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~isPartOf:"Tourism management : research, policies, practice"
~language:"eng"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
~type_genre:"Statistik"
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Relationship marketing
Tourism
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Tourism management : research, policies, practice
Journal of business research : JBR
623
Journal of retailing and consumer services
583
Industrial marketing management : the international journal for industrial and high-tech firms
398
International journal of hospitality management
280
The journal of services marketing
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The journal of business & industrial marketing
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The service industries journal
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Journal of the Academy of Marketing Science
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Journal of strategic marketing
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International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
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International journal of contemporary hospitality management
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Journal of service research : JSR
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Journal of travel and tourism marketing
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Journal of hospitality marketing & management
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The journal of product & brand management
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Asia Pacific journal of marketing and logistics
107
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Journal of retailing
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Cogent business & management
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
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Psychology & marketing
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European journal of marketing : EJM
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Services marketing quarterly
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
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Journal of marketing management : MM
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Service business
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of financial services marketing : JFSM
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Business horizons
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International journal of retail & distribution management
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
66
European journal of operational research : EJOR
65
International journal of internet marketing and advertising : IJIMA
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ECONIS (ZBW)
108
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31
Online public response to a service failure incident : implications for crisis communications
Su, Lijuan
;
Stepchenkova, Svetlana
;
Kirilenko, Andrei
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012004627
Saved in:
32
Parallel pathways to brand loyalty : mapping the consequences of authentic consumption experiences for hotels and Airbnb
Mody, Makarand Amrish
;
Hanks, Lydia
;
Dogru, Tarik
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 65-80
Persistent link: https://www.econbiz.de/10012128566
Saved in:
33
Plastic loyalty : investigating loyalty card programs for a Finnish hotel chain
Pesonen, Juho
;
Komppula, Raija
;
Murphy, Jamie
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 115-122
Persistent link: https://www.econbiz.de/10012004907
Saved in:
34
Pop star fan tourists : an application of self-expansion theory
Lee, Sojung
;
Bai, Billy
;
Busser, James A.
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 270-280
Persistent link: https://www.econbiz.de/10011995987
Saved in:
35
Renewal or not? : consumer response to a renewed corporate social responsibility strategy : evidence from the coffee shop industry
Li, Yaoqi
;
Liu, Biqiang
;
Huan, Tzung-cheng
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 170-179
Persistent link: https://www.econbiz.de/10011995814
Saved in:
36
What do hotel customers complain about? : text analysis using structural topic model
Hu, Nan
;
Zhang, Ting
;
Gao, Baojun
;
Bose, Indranil
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 417-426
Persistent link: https://www.econbiz.de/10011996164
Saved in:
37
Antecedents and consequences of destination brand love : a case study from Finnish Lapland
Aro, Kaisa
;
Suomi, Kati
;
Saraniemi, Saila
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 71-81
Persistent link: https://www.econbiz.de/10011841825
Saved in:
38
Authenticity and loyalty at heritage sites : the moderation effect of postmodern authenticity
Yi, Xiaoli
;
Fu, Xiaoxiao
;
Yu, Larry
;
Jiang, Liao
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 411-424
Persistent link: https://www.econbiz.de/10011842110
Saved in:
39
Calculating tourists' customer equity and maximizing the hotel's ROI
Kim, Yumi Park
;
Boo, Soyoung
;
Qu, Hailin
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 408-421
Persistent link: https://www.econbiz.de/10011903549
Saved in:
40
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
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