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International journal of hospitality management
66
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19
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14
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Interfaces : the INFORMS journal on the practice of operations research
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International journal of revenue management : IJRM
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ECONIS (ZBW)
354
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201
Does an optimal firm size exist for publicly traded US hotels?
Park, Kwangsoo
;
Lee, Seoki
- In:
Tourism economics : the business and finance of tourism …
17
(
2011
)
2
,
pp. 359-372
Persistent link: https://www.econbiz.de/10008992097
Saved in:
202
Is there any gender effect on the relationship between service quality and word-of-mouth?
Sun, Lucia Bongran
;
Qu, Hailin
- In:
Journal of travel and tourism marketing
28
(
2011
)
2
,
pp. 210-224
Persistent link: https://www.econbiz.de/10009008246
Saved in:
203
The response surface process for optimal allocation of media budgets
Malthouse, Edward C.
;
Schultz, Don E.
- In:
Breaking new ground in theory and practice
,
(pp. 395-406)
.
2011
Persistent link: https://www.econbiz.de/10009380997
Saved in:
204
Determinants of hotel room price : an exploration of travelers' hierarchy of accommodation needs
Zhang, Ziqiong
;
Ye, Qiang
;
Law, Rob
- In:
International journal of contemporary hospitality management
23
(
2011
)
7
,
pp. 972-981
Persistent link: https://www.econbiz.de/10009383519
Saved in:
205
Creating competitive markets for small businesses with new media and e-business strategy
Kung, Mabel T.
;
Zhang, Yi
- In:
International journal of e-business research : an …
7
(
2011
)
4
,
pp. 31-49
Persistent link: https://www.econbiz.de/10009405740
Saved in:
206
Do you really know who your customers are? : a study of US retail hotel demand
Lee, Seonah
;
Garrow, Laurie A.
;
Higbie, Jon A.
; …
- In:
Journal of revenue and pricing management
10
(
2011
)
1
,
pp. 73-86
Persistent link: https://www.econbiz.de/10008939579
Saved in:
207
Revenue management performance drivers : an exploratory analysis within the hotel industry
Queenan, Carrie C.
;
Ferguson, Mark
;
Stratman, Jeff K.
- In:
Journal of revenue and pricing management
10
(
2011
)
2
,
pp. 172-188
Persistent link: https://www.econbiz.de/10008986661
Saved in:
208
Consumers’ responses to ambivalent online hotel reviews : the role of perceived source credibility and pre-decisional disposition
Xie, Hui
;
Miao, Li
;
Kuo, Pei-jou
;
Lee, Bo-youn
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 178-183
Persistent link: https://www.econbiz.de/10008821958
Saved in:
209
The search for the best deal : how hotel cancellation policies affect the search and booking decisions of deal-seeking customers
Chen, Chih-chien
;
Schwartz, Zvi
;
Vargas, Patrick
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 129-135
Persistent link: https://www.econbiz.de/10008821977
Saved in:
210
Market structure and demand-side substitutability of chained urban hotel segments
Graf, Nicolas S.
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 82-90
Persistent link: https://www.econbiz.de/10008821984
Saved in:
211
Employee satisfaction with schedule flexibility : psychological antecedents and consequences within the workplace
Lee, Gyumin
;
Magnini, Vincent P.
;
Kim, Peter Beomcheol
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 22-30
Persistent link: https://www.econbiz.de/10008821995
Saved in:
212
Does the market care about RevPAR? : a case study of five large US lodging chains
Chen, Jianan
;
Koh, Yoon
;
Lee, Seoki
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
2
,
pp. 258-273
Persistent link: https://www.econbiz.de/10009127638
Saved in:
213
Social exchanges as motivators of hotel employees’ organizational citizenship behavior : the proposition and application of a new three-dimensional framework
Ma, Emily
;
Qu, Hailin
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 680-688
Persistent link: https://www.econbiz.de/10009130539
Saved in:
214
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
215
Do brands matter? : a comparison of branded and independent hotels’ performance during a full economic cycle
O’Neill, John W.
;
Carlbäck, Mats
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 515-521
Persistent link: https://www.econbiz.de/10009130589
Saved in:
216
The effects of ethical leadership on manager job satisfaction, commitment, behavioral outcomes, and firm performance
Kim, Woo Gon
;
Brymer, Robert A.
