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~isPartOf:"Journal of retailing and consumer services"
~subject:"Customer satisfaction"
~subject:"Markenführung"
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Subject
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Customer satisfaction
Markenführung
Consumer behaviour
772
Konsumentenverhalten
772
Beziehungsmarketing
582
Relationship marketing
582
Einzelhandel
325
Retail trade
325
Kundenzufriedenheit
303
Brand management
286
Dienstleistungsqualität
240
Service quality
240
Brand image
180
Markenimage
180
Brand
147
Markenartikel
145
Online retailing
114
Online-Handel
114
Social Web
95
Social web
95
Internet marketing
79
Marketing management
79
Marketingmanagement
79
Online-Marketing
79
Customer service
75
Kundenservice
74
Confidence
70
Vertrauen
70
E-commerce
69
Electronic Commerce
69
Lieferkette
67
Supply chain
67
Emotion
63
Customer integration
61
Kundenintegration
61
Distribution channel
56
Vertriebsweg
56
Viral marketing
54
Virales Marketing
54
Corporate Social Responsibility
49
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Undetermined
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7
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Article
553
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1
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Article in journal
554
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554
Conference paper
2
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2
Collection of articles of several authors
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English
554
Author
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Park, Jungkun
11
Prentice, Catherine
11
Lombart, Cindy
7
Söderlund, Magnus
7
Khan, Imran
6
Loureiro, Sandra Maria Correia
6
Park, Eunil
6
Quach, Sara
6
Dawes, John
5
Hyun, Hyowon
5
Louis, Didier
5
Molinillo, Sebastian
5
Mortimer, Gary
5
Baumann, Chris
4
Cambra-Fierro, Jesús
4
Casidy, Riza
4
Hollebeek, Linda D.
4
Japutra, Arnold
4
Jebarajakirthy, Charles
4
Kumar, Vikas
4
Paramita, Widya
4
Paul, Justin
4
Ahn, Jiseon
3
Bilgihan, Anil
3
Borges, Adilson
3
Carlson, Jamie
3
Dhir, Amandeep
3
Elms, Jonathan
3
Fazal-e-Hasan, Syed
3
Hamin, Hamin
3
Hong, EunPyo
3
Huang, Zongsheng
3
Islam, Jamid Ul
3
Karande, Kiran
3
Kim, Dongyoup
3
Klaus, Philipp
3
Liu, Chih-Hsing
3
Ngo, Liem Viet
3
Park, Hyejune
3
Pobil, Angel Pasqual del
3
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Institution
All
International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
Published in...
All
Journal of retailing and consumer services
Journal of business research : JBR
791
The journal of brand management : an international journal
564
The journal of product & brand management
389
SpringerLink / Bücher
286
International journal of hospitality management
284
The journal of services marketing
176
Industrial marketing management : the international journal for industrial and high-tech firms
168
European journal of marketing : EJM
161
Journal of strategic marketing
155
Asia Pacific journal of marketing and logistics
150
Psychology & marketing
145
The service industries journal
140
Tourism management : research, policies, practice
138
Journal of travel and tourism marketing
131
International journal of contemporary hospitality management
130
Marketing intelligence & planning
130
Journal of the Academy of Marketing Science
126
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
119
Journal of hospitality marketing & management
119
Journal of marketing management : MM
118
Cogent business & management
112
Journal of marketing communications
112
Journal of marketing
111
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
107
The IUP journal of brand management : IJBRM
92
Marketing letters : a journal of research in marketing
87
Journal of retailing
83
Springer eBook Collection
83
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
82
Journal of promotion management : innovations in planning and applied research
81
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
81
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
78
International journal of internet marketing and advertising : IJIMA
77
Journal of international consumer marketing
77
Journal of service management
74
The journal of business & industrial marketing
74
Service business
73
Journal of promotion management : JPM
72
Services marketing quarterly
72
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ECONIS (ZBW)
554
Showing
1
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10
of
554
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1
Understanding the relationship between marketing analytics, customer agility, and customer satisfaction : a longitudinal perspective.
Agag, Gomaa
;
Shehawy, Yasser Moustafa
;
Almoraish, Ahmed
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462263
Saved in:
2
Customer definitions of moral value for retail brands : a qualitative understanding
Wei, Yunyi
;
Sit, Kokho
;
Ekinci, Yuksel
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462367
Saved in:
3
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
4
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
5
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
6
Applying the triple coherence line to in-store marketing plans to increase private label market share
Garrido-Morgado, Álvaro
;
González-Benito, Óscar
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462202
Saved in:
7
The harmonious role of channel integration and logistics service in omnichannel retailing : the case of IKEA
Prassida, Grandys Frieska
;
Hsu, Ping-Yu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366370
Saved in:
8
Care
management
to improve retail customers' and employees' satisfaction
Raggiotto, Francesco
;
Campagno, Cristiana
;
Scarpi, Daniele
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014253533
Saved in:
9
The retailer's brand promotion strategy under competition : the impact of supply uncertainty
Wang, Hua
;
Xie, Yanle
;
Wang, Cuicui
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014303162
Saved in:
10
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
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