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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~subject:"Relationship marketing"
~subject:"Social Web"
~type_genre:"Article in journal"
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Relationship marketing
Social Web
Consumer behaviour
1,930
Konsumentenverhalten
1,929
Einzelhandel
666
Retail trade
666
Beziehungsmarketing
582
Customer satisfaction
421
Kundenzufriedenheit
419
Online retailing
384
Online-Handel
384
Service quality
332
Dienstleistungsqualität
331
Brand management
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Markenführung
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243
Markenimage
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Social web
219
E-commerce
203
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202
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Emotion
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Food retailing
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122
Virales Marketing
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97
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Prentice, Catherine
11
Lombart, Cindy
9
Park, Jungkun
9
Rana, Nripendra P.
7
Agag, Gomaa
6
Dwivedi, Yogesh Kumar
6
Hollebeek, Linda D.
6
Khan, Imran
6
Klaus, Philipp
6
Louis, Didier
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5
Mortimer, Gary
5
Quach, Sara
5
Thaichon, Park
5
Das, Gopal
4
Dhir, Amandeep
4
Elms, Jonathan
4
Fazal-e-Hasan, Syed
4
Han, Xiaoyun
4
Hyun, Hyowon
4
Kumar, Jitender
4
Kuppelwieser, Volker
4
Ladhari, Riadh
4
Loureiro, Sandra Maria Correia
4
Seger-Guttmann, Tali
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Söderlund, Magnus
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Abdelmoety, Ziad Hassan
3
Akram, Umair
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Anaya-Sánchez, Rafael
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Arndt, Aaron D.
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Benkenstein, Martin
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Bilgihan, Anil
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Carlson, Jamie
3
Cheah, Jun-Hwa
3
Eid, Riyad
3
Frasquet Deltoro, Marta
3
Gong, Taeshik
3
Harun, Ahasan
3
Islam, Jamid Ul
3
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Journal of retailing and consumer services
Journal of business research : JBR
968
Industrial marketing management : the international journal for industrial and high-tech firms
456
International journal of hospitality management
352
Technological forecasting & social change : an international journal
276
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
254
The journal of services marketing
243
The journal of business & industrial marketing
214
Tourism management : research, policies, practice
209
The service industries journal
202
Journal of the Academy of Marketing Science
191
Journal of strategic marketing
186
Journal of travel and tourism marketing
179
International journal of internet marketing and advertising : IJIMA
175
Psychology & marketing
169
Journal of marketing
167
International journal of contemporary hospitality management
163
Information systems research : ISR
158
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
157
Cogent business & management
153
Journal of hospitality marketing & management
149
International journal of electronic customer relationship management : IJECRM
147
The journal of product & brand management
147
The journal of brand management : an international journal
145
Journal of marketing management : MM
144
Business horizons
139
Asia Pacific journal of marketing and logistics
137
Management science : journal of the Institute for Operations Research and the Management Sciences
135
International journal of business information systems : IJBIS
130
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
127
Journal of management information systems : JMIS
125
Marketing intelligence & planning
124
European journal of marketing : EJM
121
Journal of service research : JSR
120
Journal of service management
115
Journal of retailing
111
Journal of marketing communications
108
Service business
107
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
104
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
101
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ECONIS (ZBW)
738
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1
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738
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1
Adoption, satisfaction, trust, and commitment of over-the-top platforms : an integrated approach
Soren, Anup Anurag
;
Chakraborty, Shibashish
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460800
Saved in:
2
AR app-based brand engagement and outcomes : a moderated mediation approach
Khan, Imran
;
Fatma, Mobin
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460874
Saved in:
3
Artificial intelligence is the magic wand making customer-centric a reality! : an investigation into the relationship between consumer purchase intention and consumer engagement th...
Bilal, Muhammad
;
Zhang, Yunfeng
;
Cai, Shukai
;
Akram, Umair
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462292
Saved in:
4
Artificial intelligence-generated virtual influencer : examining the effects of emotional display on user engagement
Yu, Joanne
;
Dickinger, Astrid
;
So, Kevin Kam Fung
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460786
Saved in:
5
Boosting customers' impulsive buying tendency in live-streaming commerce : the role of customer engagement and deal proneness
Luo, Xi
;
Hwa, Jacky Cheah Jun
;
Hollebeek, Linda D.
;
Lim …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014462186
Saved in:
6
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
7
Can sharing with others whom consumers can't see increase their sense of community? : an examination of social presence on sharing platforms
Woo, Hongjoo
;
Shin, Daeun Chloe
;
Kim, Naeun
;
Tong, Zhenghao
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460867
Saved in:
8
Connecting BOP consumers and retailers : what drives small-time retailing through social media?
Kumar, Jitender
;
Katiyar, Gagan
;
Mehrotra, Ankit
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462294
Saved in:
9
Content marketing in the social media platform : examining the effect of content creation modes on the payoff of participants
Zhang, Xiaojing
;
Zhang, Yulin
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462164
Saved in:
10
Customer definitions of moral value for retail brands : a qualitative understanding
Wei, Yunyi
;
Sit, Kokho
;
Ekinci, Yuksel
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462367
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