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Kundenzufriedenheit
Consumer behaviour
130
Konsumentenverhalten
130
Holiday behaviour
56
Urlaubsverhalten
56
Tourism
45
Tourismus
45
Customer satisfaction
34
Tourism marketing
25
Tourismusmarketing
25
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24
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24
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20
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20
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12
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Brand management
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China
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Viral marketing
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Destination management
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Prayag, Girish
4
Cervera-Taulet, Amparo
2
Huan, Tzung-cheng
2
Muskat, Birgit
2
Taheri, Babak
2
Xu, Jing
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1
Ding, Shuangying
1
Escobar Rivera, Dalilis
1
Fotiadis, Anestis K.
1
Freyberg, Burkhard von
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Furenes, May Irene
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Gitto, Simone
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Gjerald, Olga
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Tourism management perspectives : TMP
Journal of retailing and consumer services
319
International journal of hospitality management
184
Journal of business research : JBR
142
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
84
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
57
Tourism management : research, policies, practice
54
The service industries journal
49
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Journal of strategic marketing
35
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
30
The international review of retail, distribution and consumer research
28
International journal of retail and distribution management
27
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
The TQM journal : the international review of organizational improvement
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
34
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1
Exploring the effects of customers' assessments of a restaurant's atmospherics and emotional assessments on a fine-dining experience and intentions to return
Leong, Man Wai Aliana
;
Chen, Kuan-Ying
;
Chen, Hung-Bin
; …
- In:
Tourism management perspectives : TMP
47
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014318829
Saved in:
2
Unexpected surprise : emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists
Mehra, Payal
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014283421
Saved in:
3
How perceived authenticity affects tourist satisfaction and behavioral intention towards natural disaster memorials : a mediation analysis
Wang, Jinwei
;
Chang, Mengqian
;
Luo, Xianrong
;
Qiu, Rui
; …
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014310295
Saved in:
4
Using authenticity cues to increase repurchase intention in restaurants : should the focus be on ability or morality?
Xu, Jing
;
Song, Hanqun
;
Prayag, Girish
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014310348
Saved in:
5
The impact of restorative destination environments on tourists' well-being and environmentally responsible behavior : a reasonable person model
Qiu, Hanqin
;
Wang, Guoquan
;
Ren, Lianping
;
Zhang, Junjiao
; …
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013494148
Saved in:
6
When social phobia meets excessive service : effects on customer delight and loyalty
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013494161
Saved in:
7
The self-concept and psychological antecedents of intention to recommend a heritage site : the moderating effects of visitor type
Prayag, Girish
;
Pung, Jessica Mei
;
Lee, Craig
;
Del …
- In:
Tourism management perspectives : TMP
42
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013364428
Saved in:
8
The relationship between place attachment and tourist loyalty : a meta-analysis
Zou, Wenbo
;
Wei, Wei
;
Ding, Shuangying
;
Xue, Jianhong
- In:
Tourism management perspectives : TMP
43
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013471536
Saved in:
9
Peer-to-peer accommodation experience and guest actual recommendations : a novel mixed-method approach
Zhu, Jingjie
;
Cheng, Mingming
;
Li, Zhiyong
- In:
Tourism management perspectives : TMP
38
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012591901
Saved in:
10
Introduction to the special issue: consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
;
Prayag, Girish
;
Muskat, Birgit
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10013209312
Saved in:
11
Hotel attributes and overall customer satisfaction : what did COVID-19 change?
Srivastava, Arpita
;
Kumar, Vivek
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209318
Saved in:
12
Service encounter failure, negative destination emotion and behavioral intention : an experimental study of taxi service
Xu, Jing
;
Yan, Libo
;
Mak, Connie K. Y.
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209329
Saved in:
13
Consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
(
ed.
);
Prayag, Girish
(
ed.
); …
-
2021
Persistent link: https://www.econbiz.de/10013209424
Saved in:
14
How emotional response mediates servicescape impact on post consumption outcomes : an application to opera events
Tubillejas-Andrés, Berta
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
34
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012238248
Saved in:
15
Exploring the value co-destruction model for on-line deviant behaviors of hotel customers
Yeh, Shih-Shuo
;
Fotiadis, Anestis K.
