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~person:"Japutra, Arnold"
~subject:"Konsumentenverhalten"
~subject:"Service quality"
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Konsumentenverhalten
Service quality
Brand management
22
Consumer behaviour
22
Markenführung
22
Brand image
19
Markenimage
19
Beziehungsmarketing
17
Relationship marketing
17
Brand
13
Markenartikel
13
Customer satisfaction
6
Indonesia
6
Indonesien
6
Kundenzufriedenheit
6
Dienstleistungsqualität
5
Personality psychology
4
Persönlichkeitspsychologie
4
Brand attachment
3
Brand loyalty
3
Confidence
3
Destination management
3
Destinationsmanagement
3
Einzelhandel
3
Hotel industry
3
Hotellerie
3
Retail trade
3
Tourism marketing
3
Tourismusmarketing
3
Vertrauen
3
ideal self-congruence
3
Advertising effects
2
Ausländische Tochtergesellschaft
2
Brand anxiety
2
Brand personality
2
Customer experience
2
Customer integration
2
Customer loyalty
2
Designation of origin
2
E-commerce
2
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23
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23
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English
23
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Japutra, Arnold
Han, Heesup
76
Mattila, Anna S.
68
Bruhn, Manfred
60
Loureiro, Sandra Maria Correia
42
Hollebeek, Linda D.
41
Phau, Ian
41
Bauer, Hans H.
40
Bang, Nguyen
37
Huber, Frank
37
Verhoef, Peter C.
37
Prentice, Catherine
36
Rahman, Zillur
35
Kumar, V.
34
Wiedmann, Klaus-Peter
33
Ko, Eunju
32
Gil Saura, Irene
30
Swoboda, Bernhard
30
Walsh, Gianfranco
30
Herrmann, Andreas
29
Prybutok, Victor R.
29
Sarkar, Abhigyan
29
Septianto, Felix
29
Melewar, T. C.
28
Sharma, Piyush
28
Homburg, Christian
27
Hyun, Sunghyup Sean
27
McColl-Kennedy, Janet R.
27
Gierl, Heribert
26
Klaus, Philipp
26
Mittal, Vikas
26
Park, Jungkun
26
Vrontis, Demetris
26
Wong, IpKin Anthony
26
Casidy, Riza
25
Grewal, Dhruv
25
Jang, Soocheong
25
Usman, Osly
25
Balaji, M. S.
24
Dawes, John
24
Sreejesh, S.
24
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Published in...
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Journal of business research : JBR
4
Journal of retailing and consumer services
4
Journal of strategic marketing
3
International journal of market research
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Asia-Pacific journal of business administration
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
European journal of marketing
1
International marketing review
1
Journal of marketing for higher education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Marketing intelligence & planning
1
The marketing review
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
23
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23
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1
Role of brand attachment and satisfaction in driving customer behaviors for durables : a longitudinal study
Guru, Ramesh Roshan Das
;
Paulssen, Marcel
;
Japutra, Arnold
- In:
European journal of marketing
58
(
2024
)
1
,
pp. 217-254
Persistent link: https://www.econbiz.de/10014466299
Saved in:
2
Extension and validation of a novel destination brand equity model
Ekinci, Yuksel
;
Japutra, Arnold
;
Molinillo, Sebastian
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
6
,
pp. 1257-1276
Persistent link: https://www.econbiz.de/10014295315
Saved in:
3
Circle the wagons : measuring the strength of consumers' brand defense
Roy, Sanjit
;
Gaganpreet Singh
;
Japutra, Arnold
;
Javed, …
- In:
Journal of strategic marketing
31
(
2023
)
4
,
pp. 817-837
Persistent link: https://www.econbiz.de/10014304973
Saved in:
4
The influence of self-congruence and relationship quality on student educational involvement
Japutra, Arnold
;
Wang, Shasha
;
Li, Ting
- In:
Journal of marketing for higher education
33
(
2023
)
1
,
pp. 40-57
Persistent link: https://www.econbiz.de/10014286212
Saved in:
5
The role of interactivity on customer engagement in mobile e-commerce applications
Utami, Ami Fitri
;
Irwan Adi Ekaputra
;
Japutra, Arnold
; …
- In:
International journal of market research
64
(
2022
)
2
,
pp. 269-291
Persistent link: https://www.econbiz.de/10012872815
Saved in:
6
Influence of customer application experience and value in use on loyalty toward retailers
Japutra, Arnold
;
Utami, Ami Fitri
;
Molinillo, Sebastian
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012434226
Saved in:
7
Tie the knot : building stronger consumers' attachment toward a brand
Japutra, Arnold
;
Ekinci, Yuksel
;
Simkin, Lyndon
- In:
Journal of strategic marketing
26
(
2018
)
3
,
pp. 223-240
Persistent link: https://www.econbiz.de/10011894545
Saved in:
8
Building brand credibility : the role of involvement, identification, reputation and attachment
Molinillo, Sebastian
;
Japutra, Arnold
;
Ekinci, Yuksel
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209567
Saved in:
9
Does brand concept mapping determine destination brand associations and image?
Çifci, Sertaç
;
Japutra, Arnold
;
Ekinci, Yuksel
; …
- In:
Tourism analysis : an interdisciplinary tourism & …
27
(
2022
)
4
,
pp. 515-528
Persistent link: https://www.econbiz.de/10013552590
Saved in:
10
Responsible and active brand personality : on the relationships with brand experience and key relationship constructs
Japutra, Arnold
;
Molinillo, Sebastian
- In:
Journal of business research : JBR
99
(
2019
),
pp. 464-471
Persistent link: https://www.econbiz.de/10012023686
Saved in:
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