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isPartOf:"Journal of financial services research : JFSR"
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McConnell, Patrick
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Journal of financial services research : JFSR
The journal of operational risk
International journal of bank marketing
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267
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159
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102
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93
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ECONIS (ZBW)
104
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1
Advances in mobile financial services : a review of the literature and future research directions
Shaikh, Aijaz A.
;
Alamoudi, Hawazen
;
Alharthi, Majed
; …
- In:
International journal of bank marketing
41
(
2023
)
1
,
pp. 1-33
Persistent link: https://www.econbiz.de/10013532405
Saved in:
2
Money as a symbol in the relationship between financial advisors and their clients : a dyadic study
Lozza, Edoardo
;
Castiglioni, Cinzia
;
Bonanomi, Andrea
; …
- In:
International journal of bank marketing
40
(
2022
)
4
,
pp. 613-630
Persistent link: https://www.econbiz.de/10013396384
Saved in:
3
Bancassurance and the coexistence of multiple insurance distribution channels
Rubio-Misas, María
- In:
International journal of bank marketing
40
(
2022
)
4
,
pp. 724-745
Persistent link: https://www.econbiz.de/10013396401
Saved in:
4
The dark side of FinTech in financial services : a qualitative enquiry into FinTech developers' perspective
Sampat, Brinda
;
Mogaji, Emmanuel
;
Nguyen Phong Nguyen
- In:
International journal of bank marketing
42
(
2024
)
1
,
pp. 38-65
Persistent link: https://www.econbiz.de/10014470770
Saved in:
5
Dark side whitewashes the benefits of FinTech innovations : a bibliometric overview
Asif, Muhammad
;
Lodhi, Rab Nawaz
;
Sarwar, Farhan
; …
- In:
International journal of bank marketing
42
(
2024
)
1
,
pp. 113-132
Persistent link: https://www.econbiz.de/10014470774
Saved in:
6
Using an extended post-acceptance framework to examine consumer adoption of fintech
Qi, Jia
;
Chatterjee, Swarn
;
Worthy, Sheri
;
Wojdynski, …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 642-688
Persistent link: https://www.econbiz.de/10014525440
Saved in:
7
Trust recovery tactics in financial services : the moderating role of service failure severity
Raza, Ali
;
Tsiotsou, Rodoula
;
Sarfraz, Muhammad
;
Ishaq, …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1611-1639
Persistent link: https://www.econbiz.de/10014470723
Saved in:
8
Trust in the financial services context : a meta-analysis
Santini, Fernando de Oliveira
;
Eberle, Luciene
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1693-1714
Persistent link: https://www.econbiz.de/10014470726
Saved in:
9
FinTech credit : uncovering knowledge base, intellectual structure and research front
Thomas, Nisha Mary
;
Mendiratta, Priyam
;
Kashiramka, Smita
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1769-1802
Persistent link: https://www.econbiz.de/10014470732
Saved in:
10
Distrust of banks among the unbanked and banked
Grable, John E.
;
Kwak, Eun Jin
;
Archuleta, Kristy
- In:
International journal of bank marketing
41
(
2023
)
6
,
pp. 1498-1520
Persistent link: https://www.econbiz.de/10014332203
Saved in:
11
Differences in financial inclusion by disability type
Wann, Christi
;
Burke-Smalley, Lisa
- In:
International journal of bank marketing
41
(
2023
)
5
,
pp. 1104-1135
Persistent link: https://www.econbiz.de/10014313805
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12
From offline to online : understanding users' switching intentions from traditional wealth management services to mobile wealth management applications
Lee, Jung-Chieh
;
Wang, Jing
- In:
International journal of bank marketing
41
(
2023
)
2
,
pp. 369-394
Persistent link: https://www.econbiz.de/10014267017
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13
Frontline employees' performance in the financial services industry : the significance of trust, empathy and consumer orientation
Raza, Basharat
;
Onge, Sylvie St.
;
Ali, Muhammad
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 527-549
Persistent link: https://www.econbiz.de/10014267103
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14
The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner
;
Freitas, Neudson Peres de
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
Saved in:
15
Racial/ethnic differences in mobile payment usage : what do we know, and what do we need to know?
