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~isPartOf:"Service business"
~isPartOf:"The service industries journal"
~source:"econis"
~subject:"Betriebliche Wertschöpfung"
~subject:"Relationship marketing"
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Betriebliche Wertschöpfung
Relationship marketing
Customer value
41
Kundenwert
41
Beziehungsmarketing
20
Value creation
18
Dienstleistungsqualität
16
Service quality
16
Customer integration
10
Customer satisfaction
10
Kundenintegration
10
Kundenzufriedenheit
10
Consumer behaviour
9
Konsumentenverhalten
9
Service-Dominant Logic
6
Service-dominant logic
6
Taiwan
6
perceived value
5
value co-creation
5
Dienstleistungssektor
4
Online retailing
4
Online-Handel
4
Service industry
4
Value co-creation
4
service-dominant logic
4
Brand management
3
Customer participation
3
Customer service
3
Gastronomie
3
Kundenservice
3
Lieferantenmanagement
3
Markenführung
3
Marketing management
3
Marketing theory
3
Marketingmanagement
3
Marketingtheorie
3
Restaurant industry
3
Supplier relationship management
3
Viral marketing
3
Virales Marketing
3
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Article
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28
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Le Nguyen Hau
3
Frías Jamilena, Dolores María
2
Pham Ngoc Thuy
2
Polo Peña, Ana Isabel
2
Rodríguez Molina, Miguel Ángel
2
Amario, Enrique Martín
1
Amirtha, Raman
1
Arancibia Carvajal, Sara
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Baek, Wooyeul
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1
Bouchet, Patrick
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Byon, Kevin K.
1
Cervera-Taulet, Amparo
1
Chen, Ja-Shen
1
Chen, Shu-Ching
1
Cheng, Vincent
1
Dowell, David
1
Edvardsson, Bo
1
Ekinci, Yeliz
1
Evangelista, Felicitas
1
Fernández Nogales, Angel
1
Garrod, Brian
1
Gong, Taeshik
1
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Hong, Soon Goo
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Hyun Kyung Kim
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Iniesta-Bonillo, M. Angeles
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1
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1
Janupiboon, Thanyamai P.
1
Kamalanon, Piyanoot
1
Kim, Hanna
1
Kim, Kyungyeol
1
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1
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Service business
The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
73
Journal of business research : JBR
66
Journal of retailing and consumer services
35
International journal of hospitality management
20
Journal of the Academy of Marketing Science
20
SpringerLink / Bücher
19
The journal of business & industrial marketing
19
The journal of services marketing
16
Journal of strategic marketing
15
Handbook of research on customer equity in marketing
14
Journal of marketing
14
Journal of service management
14
Journal of service research : JSR
14
International journal of contemporary hospitality management
13
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
13
Marketing theory
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Technological forecasting & social change : an international journal
12
Gabler Edition Wissenschaft
11
Tourism management : research, policies, practice
11
Journal of marketing research : JMR
10
The journal of product & brand management
10
Business horizons
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Journal of revenue and pricing management
9
European management journal
8
International journal of electronic customer relationship management : IJECRM
8
Journal of marketing analytics : JMA
8
Management decision : MD
8
Cogent business & management
7
Journal of service theory and practice : JSTP
7
Springer eBook Collection / Business and Economics
7
The TQM journal : the international review of organizational improvement
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
European journal of marketing : EJM
6
Harvard business review : HBR
6
Harvard-Business-Manager : das Wissen der Besten
6
Journal of business-to-business marketing
6
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ECONIS (ZBW)
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1
Value co-creation in the B2B context : a conceptual framework and its implications
Pathak, Buddhi
;
Ashok, Mona
;
Tan, Yin Leng
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 178-205
Persistent link: https://www.econbiz.de/10013167417
Saved in:
2
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
3
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
4
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
5
Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen
;
Le Nguyen Hau
- In:
Service business
15
(
2021
)
3
,
pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
Saved in:
6
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
7
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
8
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
9
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
10
Understanding value creation and word-of-mouth behaviour at cultural events
Dowell, David
;
Garrod, Brian
;
Turner, Jennifer
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 498-518
Persistent link: https://www.econbiz.de/10012203974
Saved in:
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