lin
;
Chiang, Jeongwen
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 260-276
Persistent link: https://www.econbiz.de/10013364282
Saved in:
4
Managing a global retail brand in different markets : meta-analyses of customer responses to service encounters
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 294-314
Persistent link: https://www.econbiz.de/10013364286
Saved in:
5
Do shoppers choose the same brand on the next trip when facing the same context? : an empirical investigation in FMCG retailing
Koll, Oliver
;
Plank, Andreas
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 576-592
Persistent link: https://www.econbiz.de/10013535711
Saved in:
6
Healthy foods, healthy sales? : cross-category effects of a loyalty program promoting sales of fruit and vegetables
Panzone, Luca A.
;
Tocco, Barbara
;
Brečić, Ružica
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 85-103
Persistent link: https://www.econbiz.de/10014527095
Saved in:
7
Spoiled rotten : how and when discontinuation of repetitive and regular delight offers increases customer desire for revenge
Li, Yi
;
Fumagalli, Elena
- In:
Journal of retailing
98
(
2022
)
3
,
pp. 412-431
Persistent link: https://www.econbiz.de/10013426728
Saved in:
8
Automated product recommendations with preference-based explanations
Marchand, André
;
Marx, Paul
- In:
Journal of retailing
96
(
2020
)
3
,
pp. 328-343
Persistent link: https://www.econbiz.de/10012420848
Saved in:
9
Multichannel customer purchase behavior and long tail effects in the fashion goods market
Ratchford, Brian Thomas
;
Soysal, Gonca
;
Zentner, Alejandro
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10014283357
Saved in:
10
"If you loved our product" : do conditional review requests harm retailer loyalty?
Koukova, Nevena T.
;
Wang, Rebecca Jen-Hui
;
Isaac, Mathew S.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 85-101
Persistent link: https://www.econbiz.de/10014283363
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