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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Theory
21,352
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21,316
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9,388
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8,256
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8,209
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7,959
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7,747
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7,734
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7,665
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7,612
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6,956
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6,918
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6,607
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6,137
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Han, Heesup
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34
Kumar, V.
27
Thaichon, Park
24
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20
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19
Prentice, Catherine
19
Quach, Sara
19
Rather, Raouf Ahmad
19
Gil Saura, Irene
18
Mattila, Anna S.
18
Palmatier, Robert W.
18
Svensson, Göran
18
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17
Itani, Omar S.
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Khan, Imran
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Vrontis, Demetris
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Klaus, Philipp
16
Rahman, Zillur
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Roy, Sanjit
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So, Kevin Kam Fung
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14
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Casidy, Riza
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NetLibrary, Inc
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Springer International Publishing
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Technische Universität Chemnitz
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ICORIA <17., 2018, Valencia>
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1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
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Internationale und Interdisziplinäre Jahrestagung des Forschungsnetzwerks Europäische Kulturen in der Wirtschaftskommunikation <19., 2019, Wien>
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Ludwig-Maximilians-Universität München
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National Bureau of Economic Research
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Nomos Verlagsgesellschaft
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Journal of business research : JBR
468
Journal of retailing and consumer services
466
SpringerLink / Bücher
258
Industrial marketing management : the international journal for industrial and high-tech firms
238
International journal of hospitality management
190
The journal of services marketing
122
The journal of business & industrial marketing
95
Journal of strategic marketing
92
Journal of the Academy of Marketing Science
86
Asia Pacific journal of marketing and logistics
78
International journal of contemporary hospitality management
78
Journal of hospitality marketing & management
78
Service business
76
The service industries journal
75
Tourism management : research, policies, practice
74
Journal of travel and tourism marketing
73
The journal of product & brand management
73
Springer eBook Collection / Business and Economics
67
Marketing intelligence & planning
62
Journal of service management
56
Journal of marketing
54
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
51
Technological forecasting & social change : an international journal
51
The journal of brand management : an international journal
51
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
50
Journal of retailing
50
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
49
Services marketing quarterly
48
Journal of service research
45
Psychology & marketing
44
Journal of business-to-business marketing
43
Journal of promotion management : innovations in planning and applied research
43
European journal of operational research : EJOR
42
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
41
International journal of retail and distribution management
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
41
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
41
International journal of production economics
40
Springer eBook Collection
40
Journal of marketing analytics : JMA
38
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ECONIS (ZBW)
8,201
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1
How customer
knowledge
management
helps retain fitness club members : a mediating effect of relationship quality
Ng, Kenneth Shiu Pong
;
Feng, Yan
;
Lai, Ivan K. W.
; …
- In:
International journal of sports marketing & sponsorship
25
(
2024
)
2
,
pp. 360-381
Persistent link: https://www.econbiz.de/10014505217
Saved in:
2
The impact of customer
knowledge
management
, TQM and marketing capabilities on product innovation performance of Malaysian SMEs : an empirical study
Yusr, Maha Mohammed
;
Mokhtar, Sany Sanuri Mohd
;
Selvan …
- In:
International journal of innovation science
14
(
2022
)
2
,
pp. 316-338
Persistent link: https://www.econbiz.de/10013286767
Saved in:
3
Value co-creation in the B2B context : a diagnosis of
knowledge
management
based on multiple case studies
Bonamigo, Andrei
;
Guimarães Frech, Camila
;
Lopes, Ana …
- In:
The journal of business & industrial marketing
37
(
2022
)
7
,
pp. 1449-1462
Persistent link: https://www.econbiz.de/10013400122
Saved in:
4
A customer
knowledge
management
framework
Muniz, Emerson Cleister Lima
;
Dandolini, Gertrudes Aparecida
- In:
Journal of information & knowledge management : JIKM
20
(
2021
)
3
,
pp. 2150028-1-2150028-33
Persistent link: https://www.econbiz.de/10012668758
Saved in:
5
Influence of
knowledge
management
system on customer satisfaction index : an application study of CRM by offering performance enhancement for transmission
Ramesh, S.
;
Sivakumar, V. J.
- In:
International journal of knowledge management studies : …
12
(
2021
)
4
,
pp. 375-391
Persistent link: https://www.econbiz.de/10012670812
Saved in:
6
The effect of organisational and technological readiness on organisational intelligence and performance of customer relationship
management
through
knowledge
management
process in
...
Nazarpouri, Amir Hooshang
;
Sepahvand, Reza
;
Feli, Razieh
- In:
International journal of innovation management
24
(
2020
)
4
,
pp. 2050076-1-2050076-28
Persistent link: https://www.econbiz.de/10012252146
Saved in:
7
Influence of customer participation on co-creation intention of brand value under social media
Lin, Mengfei
;
Wang, Zhihua
;
Chen, Chunfeng
- In:
Journal of information & knowledge management : JIKM
22
(
2023
)
5
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014494596
Saved in:
8
Knowledge
intensive business service (KIBS) firms' use of visualization for customer participation and
knowledge
sharing during the service process
Clarke, Ann Højbjerg
;
Mortensen, Bo
;
Freytag, Per V.
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 32-43
Persistent link: https://www.econbiz.de/10014282225
Saved in:
9
International relationship
management
during social distancing : the role of AI-integrated social CRM by MNEs during the Covid-19 pandemic
Chatterjee, Sheshadri
;
Chaudhuri, Ranjan
;
Thrassou, Alkis
; …
- In:
International marketing review
40
(
2023
)
5
,
pp. 1263-1294
Persistent link: https://www.econbiz.de/10014470119
Saved in:
10
A study on customer
knowledge
management
, inbound open innovation and firm performance
Xin, Wen
;
Wu, Gang
;
Kang, Qi
;
Lei, Wang
;
Zeng, Jianqiu
- In:
Human systems management : HSM
39
(
2020
)
2
,
pp. 183-195
Persistent link: https://www.econbiz.de/10012296226
Saved in:
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