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~person:"Cho, Seonghee"
~person:"Kim, Peter Beomcheol"
~person:"Ok, Chihyung"
~subject:"Tourism employees"
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Tourism employees
Tourismusberufe
18
Hotel industry
12
Hotellerie
12
Arbeitsverhalten
11
Arbeitszufriedenheit
11
Job satisfaction
11
Work behaviour
11
Dienstleistungsqualität
7
Service quality
7
Arbeitskräfte
6
Leistungsmotivation
6
Work motivation
6
Workforce
6
Arbeitsleistung
4
Emotion
4
Employee retention
4
Gastronomie
4
Job performance
4
Mitarbeiterbindung
4
Restaurant industry
4
USA
4
United States
4
Customer service
3
Human Resource Management
3
Intelligence
3
Intelligenz
3
Kundenservice
3
Personalmanagement
3
Stress
3
Work stress
3
Arbeitspsychologie
2
Beruflicher Status
2
Beziehungsmarketing
2
Customer satisfaction
2
Employee engagement
2
Kundenzufriedenheit
2
Occupational status
2
Organizational behaviour
2
Organizational psychology
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18
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18
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Cho, Seonghee
Kim, Peter Beomcheol
Ok, Chihyung
Karatepe, Osman M.
51
Jung, Hyo Sun
12
Yoon, Hye Hyun
12
Kim, Taegoo
7
Lee, JungHoon
7
Han, Heesup
6
Hancer, Murat
6
Lee, Gyehee
6
Ashenfelter, Orley
5
Babakus, Emin
5
Burke, Ronald J.
5
Chen, Han
5
El-Bayoumi Salem, Islam
5
Goh, Edmund
5
Grobelna, Aleksandra
5
Guéguen, Nicolas
5
Hon, Alice H. Y.
5
Huan, Tzung-cheng
5
Kim, Seongseop
5
Neumark, David
5
Yavas, Ugur
5
Zoghbi-Manrique-de-Lara, Pablo
5
Ayoun, Baker
4
Bank, Roy J.
4
Bufquin, Diego
4
Cheung, Catherine
4
Dedeoğlu, Bekir Bora
4
Gursoy, Dogan
4
Hyun, Sunghyup Sean
4
Jacob, Céline
4
Kim, Woo Gon
4
Koyuncu, Mustafa
4
Leung, Xi Y.
4
Magnini, Vincent P.
4
Mohsin, Asad
4
Okumus, Fevzi
4
Olugbade, Olusegun A.
4
Robinson, Richard N. S.
4
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International journal of hospitality management
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
Journal of career development
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Management decision : MD
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
18
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1
Mediating mechanisms in the relationship between supervisor incivility and employee service delivery in the hospitality industry
Im, Angie Yeonsook
;
Cho, Seonghee
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 642-662
Persistent link: https://www.econbiz.de/10013164488
Saved in:
2
How to fuel hotel employees' daily innovative work? : the interplay of daily affect and career future time perspective
Park, In-Jo
;
Yun, Dongwon
;
Kim, Peter Beomcheol
;
Hai, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
6
,
pp. 759-783
Persistent link: https://www.econbiz.de/10012596510
Saved in:
3
A diary study of work consequences for hotel employees victimized by supervisor from a demand-resource perspective on employee emotions
Park, In-Jo
;
Kim, Peter Beomcheol
;
Jung, Heajung
;
Yun, …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425076
Saved in:
4
Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes
Yang, Jaewan
;
Kim, Youngsang
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648431
Saved in:
5
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
6
Determinants of hotel guests' service experiences : an examination of differences between lifestyle and traditional hotels
Baek, Jooa
;
Choe, Yeongbae
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
Saved in:
7
The impacts of leader-member guanxi and its differentiation on hotel employees moderated by confucian values
Wang, Pola Qi
;
Kim, Peter Beomcheol
;
Milne, Simon
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389405
Saved in:
8
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
9
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
10
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
Saved in:
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