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~person:"Dobrzykowski, David D."
~person:"Edvardsson, Bo"
~source:"econis"
~subject:"Betriebliche Wertschöpfung"
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Search: subject_exact:"Service-Dominant Logic"
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Betriebliche Wertschöpfung
Service-Dominant Logic
21
Service-dominant logic
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Value creation
9
Dienstleistung
7
Services
7
Customer integration
6
Kundenintegration
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Customer value
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Kundenwert
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Dienstleistungsinnovation
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Dienstleistungsmarketing
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Services marketing
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Institutional economics
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Institutionenökonomik
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Marketing theory
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Marketingtheorie
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New product development
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Resource integration
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Resource-based view
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Ressourcenorientierter Ansatz
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Service industry
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Theorie
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Theory
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service-dominant logic
3
Customer satisfaction
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Customer service
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Dobrzykowski, David D.
Edvardsson, Bo
Vargo, Stephen L.
16
Lusch, Robert F.
11
Akaka, Melissa Archpru
6
Grönroos, Christian
6
Hughes, Tim
5
Helkkula, Anu
4
Hilton, Toni
4
Löbler, Helge
4
Ng, Irene
4
Ranjan, Kumar Rakesh
4
Skålén, Per
4
Tronvoll, Bård
4
Woratschek, Herbert
4
Balaji, M. S.
3
Behnam, Mohsen
3
Blaschke, Michael
3
Busser, James A.
3
Corsaro, Daniela
3
Dahl, Andrew J.
3
Frow, Pennie
3
Gummerus, Johanna
3
Hogg, Johannes
3
Horbel, Chris
3
Jacob, Frank
3
Kaartemo, Valtteri
3
Kowalkowski, Christian
3
Parida, Vinit
3
Payne, Adrian
3
Peltier, James
3
Pfisterer, Lucas
3
Read, Stuart
3
Roth, Stefan
3
Shamim, Amjad
3
Shulga, Lenna V.
3
Sparks, Leigh
3
Vafeas, Mario
3
Ventura, Rafael
3
Aier, Stephan
2
Albinsson, Pia A.
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Marketing theory
3
Journal of service management
2
International journal of production research
1
Journal of business research : JBR
1
Journal of service theory and practice : JSTP
1
The service industries journal
1
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ECONIS (ZBW)
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1
Conceptualizing resource integration as an embedded process : matching, resourcing and valuing
Caridà, Angela
;
Edvardsson, Bo
;
Colurcio, Maria
- In:
Marketing theory
19
(
2019
)
1
,
pp. 65-84
Persistent link: https://www.econbiz.de/10012001473
Saved in:
2
Transforming form the goods to the service-dominant logic
Skålén, Per
;
Edvardsson, Bo
- In:
Marketing theory
16
(
2016
)
1
,
pp. 101-121
Persistent link: https://www.econbiz.de/10011494990
Saved in:
3
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
4
Value proposition test-driving for service innovation : how frontline employees innovate value propositions
Åkesson, Maria
;
Skålén, Per
;
Edvardsson, Bo
; …
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
3
,
pp. 338-362
Persistent link: https://www.econbiz.de/10011528303
Saved in:
5
Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa
;
Edvardsson, Bo
;
Jonas, Julia M.
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
Saved in:
6
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
7
Unpacking IT use and integration for mass customisation : a service-dominant logic view
Jitpaiboon, Thawatchai
;
Dobrzykowski, David D.
; …
- In:
International journal of production research
51
(
2013
)
8
,
pp. 2527-2547
Persistent link: https://www.econbiz.de/10009731331
Saved in:
8
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
9
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
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