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~person:"Bhanot, Sandeep"
~person:"Prybutok, Victor R."
~subject:"China"
~subject:"Fast-food industry"
~subject:"social exchange theory"
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China
Fast-food industry
social exchange theory
Schnellgastronomie
10
Dienstleistungsqualität
8
Service quality
8
Consumer behaviour
5
Customer satisfaction
5
Konsumentenverhalten
5
Kundenzufriedenheit
5
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4
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4
Comparison
3
Fast Food
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brand communication
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consumer culture theory
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fast food restaurants
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fast-food industry
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perception
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service quality
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Bhanot, Sandeep
Prybutok, Victor R.
Ashenfelter, Orley
13
Jurajda, Štěpán
6
Qin, Hong
6
Royle, Tony
6
Bütikofer, Aline
5
Frisvold, David E.
5
Karbownik, Krzysztof
5
Krueger, Alan B.
5
Toivanen, Otto
5
Waterson, Michael
5
Abrahamsson, Sara
4
Courtemanche, Charles
4
Hirsch, Barry T.
4
Katz, Lawrence F.
4
Mookerjee, Sulagna
4
Schneider, Willy
4
Tommasi, Denni
4
Zelenska, Tetyana
4
Ater, Itai
3
Burton, Scot
3
Daniele, Gianmarco
3
Dant, Rajiv P.
3
Grünhagen, Marko
3
Howlett, Elizabeth
3
Jimenez-Gomez, David
3
Kaufman, Bruce E.
3
Ouayogodé, Mariétou
3
Price, Michael
3
Ropponen, Olli
3
Sault, Joanne
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Ababneh, Khaldoun I.
2
Anderson, Michael L.
2
Ashenfelter, Orley C.
2
Beard, Alison
2
Beere, Rosalind
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Currie, Janet
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DellaVigna, Stefano
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Quality management journal : QMJ
4
International journal of services and standards
2
International journal of Indian culture and business management : IJICBM
1
International journal of export marketing : IJExportM
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
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ECONIS (ZBW)
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1
Perception study of customers of a global fast food restaurant in India and USA
Srivastava, Rajesh
;
Paul, Manimoy
;
Bhanot, Sandeep
- In:
International journal of Indian culture and business …
26
(
2022
)
3
,
pp. 379-406
Persistent link: https://www.econbiz.de/10014314183
Saved in:
2
Will perception of customers of McDonald's fast food restaurant be different in India and USA? : a comparative study between the two countries' culture
Srivastava, R. K.
;
Manimoy, Paul
;
Bhanot, Sandeep
- In:
International journal of export marketing : IJExportM
4
(
2021
)
2
,
pp. 150-177
Persistent link: https://www.econbiz.de/10012598603
Saved in:
3
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10011976328
Saved in:
4
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10012309488
Saved in:
5
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
6
Quantitative comparison of service quality and recoverability measures
Qin, Hong
;
Prybutok, Victor R.
;
Zhou, Jun
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009389323
Saved in:
7
Perceived service quality in fast-food restaurants: empirical evidence from China
Qin, Hong
;
Prybutok, Victor R.
;
Zhao, Qilan
- In:
International journal of quality & reliability management
27
(
2010
)
4/5
,
pp. 424-437
Persistent link: https://www.econbiz.de/10003987808
Saved in:
8
Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
- In:
International journal of quality and service sciences
1
(
2009
)
1
,
pp. 78-95
Persistent link: https://www.econbiz.de/10003915104
Saved in:
9
Service quality in the USA and mainland China's fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
- In:
International journal of services and standards
5
(
2009
)
4
,
pp. 291-315
Persistent link: https://www.econbiz.de/10003970445
Saved in:
10
Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions
Qin, Hong
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
15
(
2008
)
2
,
pp. 35-50
Persistent link: https://www.econbiz.de/10003783570
Saved in:
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