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~isPartOf:"Journal of retailing and consumer services"
~subject:"Gesundheitsversorgung"
~subject:"Relationship marketing"
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Search: subject_exact:"Qualitätsmanagement"
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Gesundheitsversorgung
Relationship marketing
Quality management
18
Qualitätsmanagement
18
Dienstleistungsqualität
17
Service quality
17
Customer satisfaction
10
Kundenzufriedenheit
10
Beziehungsmarketing
8
Consumer behaviour
8
Konsumentenverhalten
8
Distribution channel
5
Einzelhandel
5
Retail trade
5
Vertriebsweg
5
Confidence
4
Lieferantenmanagement
4
Online retailing
4
Online-Handel
4
Product quality
4
Produktqualität
4
Supplier relationship management
4
Vertrauen
4
E-commerce
3
Electronic Commerce
3
Customer integration
2
Customer service
2
Fashion
2
Kundenintegration
2
Kundenservice
2
Lieferkette
2
Logistics
2
Logistics provider
2
Logistik
2
Logistikdienstleister
2
Marketing management
2
Marketingmanagement
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Mode
2
Relationship quality
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SERVQUAL
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Supply chain
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8
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Al Halbusi, Hussam
1
Aljaberi, Musheer A.
1
Balasubramanian, Nataraj
1
Cavallero, Luisa
1
Dorai, Sriram
1
Dwivedi, Yogesh Kumar
1
Gao, Mengjia
1
Hamid, Mahmud
1
Hasan, Najmul
1
Hsu, Ping-Yu
1
Huang, Lin
1
Ifie, Kemefasu
1
Kim, Junic
1
Lim, Rodney
1
Loureiro, Sandra M. C.
1
Mavridou, Vasileia
1
Md Uzir Hossain Uzir
1
Miranda, Francisco J.
1
Prassida, Grandys Frieska
1
Simintiras, Antonis C.
1
Sivakumaran, Bharadhwaj
1
Sreejesh, S.
1
Thurasamy Ramayah
1
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Journal of retailing and consumer services
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
38
The TQM journal : the international review of organizational improvement
33
Health care management review : HCM review
30
Journal of health organization and management
26
Quality management journal : QMJ
24
International journal of productivity and quality management : IJPQM
21
Total quality management & business excellence
19
International journal of quality & reliability management
15
International journal of six sigma and competitive advantage : IJSSCA
14
International journal of quality and service sciences
13
Industrial marketing management : the international journal for industrial and high-tech firms
10
Benchmarking : an international journal
9
International journal of production research
8
International journal of services and operations management
8
Business process management journal
7
International journal of hospitality management
7
The service industries journal
7
Europäische Hochschulschriften / 5
6
International journal of production economics
6
Journal of business research : JBR
5
Journal of business-to-business marketing
5
Qualitätsmanagement im Gesundheitswesen
5
Allokation im marktwirtschaftlichen System
4
Benchmarking : an international journal ; BIJ
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
Health care management science : a new journal serving the international health care management community
4
Health marketing quarterly
4
IEEE transactions on engineering management : EM
4
International journal of business excellence
4
International journal of business excellence : IJBEX
4
International journal of contemporary hospitality management
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of process management and benchmarking : IJPMB
4
International journal of project management : the journal of The International Project Management Association
4
Journal of industrial engineering and management : JIEM
4
Journal of open innovation : technology, market, and complexity
4
Manufacturing & service operations management : M & SOM
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Profession : Wissenschaftsedition im Rainer Hampp Verlag
4
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ECONIS (ZBW)
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1
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
2
The harmonious role of channel integration and logistics service in omnichannel retailing : the case of IKEA
Prassida, Grandys Frieska
;
Hsu, Ping-Yu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366370
Saved in:
3
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
4
The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction : evidence from a developing country
Md Uzir Hossain Uzir
;
Al Halbusi, Hussam
;
Thurasamy Ramayah
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012665967
Saved in:
5
Enhancing relationships in e-tail : role of relationship quality and duration
Dorai, Sriram
;
Balasubramanian, Nataraj
;
Sivakumaran, …
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012430723
Saved in:
6
Platform quality factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
Saved in:
7
Fashion brands on retail websites : customer performance expectancy and e-word-of-mouth
Loureiro, Sandra M. C.
;
Cavallero, Luisa
;
Miranda, …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 131-141
Persistent link: https://www.econbiz.de/10011808565
Saved in:
8
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu
;
Simintiras, Antonis C.
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
Saved in:
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