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~isPartOf:"The management of productivity and technology in manufacturing"
~isPartOf:"Journal of service research"
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Search: subject_exact:"Autonomer Roboter"
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13
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13
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7
Consumer behaviour
7
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7
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7
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The management of productivity and technology in manufacturing
Journal of service research
International journal of production research
69
Technological forecasting & social change : an international journal
45
International journal of hospitality management
31
Discussion paper series / IZA
29
European journal of operational research : EJOR
27
NBER working paper series
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Computers & operations research : and their applications to problems of world concern ; an international journal
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Discussion paper
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IZA Discussion Paper
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Journal of business research : JBR
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GLO discussion paper
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Journal of retailing and consumer services
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Springer eBook Collection
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CESifo working papers
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Journal of service management
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Working paper / National Bureau of Economic Research, Inc.
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Discussion papers / CEPR
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International journal of contemporary hospitality management
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Transportation research / E : an international journal
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Working paper
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Electronic markets : EM ; the international journal of electronic commerce and business media
10
Journal of emerging technologies in Accounting
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International journal of production economics
9
Tourism management perspectives : TMP
9
Economics letters
8
Journal of hospitality marketing & management
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RIETI discussion paper
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Working paper series / United Nations University, UNU-MERIT / United Nations University, UNU-MERIT
8
CESifo Working Paper
7
International journal of technology management : IJTM
7
Tourism management : research, policies, practice
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European journal of industrial engineering : EJIE
6
JRC working papers series on labour, education and technology
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Journal of organizational change management
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The service industries journal
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ERIM report series research in management
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1
How smart should a service robot be?
Schepers, Jeroen
;
Belanche, Daniel
;
Casaló, Luis V.
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 565-582
Persistent link: https://www.econbiz.de/10013395997
Saved in:
2
I, robot, you, consumer : measuring artificial intelligence types and their effect on consumers emotions in service
Pantano, Eleonora
;
Scarpi, Daniele
- In:
Journal of service research
25
(
2022
)
4
,
pp. 583-600
Persistent link: https://www.econbiz.de/10013395999
Saved in:
3
Service robots in long-term care : a consumer-centric view
Kipnis, Eva
;
McLeay, Fraser
;
Grimes, Anthony
;
De …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 667-685
Persistent link: https://www.econbiz.de/10013396032
Saved in:
4
Partners or opponents? : how mindset shapes consumers' attitude toward anthropomorphic artificial intelligence service robots
Han, Bing
;
Deng, Xun
;
Fan, Hua
- In:
Journal of service research
26
(
2023
)
3
,
pp. 441-458
Persistent link: https://www.econbiz.de/10014325998
Saved in:
5
Customer emotions in service robot encounters : a hybrid machine-human intelligence approach
Filieri, Raffaele
;
Lin, Zhibin
;
Li, Yulei
;
Lu, Xiaoqian
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 614-629
Persistent link: https://www.econbiz.de/10013396024
Saved in:
6
Do you mind if I ask you a personal question? : how AI service agents alter consumer self-disclosure
Kim, Tae Woo
;
Jiang, Li
;
Duhachek, Adam
;
Lee, Hyejin
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 649-666
Persistent link: https://www.econbiz.de/10013396030
Saved in:
7
Robotics for customer service : a useful complement or an ultimate substitute?
Xiao, Li
;
Kumar, V.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012426748
Saved in:
8
Engaged to a robot? : the role of AI in service
Huang, Ming-Hui
;
Rust, Roland T.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 30-41
Persistent link: https://www.econbiz.de/10012426758
Saved in:
9
Replaced by a robot : service implications in the age of the machine
McLeay, Fraser
;
Osburg, Victoria Sophie
;
Yoganathan, Vignesh
- In:
Journal of service research
24
(
2021
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10012426765
Saved in:
10
To err is human(-oid) : how do consumers react to robot service failure and recovery?
Choi, Sungwoo
;
Mattila, Anna S.
;
Bolton, Lisa E.
- In:
Journal of service research
24
(
2021
)
3
,
pp. 354-371
Persistent link: https://www.econbiz.de/10012592941
Saved in:
11
Service robots : drivers of perceived responsibility for service outcomes
Jörling, Moritz
;
Böhm, Robert
;
Paluch, Stefanie
- In:
Journal of service research
22
(
2019
)
4
,
pp. 404-420
Persistent link: https://www.econbiz.de/10012127951
Saved in:
12
Impacts of robotics and flexible manufacturing technologies on manufacturing costs and employment
Miller, Steven M.
- In:
The management of productivity and technology in …
,
(pp. 73-110)
.
1985
Persistent link: https://www.econbiz.de/10001261870
Saved in:
13
Industrial robotics and flexible manufacturing systems : an overview
Miller, Steven M.
- In:
The management of productivity and technology in …
,
(pp. 9-55)
.
1985
Persistent link: https://www.econbiz.de/10001261872
Saved in:
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