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~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
~isPartOf:"Information systems and e-business management : ISeB"
~subject:"Relationship marketing"
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Relationship marketing
Electronic Commerce
193
E-commerce
192
Online retailing
69
Online-Handel
69
Consumer behaviour
65
Konsumentenverhalten
65
Internet marketing
39
Online-Marketing
39
Customer satisfaction
25
Einzelhandel
25
Kundenzufriedenheit
25
Retail trade
25
Beziehungsmarketing
24
Confidence
24
Vertrauen
24
Social Web
22
Social web
22
e-commerce
20
Website
18
Dienstleistungsqualität
17
Internet
17
Service quality
17
Lieferkette
14
Supply chain
14
consumer behaviour
11
Data Mining
10
Data mining
10
Information system
10
Lieferantenmanagement
10
Supplier relationship management
10
Viral marketing
10
Virales Marketing
10
online shopping
10
Digitale Dienste
9
Distribution channel
9
India
9
Indien
9
Informationssystem
9
Management information system
9
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24
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24
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24
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English
24
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Acharyulu, G. V. R. K.
1
Ahangar, Mohammad S.
1
Akrimi, Yosra
1
Al-Adwan, Ahmad Samed
1
Alhorani, Alaa
1
Alves Gomes, Miguel
1
Angriawan, Arifin
1
Anh Chi Phan
1
Barkhordari, Maryam
1
Bateman, Patrick J.
1
Cardoso, Margarida
1
Chen, Alex Fei-long
1
Cheng, Julian Ming Sung
1
Constantinides, Efthymios
1
Deng, Yulin
1
Di Fatta, Davide
1
Dionísio, Pedro
1
Eimermacher, Michael
1
Gao, Qianying
1
Gera, Navneet
1
Ha Thu Nguyen
1
Holsapple, Clyde W.
1
Jin, Maozhu
1
Kamble, Aakash
1
Ke, Dan
1
Keillor, Bruce D.
1
Khalili, Hamidreza
1
Klein, Stefan
1
Kokash, Husam
1
Krallmann, Hermann
1
Kudyba, Stephan
1
Kumar, Uma
1
Kumar, Vinod
1
Lawrence, Kenneth
1
Mashayekhi, Hoda
1
Mashayekhi, Yoosof
1
Meisen, Tobias
1
Misra, Subhas C.
1
Müller-Lankenau, Claas
1
Nagdev, Kritika
1
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Published in...
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International journal of electronic marketing and retailing : IJEMR
Information systems and e-business management : ISeB
Journal of retailing and consumer services
46
International journal of electronic customer relationship management : IJECRM
38
Journal of business research : JBR
26
International journal of business information systems : IJBIS
20
Industrial marketing management : the international journal for industrial and high-tech firms
19
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
17
International journal of e-business research : an official publication of the Information Resources Management Association
16
International journal of internet marketing and advertising : IJIMA
16
Electronic commerce research
14
The journal of business & industrial marketing
14
Journal of internet commerce
13
Asia Pacific journal of marketing and logistics
12
Journal of electronic commerce research : JECR
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
Electronic markets : the international journal on networked business
11
SpringerLink / Bücher
11
The service industries journal
11
Electronic Services
10
International journal of electronic commerce : IJEC
10
International journal of retail & distribution management
10
Journal of retailing
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
Journal of marketing
9
Journal of open innovation : technology, market, and complexity
9
Arbeitsberichte der Hochschule für Wirtschaft FHNW
8
International journal of networking and virtual organisations : IJNVO
8
Reihe Electronic Commerce
8
Arbeitsbericht ... des Competence Center E-Business Basel
7
Gabler Edition Wissenschaft
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of global information management : an official publication of the Information Resources Management Association
7
Journal of management information systems : JMIS
7
Journal of strategic marketing
7
Journal of the Academy of Marketing Science
7
Technological forecasting & social change : an international journal
7
Cogent business & management
6
Electronic commerce research and applications
6
International journal of production research
6
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ECONIS (ZBW)
24
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1
A review on customer segmentation methods for personalized customer targeting in e-commerce use cases
Alves Gomes, Miguel
;
Meisen, Tobias
- In:
Information systems and e-business management : ISeB
21
(
2023
)
3
,
pp. 527-570
Persistent link: https://www.econbiz.de/10014420611
Saved in:
2
How e-service quality influence post-purchase behaviour : the mediating role of perceived value and the moderating of perceived risk
Ha Thu Nguyen
;
Anh Chi Phan
;
Phuong Hien Nguyen
- In:
International journal of electronic marketing and …
14
(
2023
)
3
,
pp. 257-274
Persistent link: https://www.econbiz.de/10014310029
Saved in:
3
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
4
A conjoint analysis of customers' preferences for e-banking channels
Saxena, Noopur
;
Gera, Navneet
;
Nagdev, Kritika
;
Di …
- In:
International journal of electronic marketing and …
12
(
2021
)
1
,
pp. 52-68
Persistent link: https://www.econbiz.de/10012509384
Saved in:
5
Who will stay with the brand after posting non-5/5 rating of purchase? : an empirical study of online consumer repurchase behavior
Ke, Dan
;
Zhang, Heci
;
Yu, Ning
;
Tu, Yanbin
- In:
Information systems and e-business management : ISeB
19
(
2021
)
2
,
pp. 405-437
Persistent link: https://www.econbiz.de/10012616912
Saved in:
6
A study on e-commerce customer segmentation management based on improved K-means algorithm
Deng, Yulin
;
Gao, Qianying
- In:
Information systems and e-business management : ISeB
18
(
2020
)
4
,
pp. 497-510
Persistent link: https://www.econbiz.de/10012416449
Saved in:
7
Supply chain optimization based on chain management and mass customization
Jin, Maozhu
;
Wang, Hua
;
Zhang, Qian
;
Zeng, Yucheng
- In:
Information systems and e-business management : ISeB
18
(
2020
)
4
,
pp. 647-664
Persistent link: https://www.econbiz.de/10012416469
Saved in:
8
Building customer loyalty in online shopping : the role of online trust, online satisfaction and electronic word of mouth
Al-Adwan, Ahmad Samed
;
Kokash, Husam
;
Al-Adwan, Ahmad Samed
- In:
International journal of electronic marketing and …
11
(
2020
)
3
,
pp. 278-306
Persistent link: https://www.econbiz.de/10012251138
Saved in:
9
Determinants of online journey and its influence on online customer satisfaction associated with online customer loyalty
Nurlaela, Siti
;
Ujang Sumarwan
;
Najib, Mukhamad
- In:
International journal of electronic marketing and …
10
(
2019
)
3
,
pp. 230-243
Persistent link: https://www.econbiz.de/10012106622
Saved in:
10
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
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