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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Loyalty"
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Search: subject:"Beziehungsmarketing"
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Loyalty
Beziehungsmarketing
85
Relationship marketing
85
Consumer behaviour
41
Konsumentenverhalten
41
Bank
38
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
25
Personal banking
21
Privatkundengeschäft
21
Confidence
12
Vertrauen
12
Customer loyalty
11
Electronic Banking
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Electronic banking
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Bankgeschäft
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Banking services
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Brand management
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Financial services
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Finanzdienstleistung
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India
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Indien
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Markenführung
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Trust
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Lieferantenmanagement
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Brand image
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Markenimage
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Banks
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Corporate Social Responsibility
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Customer value
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Pérez, Andrea
2
Al-Hawari, Mohd Ahmad
1
Bapat, Dhananjay
1
Chikazhe, Lovemore
1
Coll, Santiago Forgas
1
Ferguson, David
1
Ghantous, Nabil
1
Guillén, Marta Estrada
1
Henrique, Jorge Luiz
1
Hino, Hayiel
1
Khan, Zia
1
Levy, Shalom
1
Makanyeza, Charles
1
Matos, Celso Augusto de
1
Palau i Saumell, Ramon
1
Phan, Kim Ngoc
1
Rodríguez del Bosque, Ignacio A.
1
Roig, Juan Carlos Fandos
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The international journal of bank marketing : IJBM
Journal of retailing and consumer services
35
Journal of business research : JBR
34
International journal of hospitality management
21
The journal of services marketing
15
Tourism management : research, policies, practice
10
Journal of business ethics : JOBE
9
The journal of business & industrial marketing
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of bank marketing
5
International review on public and non-profit marketing
5
Service business
5
Australasian marketing journal
4
International journal of contemporary hospitality management
4
International journal of economic perspectives : IJEP
4
International journal of quality & reliability management
4
International journal of quality and service sciences
4
International journal of retail & distribution management
4
Journal of customer behaviour
4
Journal of marketing analytics : JMA
4
Marketing intelligence & planning
4
Sport management review
4
Telecommunications policy : the international journal of digital economy, data sciences and new media
4
The journal of brand management : an international journal
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Tourism management perspectives : TMP
4
Asia Pacific journal of marketing and logistics
3
European journal of marketing : EJM
3
International business review : the official journal of the European International Business Academy
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of Islamic marketing
3
Journal of business & economics research
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of retailing
3
Journal of service management
3
Journal of service theory and practice : JSTP
3
Journal of the Academy of Marketing Science
3
The journal of applied business research
3
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ECONIS (ZBW)
9
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1
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
2
Exploring the antecedents of loyalty in the context of multi-channel banking
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 174-186
Persistent link: https://www.econbiz.de/10011707751
Saved in:
3
Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
Makanyeza, Charles
;
Chikazhe, Lovemore
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 540-556
Persistent link: https://www.econbiz.de/10011731623
Saved in:
4
Emotional brand attachment : a factor in customer-bank relationships
Levy, Shalom
;
Hino, Hayiel
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
2
,
pp. 136-150
Persistent link: https://www.econbiz.de/10011486706
Saved in:
5
How the personality of retail bank customers interferes with the relationship between service quality and loyalty
Al-Hawari, Mohd Ahmad
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 41-57
Persistent link: https://www.econbiz.de/10010530075
Saved in:
6
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
7
The influence of personal values and demographic variables on customer loyalty in the banking industry
Henrique, Jorge Luiz
;
Matos, Celso Augusto de
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 571-587
Persistent link: https://www.econbiz.de/10011384274
Saved in:
8
Social value in retail banking
Roig, Juan Carlos Fandos
;
Guillén, Marta Estrada
; …
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
5
,
pp. 348-367
Persistent link: https://www.econbiz.de/10009787622
Saved in:
9
Managing brand associations to drive customers' trust and loyalty in Vietnamese banking
Phan, Kim Ngoc
;
Ghantous, Nabil
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
6
,
pp. 456-480
Persistent link: https://www.econbiz.de/10010189487
Saved in:
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