Kim, Soo-Jeong; Hyun, Byung-Hwan - In: Economies : open access journal 10 (2022) 12, pp. 1-17
empirically analyzed the effects of customer tolerance and relationship commitment as psychological variables on the relationship … between customer participation and repurchase intentions. According to the results of the analysis, relationship benefits …, customer participation showed significant effects on customer tolerance and relationship commitment. Furthermore, both customer …