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 1020-1026
Persistent link: https://www.econbiz.de/10009242037
Saved in:
217
Cognitive, affective, conative, and action loyalty : testing the impact of inertia
Han, Heesup
;
Kim, Yunhi
;
Kim, Eui-keun
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 1008-1019
Persistent link: https://www.econbiz.de/10009242045
Saved in:
218
Hotel overbooking : the effect of overcompensation on customers’ reactions to denied service
Noone, Breffni M.
;
Lee, Chung Hun
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
3
,
pp. 334-357
Persistent link: https://www.econbiz.de/10009272014
Saved in:
219
The influence of reward program membership and commitment on hotel loyalty
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
3
,
pp. 279-307
Persistent link: https://www.econbiz.de/10009272016
Saved in:
220
Franchise partner selection : perspectives of franchisors and franchisees
Brookes, Maureen
;
Altinay, Levent
- In:
The journal of services marketing
25
(
2011
)
5
,
pp. 336-348
Persistent link: https://www.econbiz.de/10009272252
Saved in:
221
Hospitality industry revenue management performance modelling : uncovering issues associated with inconsistencies in price parity across multiple distribution channels in the US ho...
Maier, Thomas A.
- In:
International journal of revenue management : IJRM
5
(
2011
)
4
,
pp. 290-307
Persistent link: https://www.econbiz.de/10009409492
Saved in:
222
The role of expected outcomes in the formation of behavioral intentions in the green-hotel industry
Lee, Misung
;
Han, Heesup
;
Willson, Greg
- In:
Journal of travel and tourism marketing
28
(
2011
)
7/8
,
pp. 840-855
Persistent link: https://www.econbiz.de/10009411225
Saved in:
223
Do institutional investors favor firms with greater brand equity? : an empirical investigation of investments in US lodging firms
Oak, Seonghee
;
Dalbor, Michael C.
- In:
International journal of contemporary hospitality management
22
(
2010
)
1
,
pp. 24-40
Persistent link: https://www.econbiz.de/10003943225
Saved in:
224
The peculiar impact of higher room rates on customers' propensity to book
Schwartz, Zvi
;
Chen, Chihchien
- In:
International journal of contemporary hospitality management
22
(
2010
)
1
,
pp. 41-55
Persistent link: https://www.econbiz.de/10003943246
Saved in:
225
Strategic hotel development and positioning : the effects of revenue drivers on profitability
O'Neill, John
;
Mattila, Anna S.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 929-937)
.
2010
Persistent link: https://www.econbiz.de/10008667100
Saved in:
226
Looking beyond RevPAR : productivity consequences of hotel strategies
Brown, James R.
;
Dev, Chekitan S.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 912-928)
.
2010
Persistent link: https://www.econbiz.de/10008667101
Saved in:
227
Hotel industry averages : an inaccurate tool for measuring performance
Enz, Cathy A.
;
Canina, Linda
;
Walsh, Kate
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 888-900)
.
2010
Persistent link: https://www.econbiz.de/10008667102
Saved in:
228
Assessing the historical performance of hospitality stocks
Weinbaum, David
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 873-887)
.
2010
Persistent link: https://www.econbiz.de/10008667103
Saved in:
229
The performance of lodging properties in an investment portfolio
Quan, Daniel C.
;
Li, Jie
;
Sehgal, Ankur
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 862-872)
.
2010
Persistent link: https://www.econbiz.de/10008667104
Saved in:
230
Hilton Hotels : a comprehensive approach to delivering value for all stakeholders
Huckestein, Dieter
;
Duboff, Robert
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 834-851)
.
2010
Persistent link: https://www.econbiz.de/10008667105
Saved in:
231
Leading change with the 5-P model : "complexing" the Swan and Dolphin hotels at Walt Disney World
Ford, Robert C.
;
Heisler, William
;
McCreary, William
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 800-816)
.
2010
Persistent link: https://www.econbiz.de/10008667107
Saved in:
232
Cuba at the crossroads : the role of the US hospitality industry in Cuban tourism initiatives
Khrushchev, Sergei
;
Henthorne, Tony L.
;
LaTour, Michael S.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 754-765)
.