;
Chiang, Tai-Ying
; …
- In:
Tourism management perspectives : TMP
33
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012170529
Saved in:
16
It's all in the recipe : how to increase domestic leisure tourists' experiential loyalty to local food
Williamson, Janine
;
Hassanli, Najmeh
- In:
Tourism management perspectives : TMP
36
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012421389
Saved in:
17
Development and validation of a scale measuring hotel website service quality (HWebSQ)
Le Van Huy
;
Huu Thai Thinh Nguyen
;
Nguyen, Ninh
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012296662
Saved in:
18
Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations
Schlesinger, Walesska
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012296666
Saved in:
19
What services do Muslim tourists want? : uncovering nonlinear relationships and unobserved heterogeneity
Papastathopoulos, Avraam
;
Kaminakis, Kostas
;
Mertzanis, …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012296731
Saved in:
20
An examination of the effects of motivation on visitors' loyalty : case study of the Golestan Palace, Tehran
Šakūrī, ʿAlī
;
Hosseini, Mona
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012128941
Saved in:
21
Exploring effective price presentation format to reduce decision difficulty and increase decision satisfaction
Song, Myungkeun
;
Lee, Won Seok
;
Moon, Joonho
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012128985
Saved in:
22
Delightful tourism experiences : a cognitive or affective matter?
Escobar Rivera, Dalilis
;
Casadesús, Martí
;
Simon, …
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012129007
Saved in:
23
A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests
Chen, Yong
;
Jiang, Kai
- In:
Tourism management perspectives : TMP
30
(
2019
),
pp. 197-207
Persistent link: https://www.econbiz.de/10012008355
Saved in:
24
Social servicescape and Asian students : an analysis of spring break island bed and breakfast experiences in Taiwan
Lin, Yi-Chin
;
Lai, Hsin-Ju
;
Morrison, Alastair M.
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 165-173
Persistent link: https://www.econbiz.de/10012112997
Saved in:
25
Pirates, ghosts, and customer loyalty : reviewing the dark ride experience
Langhof, Jan G.
;
Güldenberg, Stefan
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 398-420
Persistent link: https://www.econbiz.de/10012113075
Saved in:
26
Testing the role of tourists' emotional experiences in predicting destination image, satisfaction, and behavioral intentions : a case of wellness tourism
Sharma, Pramodita
;
Nayak, Jogendra Kumar
- In:
Tourism management perspectives : TMP
28
(
2018
),
pp. 41-52
Persistent link: https://www.econbiz.de/10011942412
Saved in:
27
The "customer journey" : learning from customers in tourism experience encounters
Yachin, Jonathan Moshe
- In:
Tourism management perspectives : TMP
28
(
2018
),
pp. 201-210
Persistent link: https://www.econbiz.de/10011942683
Saved in:
28
Starting to enjoy nature in Mediterranean mountains : crowding perception and satisfaction
Luque-Gil, Ana María
;
Gómez-Moreno, María Luisa
; …
- In:
Tourism management perspectives : TMP
25
(
2018
),
pp. 93-103
Persistent link: https://www.econbiz.de/10011840834
Saved in:
29
How face-to-face feedback influences guest outcome evaluation of co-production : changing or shaping guest experiences?
Furenes, May Irene
;
Øgaard, Torvald
;
Gjerald, Olga
- In:
Tourism management perspectives : TMP
21
(
2017
),
pp. 59-65
Persistent link: https://www.econbiz.de/10011691296
Saved in:
30
Improving airport services using sentiment analysis of the websites
Gitto, Simone
;
Mancuso, Paolo
- In:
Tourism management perspectives : TMP
22
(
2017
),
pp. 132-136
Persistent link: https://www.econbiz.de/10011706135
Saved in:
31
The different effects of dis-satisfier, satisfier and delighter attributes : implications for Oktoberfest and beer festivals
Harrington, Robert J.
;
Freyberg, Burkhard von
; …
- In:
Tourism management perspectives : TMP
24
(
2017
),
pp. 166-176
Persistent link: https://www.econbiz.de/10011810775
Saved in:
32
The behavioral consequences of tourist experience
Lin, Chien-Hsin
;
Kuo, Beryl Zi-Lin
- In:
Tourism management perspectives : TMP
18
(
2016
),
pp. 84-91
Persistent link: https://www.econbiz.de/10011487379
Saved in:
33
Tourist shopping : the relationships among shopping attributes, shopping value, and behavioral intention
Albayrak, Tahir
;
Caber, Meltem
;
Çömen, Nesli
- In:
Tourism management perspectives : TMP
18
(
2016
),
pp. 98-106
Persistent link: https://www.econbiz.de/10011487394
Saved in:
34
Vehicle crowding vs. consumer surplus : a case study at Wasgomuwa National Park in Sri Lanka applying HTCM approach
Rathnayake, Rathnayake Mudiyanselage Wasantha
- In:
Tourism management perspectives : TMP
20
(
2016
),
pp. 30-37
Persistent link: https://www.econbiz.de/10011619503
Saved in:
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