//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Service business"
~subject:"Customer satisfaction"
~subject:"Einzelhandelspreis"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Einzelhandel"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Einzelhandelspreis
Einzelhandel
10
Retail trade
10
Kundenzufriedenheit
8
Consumer behaviour
7
Dienstleistungsqualität
7
Konsumentenverhalten
7
Service quality
7
Beziehungsmarketing
6
Relationship marketing
6
E-commerce
3
Electronic Commerce
3
Online retailing
3
Online-Handel
3
Satisfaction
3
Confidence
2
Distribution channel
2
Trust
2
Vertrauen
2
Vertriebsweg
2
3Ts (task e-tangible treatment)
1
AHP approach
1
AHP-Verfahren
1
Accommodation service
1
Analytic hierarchy process
1
Arbeitszufriedenheit
1
Brand image
1
China
1
Cognition
1
Consumer experiences
1
Customer relationship management
1
Customer service
1
Data protection
1
Datenschutz
1
Dienstleistung
1
Dienstleistungssektor
1
Digital platform
1
Digitale Dienste
1
Digitale Plattform
1
E-psychological benefits
1
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
8
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Language
All
English
8
Author
All
Alan, Alev Kocak
1
Cheng, Min-Jhih
1
Cheung, Millissa F. Y.
1
Chiu, Pei-Chun
1
Fernandes, Teresa
1
Fernández-Sabiote, Estela
1
Fuentes Blasco, Maria
1
Gil Saura, Irene
1
Hong, Soon Goo
1
Hung, Shiu-Wan
1
Kabadayi, Ebru Tumer
1
Lee, Donhee
1
Lee, Sang M.
1
Moliner Velázquez, Beatriz
1
Nadiri, Halil
1
Pedroso, Rui
1
Román, Sergio
1
Servera Francés, David
1
Tam, Joyce F. Y.
1
To, W. M.
1
Yılmaz, Çengiz
1
more ...
less ...
Published in...
All
Service business
Journal of retailing and consumer services
105
Journal of retailing
27
Journal of business research : JBR
25
Bulletin / United States Department of Labor, Bureau of Labor Statistics
20
The international review of retail, distribution and consumer research
19
International journal of retail & distribution management
18
International journal of retail and distribution management
17
Retail prices
17
Bulletin of the United States Bureau of Labor
12
The journal of services marketing
12
Bulletin / Retail prices and cost of living series / United States Department of Labor, Bureau of Labor Statistics
10
European journal of operational research : EJOR
10
International journal of electronic marketing and retailing : IJEMR
10
Retail price indexes
10
Retail prices and cost of living series
10
Statistical bulletin of the South Pacific
10
Journal of service management
8
Journal of strategic marketing
8
Psychology & marketing
8
Management science : journal of the Institute for Operations Research and the Management Sciences
7
Cogent business & management
6
Journal of marketing management : MM
6
Manufacturing & service operations management : M & SOM
6
The service industries journal
6
European journal of marketing : EJM
5
International journal of Indian culture and business management
5
International journal of production economics
5
International journal of production research
5
Journal of agricultural & food industrial organization
5
Journal of marketing channels : ... distribution systems, strategy, and management
5
Journal of marketing research : JMR
5
Marketing intelligence & planning
5
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
5
American journal of agricultural economics
4
European retail research
4
International journal of business and globalisation : IJBG
4
International journal of business excellence
4
International journal of consumer studies
4
International journal of industrial organization
4
more ...
less ...
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
Relevance
Date (newest first)
Date (oldest first)
1
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
2
Do antecedents of trust and satisfaction promote consumer loyalty in physical and virtual stores? : a multi-channel view
Hung, Shiu-Wan
;
Cheng, Min-Jhih
;
Chiu, Pei-Chun
- In:
Service business
13
(
2019
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10011965788
Saved in:
3
From retail innovation and image to loyalty : moderating effects of product type
Moliner Velázquez, Beatriz
;
Fuentes Blasco, Maria
; …
- In:
Service business
13
(
2019
)
1
,
pp. 199-224
Persistent link: https://www.econbiz.de/10011965894
Saved in:
4
The effect of self-checkout quality on customer satisfaction and repatronage in a retail context
Fernandes, Teresa
;
Pedroso, Rui
- In:
Service business
11
(
2017
)
1
,
pp. 69-92
Persistent link: https://www.econbiz.de/10011722450
Saved in:
5
The multichannel customer’s service experience : building satisfaction and trust
Fernández-Sabiote, Estela
;
Román, Sergio
- In:
Service business
10
(
2016
)
2
,
pp. 423-445
Persistent link: https://www.econbiz.de/10011722327
Saved in:
6
Cognitive and affective constituents of the consumption experience in retail service settings : effects on store loyalty
Alan, Alev Kocak
;
Kabadayi, Ebru Tumer
;
Yılmaz, Çengiz
- In:
Service business
10
(
2016
)
4
,
pp. 715-735
Persistent link: https://www.econbiz.de/10011722421
Saved in:
7
Explore how Chinese consumers evaluate retail service quality and satisfaction
To, W. M.
;
Tam, Joyce F. Y.
;
Cheung, Millissa F. Y.
- In:
Service business
7
(
2013
)
1
,
pp. 121-142
Persistent link: https://www.econbiz.de/10009728537
Saved in:
8
Customers’ zone of tolerance for retail stores
Nadiri, Halil
- In:
Service business
5
(
2011
)
2
,
pp. 113-137
Persistent link: https://www.econbiz.de/10009535245
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->