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~subject:"Electronic Commerce"
~subject:"Consumer behaviour"
~person:"Culver, Jeffrey N."
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Electronic Commerce
Consumer behaviour
Konsumentenverhalten
4
Mobile communications
4
Mobile phone
4
Mobilkommunikation
4
Mobiltelefon
4
Dienstleistungsqualität
3
Norway
3
Norwegen
3
Service quality
3
Age groups
2
Beziehungsmarketing
2
Relationship marketing
2
Telecommunications industry
2
Telekommunikationssektor
2
mobile phone service
2
Customer satisfaction
1
Dienstleistungsmarketing
1
Dienstleistungssektor
1
Digitale Dienste
1
Einzelhandel
1
Kundenzufriedenheit
1
Mobile phone provider's shift
1
Mobile phone services
1
Retail trade
1
Service industry
1
Service retailing
1
Services marketing
1
Switching barriers
1
Technology leadership
1
Upgrade services
1
Web-based service
1
advertising
1
consumer perceptions
1
information source
1
media preference
1
mobile services
1
provider's shift
1
retention
1
service marketing
1
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Culver, Jeffrey N.
Gerpott, Torsten J.
12
Dwivedi, Yogesh Kumar
10
Buse, Stephan
9
Heinemann, Gerrit
9
Liébana-Cabanillas, Francisco
8
Ghose, Anindya
7
Han, Sang Pil
7
Haucap, Justus
7
Heimeshoff, Ulrich
7
Pousttchi, Key
7
Reichardt, Tina
7
Gijón, Covadonga
6
Vlachos, Pavlos A.
6
Williams, Michael D.
6
Wohlfahrt, Jens
6
Barth, Anne-Kathrin
5
Björkegren, Daniel
5
Chawla, Deepak
5
Karjaluoto, Heikki
5
Königstorfer, Jörg
5
Löschel, Andreas
5
Pagani, Margherita
5
Rodemeier, Matthias
5
Stephen, Andrew T.
5
Tiwari, Rajnish
5
Vrechopoulos, Adam
5
Werthschulte, Madeline
5
Barnes, Stuart J.
4
Bauer, Hans H.
4
Birch, Nancy J.
4
Broeckelmann, Philipp
4
Büllingen, Franz
4
Czajkowski, Mikołaj
4
Gaiser, Christian W.
4
Garín-Muñoz, Teresa
4
Grissen, Darrell
4
Groß, Michael
4
Han, Heesup
4
Huber, Frank
4
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International journal of technology marketing : IJTMkt
1
Journal of promotion management : JPM
1
Journal of retailing and consumer services
1
Services marketing quarterly
1
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ECONIS (ZBW)
4
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1
Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
International journal of technology marketing : IJTMkt
14
(
2020
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012179157
Saved in:
2
Do mobile phone service consumers in the US have media preference as their source of information on competing mobile phone service plans?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of promotion management : JPM
24
(
2018
)
4
,
pp. 578-599
Persistent link: https://www.econbiz.de/10011979182
Saved in:
3
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
4
Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
Tesform, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011598729
Saved in:
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