Nam, Youngwon
;
Lee, Sunwoo Tessa
;
Kim, Kyoungtae
- In:
International journal of bank marketing
41
(
2023
)
1
,
pp. 52-69
Persistent link: https://www.econbiz.de/10013532419
Saved in:
16
Surviving in financial advice deserts : limited access to financial advice and retirement planning behavior
Chatterjee, Swarn
;
Fan, Lu
- In:
International journal of bank marketing
41
(
2023
)
1
,
pp. 70-106
Persistent link: https://www.econbiz.de/10013532421
Saved in:
17
Operational risk : a global examination based on bibliometric analysis
Nobanee, Haitham
;
Alhajjar, Maryam
;
Dilshad, Mehroz Nida
; …
- In:
The journal of operational risk
18
(
2023
)
1
,
pp. 1-29
Persistent link: https://www.econbiz.de/10014490077
Saved in:
18
The information value of past losses in operational risk
Curti, Filippo
;
Migueis, Marco
- In:
The journal of operational risk
18
(
2023
)
2
,
pp. 1-36
Persistent link: https://www.econbiz.de/10014490088
Saved in:
19
Cyber risk definition and classification for financial risk management
Curti, Filippo
;
Gerlach, Jeffrey
;
Kazinnik, Sophia
; …
- In:
The journal of operational risk
18
(
2023
)
2
,
pp. 37-58
Persistent link: https://www.econbiz.de/10014490091
Saved in:
20
Application of the radial basis function in solving an operational risk management model : investigating the probability of bank survival with risk reserves
Rasouli, Mansoureh
;
Fariborzi Araghi, Mohammad Ali
; …
- In:
The journal of operational risk
18
(
2023
)
2
,
pp. 59-76
Persistent link: https://www.econbiz.de/10014490095
Saved in:
21
How to choose the dependence types in operational risk measurement? : a method considering strength, sensitivity and simplicity
Zhu, Xiaoqian
;
Wang, Yinghui
;
Liu, Mingxi
;
Li, Jianping
- In:
The journal of operational risk
18
(
2023
)
3
,
pp. 1-29
Persistent link: https://www.econbiz.de/10014490122
Saved in:
22
How does fintech affect the revenue and risk of commercial banks? : evidence from China
Yu, Lixia
;
Li, Zhenghan
;
Li, Liujue
- In:
The journal of operational risk
18
(
2023
)
4
,
pp. 71-101
Persistent link: https://www.econbiz.de/10014490188
Saved in:
23
Machine learning for categorization of operational risk events using textual description
Pakhchanyan, Suren
;
Fieberg, Christian
;
Metko, Daniel
- In:
The journal of operational risk
17
(
2022
)
4
,
pp. 37-65
Persistent link: https://www.econbiz.de/10014367188
Saved in:
24
Systemic operational risk in the Australian banking system : the Royal Commission
McConnell, Patrick
- In:
The journal of operational risk
17
(
2022
)
4
,
pp. 67-112
Persistent link: https://www.econbiz.de/10014367189
Saved in:
25
Customer helping and advocacy behaviours within dyadic financial service relationships : a gift-giving perspective
Van Tonder, Estelle
;
Saunders, Stephen
;
Mwavita, Mwarumba
; …
- In:
International journal of bank marketing
40
(
2022
)
2
,
pp. 221-241
Persistent link: https://www.econbiz.de/10013165360
Saved in:
26
Exploring the relationship between lifestyle, digital financial element and digital financial services experience
Bapat, Dhananjay
- In:
International journal of bank marketing
40
(
2022
)
2
,
pp. 297-320
Persistent link: https://www.econbiz.de/10013165365
Saved in:
27
Digital financial services usage and subjective financial well-being : evidence from low-income households in Malaysia
Nurul Shahnaz Ahmad Mahdzan
;
Fazli, S. Mohamad
; …
- In:
International journal of bank marketing
41
(
2022
)
2
,
pp. 395-427
Persistent link: https://www.econbiz.de/10014267028
Saved in:
28
Reputation and its consequences in Fintech services : the case of mobile banking
Nguyen Yen Thi Hoang
;
Tapanainen, Tommi
;
Hai Thi Thanh …
- In:
International journal of bank marketing
40
(
2022
)
7
,
pp. 1364-1397
Persistent link: https://www.econbiz.de/10013532339
Saved in:
29
Consumer intentions, reactance and the marketing implications of policy induced mergers and acquisitions in financial services
Mensah, Kobby
;
Madichie, Nnamdi O.
;
Mensah, Gilbert Kofi
; …
- In:
International journal of bank marketing
40
(
2022
)
3
,
pp. 536-557
Persistent link: https://www.econbiz.de/10013396366
Saved in:
30
Research on financial innovations : an interdisciplinary review
Nejad, Mohammad G.
- In:
International journal of bank marketing
40
(
2022
)
3
,
pp. 578-612
Persistent link: https://www.econbiz.de/10013396373
Saved in:
31
Towards an understanding of consumers' FinTech adoption : the case of Open Banking
Chan, Rebecca
;
Troshani, Indrit
;
Hill, Sally Rao
; …
- In:
International journal of bank marketing
40
(
2022
)
4
,
pp. 886-917
Persistent link: https://www.econbiz.de/10013396427
Saved in:
32
Applying pricing research in B2B financial service industries
Indounas, Kostis
- In:
International journal of bank marketing
40
(
2022
)
4
,
pp. 918-933
Persistent link: https://www.econbiz.de/10013396428
Saved in:
33
Special issue: artificial intelligence in financial services marketing
Mogaji, Emmanuel
(
ed.
);
Farquhar, Jillian Dawes
(
ed.