2010
Persistent link: https://www.econbiz.de/10008667110
Saved in:
233
Acquisitions in the lodging industry : good news for buyers and sellers
Canina, Linda
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 635-645)
.
2010
Persistent link: https://www.econbiz.de/10008667115
Saved in:
234
Leveraging mergers and acquisitions in the hospitality industry
Harrison, Jeffrey S.
;
Liu, Zhaoping
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 594-606)
.
2010
Persistent link: https://www.econbiz.de/10008667118
Saved in:
235
Spa revenue management
Kimes, Sheryl E.
;
Singh, Sonee
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 554-567)
.
2010
Persistent link: https://www.econbiz.de/10008667120
Saved in:
236
Revenue management's renaissance : a rebirth of the art and science of profitable revenue generation
Cross, Robert G.
;
Higbie, Jon A.
;
Cross, David Q. Dax
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 514-540)
.
2010
Persistent link: https://www.econbiz.de/10008667122
Saved in:
237
Strategic pricing through revenue management
Kimes, Sheryl E.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 502-513)
.
2010
Persistent link: https://www.econbiz.de/10008667123
Saved in:
238
Best practices in human resources
Enz, Cathy A.
;
Siguaw, Judy A.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 473-492)
.
2010
Persistent link: https://www.econbiz.de/10008667124
Saved in:
239
Recognizing the emotional element in service excellence
Johanson, Misty M.
;
Woods, Robert H.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 362-369)
.
2010
Persistent link: https://www.econbiz.de/10008667130
Saved in:
240
Are your satisfied customers loyal?
Skogland, Iselin
;
Siguaw, Judy A.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 331-345)
.
2010
Persistent link: https://www.econbiz.de/10008667132
Saved in:
241
Room rate parity analysis across different hotel distribution channels in the US
Demirciftci, Tevfik
;
Cobanoglu, Cihan
;
Beldona, Srikanth
; …
- In:
Journal of hospitality marketing & management
19
(
2010
)
4
,
pp. 295-308
Persistent link: https://www.econbiz.de/10003978716
Saved in:
242
Examining the application of six sigma in the service exchange
Noone, Breffni M.
;
Namasivayam, Karthik
;
Tomlinson, …
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 273-293
Persistent link: https://www.econbiz.de/10003980800
Saved in:
243
Individual employment characteristics of hotel employees that play a role in employee satisfaction and work retention
Lee, Chang
;
Way, Kelly
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 344-353
Persistent link: https://www.econbiz.de/10003982921
Saved in:
244
Vertical inequity in the tax assessment of lodging properties
Allen, Marcus T.
;
Dare, William H.
;
Riegel, Carl
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 363-367
Persistent link: https://www.econbiz.de/10003983044
Saved in:
245
Dividend behavior of lodging firms : Heckman's two-step approach
Kim, Jinhoo
;
Jang, Soocheong
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 413-420
Persistent link: https://www.econbiz.de/10003983140
Saved in:
246
When does an employee not help coworkers? : the effect of leader-member exchange on employee envy and organizational citizenship behavior
Kim, Soo
;
O'Neill, John
;
Cho, Hyun-min
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 530-537
Persistent link: https://www.econbiz.de/10003983182
Saved in:
247
Establishing a diversity program is not enough : exploring the determinants of diversity climate
Herdman, Andrew O.
;
McMillan-Capehart, Amy
- In:
Journal of business and psychology
25
(
2010
)
1
,
pp. 39-53
Persistent link: https://www.econbiz.de/10003955766
Saved in:
248
International franchising at Best Western
Alon, Ilan
;
Cliquet, Gérard
;
Mitchell, Matthew C.
; …
- In:
Franchising globally : innovation, learning and imitation
,
(pp. 193-210)
.
2010
Persistent link: https://www.econbiz.de/10003956603
Saved in:
249
Business and public policy : responses to environmental and social protection processes
Rivera Cayupi, Jorge
-
2010
Persistent link: https://www.econbiz.de/10003957382
Saved in:
250
Can we see the intangibles? : valuation of intangible assets for publicly traded hotel firms in the USA
Hua, Nan
;
Upneja, Arun
- In:
International journal of revenue management : IJRM
4
(
2010
)
3/4
,
pp. 306-326
Persistent link: https://www.econbiz.de/10008746360
Saved in:
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