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~isPartOf:"Journal of retailing and consumer services"
~subject:"Relationship marketing"
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Relationship marketing
Consumer behaviour
560
Konsumentenverhalten
560
Online retailing
384
Online-Handel
384
Social Web
219
Social web
219
E-commerce
203
Electronic Commerce
202
Internet marketing
183
Online-Marketing
182
Beziehungsmarketing
171
Einzelhandel
160
Retail trade
160
Customer satisfaction
121
Kundenzufriedenheit
121
Viral marketing
76
Virales Marketing
76
Brand management
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Dienstleistungsqualität
70
Markenführung
70
Service quality
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Confidence
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Vertrauen
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Markenimage
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171
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Rana, Nripendra P.
5
Carlson, Jamie
3
Kumar, Vikas
3
Park, Jungkun
3
Prentice, Catherine
3
Quach, Sara
3
Thaichon, Park
3
Agag, Gomaa
2
Alalwan, Ali Abdallah
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Algharabat, Raed
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Barari, Mojtaba
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Casper Ferm, Lars-Erik
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Chang, Ya Ping
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Dash, Ganesh
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Hallikainen, Heli
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Han, Xiaoyun
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Hua, Lian-Lian
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Hyun, Hyowon
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Jebarajakirthy, Charles
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Jin, Hyun Seung
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Jung, Na Young
2
Khan, Imran
2
Kumar, Jitender
2
Ladhari, Riadh
2
Li, Zonghuo
2
Liébana-Cabanillas, Francisco
2
Mainardes, Emerson Wagner
2
Nadeem, Waqar
2
Rahman, Mohammad M.
2
Rita, Paulo
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Su, Jiafu
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Thaichon, Paramaporn
2
Toufaily, Elissar
2
Voola, Ranjit
2
Wang, Di
2
Woratschek, Herbert
2
Xiao, Yan
2
Yang, Wensheng
2
Zhang, Yu
2
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1
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Journal of retailing and consumer services
Journal of business research : JBR
144
International journal of electronic customer relationship management : IJECRM
60
Industrial marketing management : the international journal for industrial and high-tech firms
55
International journal of internet marketing and advertising : IJIMA
53
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
International journal of electronic marketing and retailing : IJEMR
40
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
39
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
38
Journal of strategic marketing
37
The journal of product & brand management
36
Journal of internet commerce
34
International journal of business information systems : IJBIS
32
International journal of e-business research : an official publication of the Information Resources Management Association
32
Technological forecasting & social change : an international journal
31
Asia Pacific journal of marketing and logistics
30
SpringerLink / Bücher
30
The journal of services marketing
30
The service industries journal
30
Marketing intelligence & planning
28
Journal of electronic commerce research : JECR
26
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
25
International journal of electronic commerce : IJEC
24
International journal of hospitality management
24
Electronic commerce research
23
The journal of business & industrial marketing
23
Business horizons
22
Journal of promotion management : innovations in planning and applied research
22
Journal of the Academy of Marketing Science
22
The journal of brand management : an international journal
22
Psychology & marketing
21
Tourism management : research, policies, practice
21
Journal of marketing
20
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
19
International journal of retail & distribution management
19
International journal of technology marketing : IJTMkt
18
Journal of customer behaviour
18
Journal of hospitality marketing & management
18
Journal of retailing
18
Journal of marketing communications
17
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ECONIS (ZBW)
171
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1
The new wave of AI-powered luxury brands online shopping experience : the role of digital multisensory cues and customers' engagement
Muhammad Sabbir Rahman
;
Bag, Surajit
;
Hossain, Md Afnan
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014253474
Saved in:
2
Understanding the impact of online customers' shopping experience on online impulsive buying : a study on two leading e-commerce platforms
Gulfraz, Muhammad Bilal
;
Sufyan, Muhammad
;
Mustak, Mekhail
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013366249
Saved in:
3
Content marketing in the social media platform : examining the effect of content creation modes on the payoff of participants
Zhang, Xiaojing
;
Zhang, Yulin
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462164
Saved in:
4
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
5
Chatbots in e-commerce : the effect of chatbot language style on customers' continuance usage intention and attitude toward brand
Li, Meichan
;
Wang, Rui
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014259217
Saved in:
6
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
7
Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
Park, Jungkun
;
Hong, EunPyo
;
Ahn, Jiseon
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303390
Saved in:
8
Optimizing customer engagement content strategy in retail and e-tail : available on online product review videos
Agrawal, Shiv Ratan
;
Mittal, Divya
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364445
Saved in:
9
Developing and validating a multidisciplinary scale of e-retailing website elements
Alnawas, Ibrahim
;
Al Khateeb, Amr
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209668
Saved in:
10
The effect of interactivity of brands' marketing activities on Facebook fan pages on continuous participation intentions : an S-O-R framework study
Kuo, Ying-Feng
;
Chen, Fei-Lung
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364531
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