//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~person:"Alnawas, Ibrahim"
~person:"Quach, Sara"
~subject:"Beziehungsmarketing"
~subject:"Service industry"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Servicequalität"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Service industry
Dienstleistungsqualität
7
Service quality
7
Consumer behaviour
5
Customer satisfaction
5
Konsumentenverhalten
5
Kundenzufriedenheit
5
Relationship marketing
5
Einzelhandel
3
Retail trade
3
Digitale Dienste
2
Internet
2
Internet service provider (ISP)
2
Online retailing
2
Online-Handel
2
Telecommunications industry
2
Telekommunikationssektor
2
Web-based service
2
Aesthetic Labor
1
Aesthetics
1
Age
1
App stickiness
1
Appearance
1
Attitudinal loyalty
1
Behavioural intentions
1
Cognition
1
Customer Service
1
Customer commitment
1
Customer experience
1
Customer service
1
E-commerce
1
E-retailing
1
Electronic Commerce
1
Emotion
1
Flow theory
1
Gender
1
Geschlecht
1
Government
1
High-tech services
1
Highly regulated industry
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Alnawas, Ibrahim
Quach, Sara
Prentice, Catherine
6
Gong, Taeshik
4
Park, Jungkun
4
Paul, Justin
4
Harun, Ahasan
3
Hollebeek, Linda D.
3
Mortimer, Gary
3
Prybutok, Victor R.
3
Rokonuzzaman, Md
3
Söderlund, Magnus
3
Al Khateeb, Amr
2
Asante, Daniel
2
Asante, Eric Adom
2
Bilgihan, Anil
2
Cioppi, Marco
2
El-Adly, Mohammed Ismail
2
El-Manstrly, Dahlia
2
Fazal-e-Hasan, Syed
2
Fernandes, Teresa
2
Francioni, Barbara
2
Hinson, Robert
2
Islam, Jamid Ul
2
Japutra, Arnold
2
Karande, Kiran
2
Kwamega, Michael
2
Le, Hoang T. P. M.
2
Lee, Kangcheol
2
Loureiro, Sandra Maria Correia
2
Molinillo, Sebastian
2
Pacheco, Natália Araújo
2
Polo-Redondo, Yolanda
2
Tang, Chunyong
2
Thaichon, Paramaporn
2
Thurasamy Ramayah
2
Wang, Xueqin
2
Wang, Xuequn
2
AbedRabbo, Majd
1
Acheampong, Audrey
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Asia Pacific journal of marketing and logistics
2
International journal of contemporary hospitality management
2
Services marketing quarterly
2
Journal of consumer behaviour
1
Journal of financial services marketing : JFSM
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effects of app-related factors on app stickiness : the role of cognitive and emotional app relationship quality
Alnawas, Ibrahim
;
Al Khateeb, Amr
;
El Hedhli, Kamel
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014372634
Saved in:
2
Service integration in omnichannel retailing and its impact on customer experience
Quach, Sara
;
Barari, Mojtaba
;
Moudrý, Dann Vit
;
Quach, Ken
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013169715
Saved in:
3
Developing and validating a multidisciplinary scale of e-retailing website elements
Alnawas, Ibrahim
;
Al Khateeb, Amr
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209668
Saved in:
4
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
5
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->