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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of production research
104
International journal of productivity and quality management : IJPQM
64
International journal of logistics systems and management
56
International journal of services and operations management
51
International journal of production economics
50
European journal of operational research : EJOR
49
International journal of business information systems : IJBIS
45
Benchmarking : an international journal ; BIJ
43
Journal of air transport management
42
International journal of management and decision making : IJMDM
39
IEEE transactions on engineering management : EM
36
International journal of quality & reliability management
34
International journal of procurement management
33
International journal of business and systems research
30
Socio-economic planning sciences : the international journal of public sector decision-making
30
Technological forecasting & social change : an international journal
28
International journal of business excellence
27
International journal of process management and benchmarking : IJPMB
27
Omega : the international journal of management science
27
Journal of business economics and management
24
Journal of modelling in management
24
Opsearch : journal of the Operational Research Society of India
24
Journal of industrial engineering and management : JIEM
21
Journal of the Operational Research Society
21
International journal of decision sciences, risk and management
20
Group decision and negotiation
18
International journal of applied management science
17
International journal of business innovation and research
17
Business process management journal
16
Decision analytics journal
16
International journal of logistics systems and management : IJLSM
16
International journal of shipping and transport logistics : IJSTL
16
Journal of business research : JBR
16
Journal of decision systems
16
Journal of the Operational Research Society : OR
16
European journal of industrial engineering : EJIE
15
International journal of business excellence : IJBEX
15
International journal of agile systems and management : IJASM
14
Maritime policy and management : MPM
13
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ECONIS (ZBW)
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1
A modified EFQM Excellence Model for effective evaluation in the hotel industry
Liu, Yung-Lun
;
Ko, Pen-Fa
- In:
Total quality management & business excellence : an …
29
(
2018
)
13
,
pp. 1580-1593
Persistent link: https://www.econbiz.de/10011962111
Saved in:
2
ANP-based knowledge management solutions framework for the long-term complaint knowledge transfer
Hellebrandt, Thomas
;
Heine, Ina
;
Schmitt, Robert
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1074-1088
Persistent link: https://www.econbiz.de/10011918851
Saved in:
3
A model for evaluation of customer satisfaction with banking service quality in an uncertain environment
Tadic, Danijela
;
Aleksic, Aleksandar
;
Mimovic, Predrag
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1342-1361
Persistent link: https://www.econbiz.de/10011918984
Saved in:
4
Critical quality indicators of higher education
Chen, I-Shuo
;
Chen, Jui-Kuei
;
Padró, Fernando F.
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 130-146
Persistent link: https://www.econbiz.de/10011730233
Saved in:
5
Application of SERVQUAL and fuzzy quality function deployment to service improvement in service centres of electronics companies
Cho, In Jae
;
Kim, You Jin
;
Kwak, Choonjong
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 368-381
Persistent link: https://www.econbiz.de/10011558687
Saved in:
6
Guiding the guides : developing indicators of tour guides' service quality
Min, Jennifer C. H.
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1043-1062
Persistent link: https://www.econbiz.de/10011687834
Saved in:
7
Prioritisation of alternatives with analytical hierarchy process plus response latency and web surveys
Barone, Stefano
;
Errore, Anna
;
Lombardo, Alberto
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 953-965
Persistent link: https://www.econbiz.de/10010393795
Saved in:
8
Determining the key capabilities required for performance excellence in higher education
Asif, Muhammad
;
Searcy, Cory
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 22-35
Persistent link: https://www.econbiz.de/10010234663
Saved in:
9
The analytic hierarchy process to support decision-making processes in infrastructure projects with social impact
Álvarez, Manuel
;
Moreno, Ana
;
Mataix Aracil, Carlos
- In:
Total quality management & business excellence : an …
24
(
2013
)
5
,
pp. 596-606
Persistent link: https://www.econbiz.de/10009762667
Saved in:
10
Application of analytical hierarchy process to support selection of difficult-to-quantify characteristics in new product development
Steinberg, Falk
;
Woll, Ralf
- In:
Total quality management & business excellence : an …
24
(
2013
)
7
,
pp. 797-810
Persistent link: https://www.econbiz.de/10009783419
Saved in:
11
A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul
Bilişik, Özge Nalan
;
Erdoğan, Melike
;
Kaya, İhsan
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1141-1159
Persistent link: https://www.econbiz.de/10009793743
Saved in:
12
Multi-criteria decision making methods based weighted servqual scales to measure perceived service quality in hospitals : a case study from Turkey
Altuntas, Serkan
;
Dereli, Türkay
;
Yilmaz, Mustafa Kemal
- In:
Total quality management & business excellence : an …
23
(
2012
)
12
,
pp. 1379-1395
Persistent link: https://www.econbiz.de/10009687478
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13
Prioritising the practices of total quality management : an analytic hierarchy process analysis for the service industries
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1331-1351
Persistent link: https://www.econbiz.de/10009411422
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14
Exploration strategies and key activities for the system of environmental management
Yang, Ching-chow
;
Yang, King Jang
;
Peng, Shu-yun
- In:
Total quality management & business excellence : an …
22
(
2011
)
11
,
pp. 1179-1194
Persistent link: https://www.econbiz.de/10009411443
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15
An integrated framework based on the ECSI approach to link mould customers' satisfaction and product design
Ferreira, Irene
;
Cabral, José S.
;
Saraiva, Pedro
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1383-1401
Persistent link: https://www.econbiz.de/10008824951
Saved in:
16
Implementing supply chain quality management
Kuei, Chu-hua
;
Madu, Christian N.
;
Lin, Chinho
- In:
Total quality management & business excellence : an …
19
(
2008
)
11/12
,
pp. 1127-1141
Persistent link: https://www.econbiz.de/10003807704
Saved in:
17
Fuzzy quality attributes for evaluating Internet marketing system performance
Shih, Ya-yueh
;
Hu, Jan-shiun
- In:
Total quality management & business excellence : an …
19
(
2008
)
11/12
,
pp. 1219-1234
Persistent link: https://www.econbiz.de/10003807724
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