); …
-
2022
Persistent link: https://www.econbiz.de/10013396471
Saved in:
34
Guest editorial: artificial intelligence in financial services marketing
Mogaji, Emmanuel
;
Farquhar, Jillian Dawes
;
Van Esch, Patrick
- In:
International journal of bank marketing
40
(
2022
)
6
,
pp. 1097-1101
Persistent link: https://www.econbiz.de/10013397762
Saved in:
35
Feeling the love? : how consumer's political ideology shapes responses to AI financial service delivery
Riedel, Aimee
;
Mulcahy, Rory
;
Northey, Gavin
- In:
International journal of bank marketing
40
(
2022
)
6
,
pp. 1102-1132
Persistent link: https://www.econbiz.de/10013397772
Saved in:
36
Artificial intelligence, financial anxiety and cashier-less checkouts : a Saudi Arabian perspective
Ghazwani, Salman
;
Van Esch, Patrick
;
Cui, Yuanyuan
; …
- In:
International journal of bank marketing
40
(
2022
)
6
,
pp. 1200-1216
Persistent link: https://www.econbiz.de/10013397783
Saved in:
37
AI-driven banking services : the next frontier for a personalised experience in the emerging market
Sheth, Jagdish N.
;
Jain, Varsha
;
Roy, Gourav
; …
- In:
International journal of bank marketing
40
(
2022
)
6
,
pp. 1248-1271
Persistent link: https://www.econbiz.de/10013397787
Saved in:
38
Managers' understanding of artificial intelligence in relation to marketing financial services : insights from a cross-country study
Mogaji, Emmanuel
;
Nguyen Phong Nguyen
- In:
International journal of bank marketing
40
(
2022
)
6
,
pp. 1272-1298
Persistent link: https://www.econbiz.de/10013397790
Saved in:
39
Artificial intelligence in customer-facing financial services : a systematic literature review and agenda for future research
Hentzen, Janin Karoli
;
Hoffmann, Arvid O. I.
;
Dolan, Rebecca
- In:
International journal of bank marketing
40
(
2022
)
6
,
pp. 1299-1336
Persistent link: https://www.econbiz.de/10013397791
Saved in:
40
On modeling contagion in the formation of operational risk loss
Gao, Xiang
;
Wang, Zhan
- In:
The journal of operational risk
16
(
2021
)
2
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012630884
Saved in:
41
Risk governance, market competition and operational risk disclosure quality : a study of the ASEAN-5 banking sector
Karyani, Etikah
;
Kolade, Oluwaseun
;
Dewo, Setio Anggoro
- In:
The journal of operational risk
16
(
2021
)
2
,
pp. 61-86
Persistent link: https://www.econbiz.de/10012630895
Saved in:
42
The role of management accounting practices in operational risk management : the case of Palestinian commercial banks
Muhtaseb, Hind
;
Eleyan, Derar
- In:
The journal of operational risk
16
(
2021
)
4
,
pp. 45-63
Persistent link: https://www.econbiz.de/10013177465
Saved in:
43
Fighting Covid-19 in countries and operational risk in banks : similarities in risk management processes
Kaiser, Thomas
- In:
The journal of operational risk
16
(
2021
)
4
,
pp. 65-71
Persistent link: https://www.econbiz.de/10013177492
Saved in:
44
Key impact deep dive (KIDD)
Umande, Philip
- In:
The journal of operational risk
16
(
2021
)
3
,
pp. 73-88
Persistent link: https://www.econbiz.de/10013534173
Saved in:
45
Evaluating cyclic risk propagation through an organization
Gallengher, Mark S.
;
Fenn, Daniel S.
;
Hall, Shane N.
- In:
The journal of operational risk
15
(
2020
)
3
,
pp. 23-41
Persistent link: https://www.econbiz.de/10012497131
Saved in:
46
Ten laws of operational risk
Grimwade, Michael
- In:
The journal of operational risk
15
(
2020
)
3
,
pp. 43-95
Persistent link: https://www.econbiz.de/10012497133
Saved in:
47
Quantification of regulatory capital for management of operational risk in banks : study from an emerging market economy
Kumar, K. Naveen
;
Chatterjee, Prosun
- In:
The journal of operational risk
15
(
2020
)
3
,
pp. 97-121
Persistent link: https://www.econbiz.de/10012497147
Saved in:
48
Risk capital reserve and measurement precision in modeling heavy-tailed single operational losses
Mo, Jianming
;
Gao, Xiang
- In:
The journal of operational risk
15
(
2020
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10013177332
Saved in:
49
Difference between the determinants of operational risk reporting in Islamic and conventional banks : evidence from Saudi Arabia
Hemrit, Wael
- In:
The journal of operational risk
15
(
2020
)
1
,
pp. 48-86
Persistent link: https://www.econbiz.de/10013177347
Saved in:
50
An emergent taxonomy for operational risk : capturing the wisdom of crowds
Carrivick, Luke
;
Bishop, Steve
;
Ivell, Tom
;
Wong, Valerie
; …
- In:
The journal of operational risk
15
(
2020
)
2
,
pp. 1-26
Persistent link: https://www.econbiz.de/10013177357
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