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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~subject:"Beziehungsmarketing"
~subject:"Retail trade"
~type_genre:"Article in journal"
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Beziehungsmarketing
Retail trade
Consumer behaviour
1,930
Konsumentenverhalten
1,929
Einzelhandel
666
Relationship marketing
583
Customer satisfaction
421
Kundenzufriedenheit
419
Online retailing
384
Online-Handel
384
Service quality
332
Dienstleistungsqualität
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Brand management
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Pantano, Eleonora
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Sarkar, Biswajit
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Klaus, Philipp
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Mortimer, Gary
9
Park, Jungkun
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Louis, Didier
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Sands, Sean
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Thaichon, Park
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Agag, Gomaa
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Cliquet, Gérard
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Fazal-e-Hasan, Syed
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Hollebeek, Linda D.
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Khan, Imran
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Söderlund, Magnus
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Das, Gopal
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Dwivedi, Yogesh Kumar
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Jebarajakirthy, Charles
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Frasquet Deltoro, Marta
4
Grimmer, Martin
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Han, Xiaoyun
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Ieva, Marco
4
Ladhari, Riadh
4
Lim, Xin-Jean
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International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
Nordic Retail and Wholesale Conference <4., 2014, Stockholm>
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Journal of retailing and consumer services
Journal of business research : JBR
784
Industrial marketing management : the international journal for industrial and high-tech firms
421
Journal of retailing
311
International journal of hospitality management
281
The international review of retail, distribution and consumer research
262
International journal of retail & distribution management
259
The journal of services marketing
243
European journal of operational research : EJOR
237
International journal of production economics
233
The service industries journal
223
Journal of the Academy of Marketing Science
198
The journal of business & industrial marketing
198
Journal of strategic marketing
181
Journal of marketing
151
International journal of electronic customer relationship management : IJECRM
143
Management science : journal of the Institute for Operations Research and the Management Sciences
141
European journal of marketing : EJM
132
Asia Pacific journal of marketing and logistics
130
Psychology & marketing
130
The journal of product & brand management
128
Marketing intelligence & planning
123
International journal of contemporary hospitality management
122
The journal of brand management : an international journal
121
Journal of travel and tourism marketing
120
Journal of service research : JSR
119
Cogent business & management
117
Journal of hospitality marketing & management
117
Tourism management : research, policies, practice
116
Journal of service management
112
International journal of retail and distribution management
110
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
Journal of marketing management : MM
102
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
101
Services marketing quarterly
100
International journal of production research
99
Manufacturing & service operations management : M & SOM
97
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
93
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
91
International journal of electronic marketing and retailing : IJEMR
90
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ECONIS (ZBW)
1,072
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1
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1
Adoption, satisfaction, trust, and commitment of over-the-top platforms : an integrated approach
Soren, Anup Anurag
;
Chakraborty, Shibashish
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460800
Saved in:
2
Analyzing consumer expectations and experiences of Augmented Reality (AR) apps in the fashion retail sector
Aslam, Usman
;
Davis, Leon
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014460819
Saved in:
3
Applying the triple coherence line to in-store marketing plans to increase private label market share
Garrido-Morgado, Álvaro
;
González-Benito, Óscar
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462202
Saved in:
4
AR app-based brand engagement and outcomes : a moderated mediation approach
Khan, Imran
;
Fatma, Mobin
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460874
Saved in:
5
Boosting customers' impulsive buying tendency in live-streaming commerce : the role of customer engagement and deal proneness
Luo, Xi
;
Hwa, Jacky Cheah Jun
;
Hollebeek, Linda D.
;
Lim …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014462186
Saved in:
6
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
7
Connecting BOP consumers and retailers : what drives small-time retailing through social media?
Kumar, Jitender
;
Katiyar, Gagan
;
Mehrotra, Ankit
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462294
Saved in:
8
Content marketing in the social media platform : examining the effect of content creation modes on the payoff of participants
Zhang, Xiaojing
;
Zhang, Yulin
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462164
Saved in:
9
Customer definitions of moral value for retail brands : a qualitative understanding
Wei, Yunyi
;
Sit, Kokho
;
Ekinci, Yuksel
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462367
Saved in:
10
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
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