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~isPartOf:"Asia Pacific journal of marketing and logistics"
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Customer retention
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Asia Pacific journal of marketing and logistics
SpringerLink / Bücher
90
Journal of retailing and consumer services
27
Gabler Edition Wissenschaft
21
Springer eBook Collection / Business and Economics
21
Journal of business research : JBR
19
Research
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Journal of Services Marketing
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Hamburger Schriften zur Marketingforschung
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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European Journal of Marketing
9
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Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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Journal of Consumer Marketing
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The service industries journal
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How to succeed in the digital age : strategies from 17 top managers
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Journal of Business & Industrial Marketing
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Journal of consumer behaviour : an international research review
7
Marketing Science
7
Schriften zum innovativen Marketing
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Wirtschaftswissenschaft
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Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
6
Asia Pacific Journal of Marketing and Logistics
6
European journal of marketing : EJM
6
Harvard-Business-Manager : das Wissen der Besten
6
International Journal of Bank Marketing
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International journal of contemporary hospitality management
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Journal of the Academy of Marketing Science
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1
Customer segment transition through the customer loyalty program
Kimura, Makoto
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
3
,
pp. 611-626
Persistent link: https://www.econbiz.de/10013163362
Saved in:
2
An impetus for the research paradigm of corporate citizenship and customer loyalty : imprints from scale construction
Gulati, Twinkle
;
Shankar, Siddharatha
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 581-598
Persistent link: https://www.econbiz.de/10014486763
Saved in:
3
Unlatching or latching a door to the competitor
Cho, Wooje
;
Chang, Woojung
;
Lee, Dongryul
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
6
,
pp. 1245-1265
Persistent link: https://www.econbiz.de/10013391031
Saved in:
4
Designing two-period decentralized service chain incentives with the consideration of customer acquisition and retention
Wang, Tian
;
Duan, Yunan
;
Liang, Yangyang
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
8
,
pp. 1634-1658
Persistent link: https://www.econbiz.de/10013391122
Saved in:
5
Evaluating specific service quality aspects which impact on customers' behavioural loyalty in high-tech internet services
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10011529483
Saved in:
6
The effects of service quality on internet service provider customers' behaviour : a mixed methods study
Quach, Sara
;
Jebarajakirthy, Charles
;
Thaichon, Park
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
3
,
pp. 435-463
Persistent link: https://www.econbiz.de/10011583360
Saved in:
7
A fresh look at the role of switching cost in influencing customer loyalty : empirical investigation using structural equation modelling analysis
Ram, Jiwat
;
Wu, Ming-Lu
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
4
,
pp. 616-633
Persistent link: https://www.econbiz.de/10011622557
Saved in:
8
An empirical study on continuance intention of mobile social networking services : integrating the IS success model, network externalities and flow theory
Gao, Lingling
;
Bai, Xuesong
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
2
,
pp. 168-189
Persistent link: https://www.econbiz.de/10010349460
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