//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Oswald, Andrew J."
~person:"Prentice, Catherine"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Glücksspiel"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Gambling
25
Glücksspiel
25
Dienstleistungsqualität
17
Service quality
17
Beziehungsmarketing
13
Customer satisfaction
13
Kundenzufriedenheit
13
Relationship marketing
13
Consumer behaviour
11
Konsumentenverhalten
11
Southeast Asia
6
Südostasien
6
Casinos
5
Macau
5
Customer loyalty
4
Intelligence
4
Intelligenz
4
Casino
3
Customer retention
3
Kundenbindung
3
Alcohol consumption
2
Alkoholkonsum
2
Arbeitskräfte
2
Australia
2
Australien
2
Casino service quality
2
Firm performance
2
Großbritannien
2
Impulsive gambling
2
Macau casinos
2
Marketing
2
Membership
2
Personality psychology
2
Persönlichkeitspsychologie
2
Rauchen
2
Smoking
2
Tourism industry
2
Tourismuswirtschaft
2
United Kingdom
2
Unternehmenserfolg
2
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
24
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
25
Working Paper
8
Arbeitspapier
6
Graue Literatur
6
Non-commercial literature
6
Collection of articles of several authors
1
Sammelwerk
1
more ...
less ...
Language
All
English
25
Author
All
Oswald, Andrew J.
Prentice, Catherine
Paul, Rodney J.
35
Weinbach, Andrew P.
32
Humphreys, Brad R.
28
Peel, David
28
Forrest, David
23
Walker, Douglas M.
21
Wong, IpKin Anthony
19
Vaughan Williams, Leighton
17
Johnson, Johnnie E. V.
16
Kochman, Ladd Michael
16
Garrett, Thomas Andrew
15
Law, David
14
Lucas, Anthony F.
14
Nichols, Mark W.
13
Paton, David
12
Schnytzer, Adi
12
Franck, Egon
11
Gandar, John M.
11
Brown, Alasdair
10
Cain, Michael
10
Simmons, Robert
10
Soebbing, Brian P.
10
Gu, Xinhua
9
Jackson, John D.
9
Krieger, Kevin
9
Suh, Eunju
9
Bruce, Alistair
8
Dare, William H.
8
Farrell, Lisa
8
Flepp, Raphael
8
Goodwin, Randall
8
Gulley, Orrin David
8
Lee, Choong-Ki
8
Lee, Seoki
8
Matheson, Victor A.
8
Siegel, Donald S.
8
Singh, Ashok K.
8
Sung, Ming-chien
8
Tsai, Henry
8
more ...
less ...
Published in...
All
Journal of business research : JBR
6
International journal of hospitality management
4
Journal of retailing and consumer services
4
International journal of contemporary hospitality management
2
Psychology & marketing
2
Services marketing quarterly
2
Journal of health economics
1
Journal of hospitality marketing & management
1
Journal of vacation marketing
1
Journal of vacation marketing : an international journal
1
Tourism and hospitality research : the surrey quarterly review
1
more ...
less ...
Source
All
ECONIS (ZBW)
25
Showing
1
-
25
of
25
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
2
The influence of gaming and non-gaming experience on customers' response to the casino
Prentice, Catherine
;
Ji, Chunli
;
Li, Kefang
- In:
Journal of vacation marketing
28
(
2022
)
4
,
pp. 455-468
Persistent link: https://www.econbiz.de/10013387788
Saved in:
3
Linking transaction-specific satisfaction and customer loyalty : the case of casino resorts
Ji, Chunli
;
Prentice, Catherine
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012431580
Saved in:
4
From gambling exposure to adaptation : implications for casino sustainability
Prentice, Catherine
;
Zeng, Zhong Lu
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 31-36
Persistent link: https://www.econbiz.de/10011808472
Saved in:
5
Linking internal service quality and casino dealer performance
Prentice, Catherine
- In:
Journal of hospitality marketing & management
27
(
2018
)
6
,
pp. 733-753
Persistent link: https://www.econbiz.de/10011920095
Saved in:
6
Uncovering the service profit chain in the casino industry
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lam, Desmond
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2826-2846
Persistent link: https://www.econbiz.de/10011799915
Saved in:
7
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
8
Leveraging employee emotional intelligence in casino profitability
Prentice, Catherine
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 127-134
Persistent link: https://www.econbiz.de/10011598711
Saved in:
9
Special issue on problem gambling, drinking, and smoking
Prentice, Catherine
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011373086
Saved in:
10
Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
Saved in:
11
Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
Saved in:
12
Multiple Ps′ effects on gambling, drinking and smoking : advancing theory and evidence
Prentice, Catherine
;
Cotte, June
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2045-2048
Persistent link: https://www.econbiz.de/10011373175
Saved in:
13
Revisiting problem gamblers' harsh gaze on casino services : applying complexity theory to identify exceptional customers
Woodside, Arch G.
;
Prentice, Catherine
;
Larsen, Anders
- In:
Psychology & marketing
32
(
2015
)
1
,
pp. 65-77
Persistent link: https://www.econbiz.de/10011287634
Saved in:
14
Who stays, who walks, and why in high-intensity service contexts
Prentice, Catherine
- In:
Journal of business research : JBR
67
(
2014
)
4
,
pp. 608-614
Persistent link: https://www.econbiz.de/10010363447
Saved in:
15
A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
16
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter?
Dong, Shi Yong
;
Prentice, Catherine
;
He, Wei
- In:
International journal of hospitality management
40
(
2014
),
pp. 81-91
Persistent link: https://www.econbiz.de/10010388587
Saved in:
17
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
Saved in:
18
Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts : a hierarchical approach
Prentice, Catherine
;
King, Brian
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1637-1643
Persistent link: https://www.econbiz.de/10009757003
Saved in:
19
Problem gamblers' harsh gaze on casino services
Prentice, Catherine
;
Woodside, Arch G.
- In:
Psychology & marketing
30
(
2013
)
12
,
pp. 1108-1123
Persistent link: https://www.econbiz.de/10010232490
Saved in:
20
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
21
Service quality perceptions and customer loyalty in casinos
Prentice, Catherine
- In:
International journal of contemporary hospitality management
25
(
2013
)
1
,
pp. 49-64
Persistent link: https://www.econbiz.de/10009722507
Saved in:
22
Casino service quality, tiered customer segments, and casino player retention
Prentice, Catherine
;
King, Brian
;
Ohtsuka, Keis
- In:
Services marketing quarterly
33
(
2012
)
4
,
pp. 277-291
Persistent link: https://www.econbiz.de/10009671256
Saved in:
23
The influence of emotional intelligence on the service performance of casino frontline employee
Prentice, Catherine
;
King, Brian
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
1
,
pp. 49-66
Persistent link: https://www.econbiz.de/10008839696
Saved in:
24
Relationship marketing in the casino industry
Prentice, Catherine
;
King, Brian
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
1
,
pp. 51-63
Persistent link: https://www.econbiz.de/10008840753
Saved in:
25
Money and mental wellbeing : a longitudinal study of medium-sized lottery wins
Gardner, Jonathan
;
Oswald, Andrew J.
- In:
Journal of health economics
26
(
2007
)
1
,
pp. 49-60
Persistent link: https://www.econbiz.de/10003407926
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->