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~isPartOf:"A Productivity Press book"
~isPartOf:"Quality management journal : QMJ"
~subject:"Health care"
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Health care
Quality management
200
Qualitätsmanagement
200
Dienstleistungsqualität
45
Service quality
45
Lean Management
34
Lean management
34
USA
29
United States
29
quality management
27
Lean Production
25
Lean production
24
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23
Krankenhaus
23
Gesundheitsversorgung
20
Lieferkette
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Six Sigma
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Business process management
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Prozessmanagement
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Produktqualität
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McFadden, Kathleen L.
4
Johnson, Dana M.
3
Russell, Roberta S.
3
Bernardo, Vitor Zanetti
2
Chakraborty, Subhajit
2
Davis, Mark
2
Ferrand, Yann B.
2
Fredendall, Lawrence D.
2
Gardner, John W.
2
Gerolamo, Mateus Cecílio
2
Gowen, Charles, III.
2
Honda, Ana Carolina
2
Kaynak, Hale
2
Lee, Jung Young
2
Linderman, Kevin W.
2
Nottingham, Quinton J.
2
Pirrallo, Ronald G.
2
Weathers, Danny
2
Bitner, Matthew
1
Bitner, Matthew D.
1
Choi, Yunsik
1
Côté, Murray J.
1
Delisle, Dennis R.
1
Freiberg, Valentina
1
Latham, John R.
1
Lin, Szu-hsuan
1
Lorden, Andrea L.
1
Mannon, Melissa
1
Melnyk, Steven A.
1
Ni, John
1
Ritchie, William J.
1
Schulingkamp, Ronald C.
1
Seitz, Susan
1
Shapem, Barton M.
1
Siemens, Jennifer
1
Siemens, Jennifer C.
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1
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A Productivity Press book
Quality management journal : QMJ
Health care management review : HCM review
30
The TQM journal : the international review of organizational improvement
27
Journal of health organization and management
26
International journal of six sigma and competitive advantage : IJSSCA
14
Total quality management & business excellence
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
International journal of productivity and quality management : IJPQM
11
International journal of quality & reliability management
9
International journal of quality and service sciences
8
Business process management journal
6
Benchmarking : an international journal
5
Qualitätsmanagement im Gesundheitswesen
5
Health care management science : a new journal serving the international health care management community
4
Health marketing quarterly
4
Journal of industrial engineering and management : JIEM
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
Health economics
3
IEEE transactions on engineering management : EM
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of process management and benchmarking : IJPMB
3
International journal of production economics
3
International journal of production research
3
International journal of services and operations management
3
Technological forecasting & social change : an international journal
3
Vision : the journal of business perspective
3
Accountability and responsibility in health care : issues in addressing an emerging global challenge
2
Administrative Sciences : open access journal
2
Allokation im marktwirtschaftlichen System
2
Amfiteatru economic : an economic and business research periodical
2
Beiträge zum Gesundheitsmanagement
2
Decision sciences
2
Discussion paper / Wissenschaftszentrum Berlin für Sozialforschung (WZB), Forschungsschwerpunkt Bildung, Arbeit und Lebenschancen, Forschungsgruppe Public Health
2
Gesundheitsökonomie & Qualitätsmanagement : Klinik und Praxis, Wirtschaft und Politik ; offizielles Organ des Bundesverbandes Managed Care e.V. ; offizielles Organ der Deutschen Gesellschaft für Gesundheitsökonomie e.V.
2
Gesundheitsökonomische Beiträge
2
Health care financing review
2
Health care management science
2
Human systems management : HSM
2
International journal of innovation and technology management
2
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1
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
2
The effectiveness of ISO 9001-based healthcare accreditation surveyors and standards on hospital performance outcomes : a balanced scorecard perspective
Ritchie, William J.
;
Ni, John
;
Stark, Eric M.
;
Melnyk, …
- In:
Quality management journal : QMJ
26
(
2019
)
4
,
pp. 162-173
Persistent link: https://www.econbiz.de/10012309559
Saved in:
3
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Saved in:
4
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
5
Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10011976317
Saved in:
6
How Lean Six Sigma principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
Saved in:
7
Healthcare quality management
2018
Persistent link: https://www.econbiz.de/10012309004
Saved in:
8
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10012309031
Saved in:
9
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
10
Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10012309048
Saved in:
11
How Lean Six Sigma Principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012309062
Saved in:
12
Patient satisfaction with healthcare services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
Saved in:
13
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
14
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
15
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
16
Everything is 5S : a simple yet powerful lean improvement approach applied in a preadmission testing center
Delisle, Dennis R.
;
Freiberg, Valentina
- In:
Quality management journal : QMJ
21
(
2014
)
4
,
pp. 10-22
Persistent link: https://www.econbiz.de/10010426484
Saved in:
17
Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
Saved in:
18
Lean healthcare and quality management : the experience of ThedaCare
Mannon, Melissa
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 7-10
Persistent link: https://www.econbiz.de/10010244646
Saved in:
19
Measure is of success : the role of human factors in lean implementation in healthcare
Lorden, Andrea L.
;
Zhang, Yichen
;
Lin, Szu-hsuan
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010383910
Saved in:
20
Perspectives of a clinical nurse specialist about improving the quality of nursing services
Seitz, Susan
- In:
Quality management journal : QMJ
20
(
2013
)
2
,
pp. 8-11
Persistent link: https://www.econbiz.de/10009739582
Saved in:
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