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Search: subject:"Loyalty"
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Beziehungsmarketing
28
Relationship marketing
28
Consumer behaviour
25
Konsumentenverhalten
25
Customer satisfaction
20
Kundenzufriedenheit
20
Dienstleistungsqualität
17
Service quality
17
loyalty
12
customer loyalty
8
satisfaction
7
Brand image
5
Brand management
5
Markenführung
5
Markenimage
5
customer satisfaction
5
Confidence
4
Customer retention
4
Emotion
4
Kundenbindung
4
Vertrauen
4
Brand
3
Einzelhandel
3
Higher education institution
3
Hochschule
3
Markenartikel
3
Retail trade
3
USA
3
United States
3
attitudinal loyalty
3
trust
3
Beschwerdemanagement
2
Complaint management
2
Corporate reputation
2
Customer integration
2
Customer service
2
Firmenimage
2
Indonesia
2
Indonesien
2
Kundenintegration
2
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Article
31
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English
31
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Alonso, Julio C.
1
Amaad, Hafiz
1
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1
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1
Banerjee, Shubhomoy
1
Black, Gregory S.
1
Blasco-López, Ma Francisca
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Brown, Tom
1
Castellanos Verdugo, Mario
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Chamorro, Antonio
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Choi, Beom Joon
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Das, Manish
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Daughtrey, Clayton L.
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Esteves, Fabia
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1
Følstad, Asbjørn
1
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1
Ghantous, Nabil
1
Greene, Henry
1
Hafezniya, Hanieh
1
Handrito, Radityo Putro
1
Hapsari, Raditha
1
Huang, Yu-Shan
1
Hussein, Ananda Sabil
1
Israilov, Baiastan
1
Jabarzadeh, Younis
1
Kim, Hyun Sik
1
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1
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1
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Lodhi, Rab Nawaz
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1
Mattila, Anna S.
1
Mattoso, Cecília Lima de Queirós
1
Miranda, F. Javier
1
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Published in...
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Services marketing quarterly
Journal of retailing and consumer services
215
Journal of business research : JBR
145
Journal of Services Marketing
108
Journal of Consumer Marketing
102
Journal of Product & Brand Management
97
European Journal of Marketing
89
International journal of hospitality management
79
International Journal of Bank Marketing
72
International Journal of Retail & Distribution Management
66
Journal of travel and tourism marketing
63
Cogent business & management
51
The service industries journal
50
International Journal of Contemporary Hospitality Management
45
Journal of hospitality marketing & management
45
Marketing Intelligence & Planning
43
Cogent Business & Management
41
SpringerLink / Bücher
41
The journal of brand management : an international journal
41
Tourism management : research, policies, practice
41
Asia Pacific journal of marketing and logistics
39
The journal of product & brand management
39
Journal of the Academy of Marketing Science
38
The journal of services marketing
38
European journal of marketing : EJM
35
International journal of contemporary hospitality management
35
Strategic Direction
34
Journal of retailing
31
Journal of strategic marketing
30
Psychology & marketing
30
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
29
Journal of Business Research
28
The international review of retail, distribution and consumer research
28
International journal of retail & distribution management
27
Marketing intelligence & planning
27
Marketing letters : a journal of research in marketing
27
Asia Pacific Journal of Marketing and Logistics
25
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
25
Service business
24
The international journal of bank marketing : IJBM
24
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ECONIS (ZBW)
31
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1
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10
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31
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date (oldest first)
1
The positive influence of watching others receive preferential treatment on rewards program participation : the moderating role of rule knowledge
Huang, Yu-Shan
;
Brown, Tom
- In:
Services marketing quarterly
44
(
2023
)
1
,
pp. 30-50
Persistent link: https://www.econbiz.de/10013546189
Saved in:
2
The differential impact of e-service quality's dimensions on trust and
loyalty
of retail bank customers in an emerging market
Shaikh, Ateeque
;
Banerjee, Shubhomoy
;
Singh, Baljeet
- In:
Services marketing quarterly
44
(
2023
)
2/3
,
pp. 121-141
Persistent link: https://www.econbiz.de/10014320365
Saved in:
3
Linking relational benefits and customer
loyalty
: the mediating role of customer intimacy
Shukla, Mahendra Kumar
;
Pattnaik, Pinaki Nandan
- In:
Services marketing quarterly
41
(
2020
)
4
,
pp. 322-343
Persistent link: https://www.econbiz.de/10012607277
Saved in:
4
Establishing
loyalty
from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
5
How to enhance customer
loyalty
to retail stores via retail service quality practices? : a moderated mediated mechanism
Sivapalan, Achchuthan
;
Shankar, Amit
;
Das, Manish
; …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 445-465
Persistent link: https://www.econbiz.de/10013416990
Saved in:
6
Hierarchical relationships among brand equity dimensions : the mediating effects of brand trust and brand love
Madadi, Rozbeh
;
Torres, Ivonne M.
;
Zúñiga, Miguel Ángel
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 74-92
Persistent link: https://www.econbiz.de/10012607284
Saved in:
7
Emotional brand attachment and attitude toward brand extension
Vahdat, Arash
;
Hafezniya, Hanieh
;
Jabarzadeh, Younis
; …
- In:
Services marketing quarterly
41
(
2020
)
3
,
pp. 236-255
Persistent link: https://www.econbiz.de/10012256943
Saved in:
8
Being fair to customers : a strategy in enhancing customer engagement and
loyalty
in the Indonesia mobile telecommunication industry
Hapsari, Raditha
;
Hussein, Ananda Sabil
;
Handrito, …
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10012179201
Saved in:
9
The moderating role of age in customer
loyalty
formation process
Thaichon, Paramaporn
;
Lobo, Antonio
;
Quach, Sara
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011452149
Saved in:
10
Mechanism connecting environmental friendliness to service
loyalty
: the role of positive customer emotions and satisfaction
Pollack, Birgit Leisen
- In:
Services marketing quarterly
40
(
2019
)
2
,
pp. 157-171
Persistent link: https://www.econbiz.de/10012179169
Saved in:
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