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~isPartOf:"International journal of hospitality management"
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International journal of hospitality management
International journal of selection and assessment
35
Discussion paper series / IZA
28
Working paper / National Bureau of Economic Research, Inc.
20
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
18
Leadership & organization development journal
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NBER working paper series
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IZA Discussion Paper
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International journal of organizational analysis
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SpringerLink / Bücher
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Cross cultural management : an international journal
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International business and economics research journal
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International journal of Indian culture and business management
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International journal of project management : the journal of The International Project Management Association
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Journal of behavioral decision making
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Springer eBook Collection
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Administrative Sciences : open access journal
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International journal of contemporary hospitality management
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Journal of business and psychology
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Journal of business ethics : JOBE
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Journal of managerial psychology
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Journal of vocational behavior
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Management research review
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Vision : the journal of business perspective
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Journal of career development
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Pakistan journal of commerce and social sciences
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Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
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South Asian journal of management : SAJM
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The international journal of human resource management
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Employee relations
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Human resource management review
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International journal of services and operations management
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ECONIS (ZBW)
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1
Coopetition strategies for competitive intelligence practices-evidence from full-service hotels
Köseoglu, Mehmet Ali
;
Yick, Melissa Yan Yee
;
Okumus, Fevzi
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013327963
Saved in:
2
Customer value co-creation and employee silence : emotional intelligence as explanatory mechanism
Boadi, Evans Asante
;
He, Zheng
;
Boadi, Eric Kofi
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012388560
Saved in:
3
Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min
;
Mohammad, Abuelkassem A. A.
;
Kim, Woo Gon
- In:
International journal of hospitality management
82
(
2019
),
pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
Saved in:
4
Evil customers, an angel boss and coopetitive coworkers : burnout of frontline employees
Yang, Fiona X.
;
Lau, Virginia Meng-Chan
- In:
International journal of hospitality management
83
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012121888
Saved in:
5
How do hotels operationalize their competitive intelligence efforts into their management processes? : proposing a holistic model
Köseoglu, Mehmet Ali
;
Chan, Eric S. W.
;
Okumus, Fevzi
; …
- In:
International journal of hospitality management
83
(
2019
),
pp. 283-292
Persistent link: https://www.econbiz.de/10012122099
Saved in:
6
Emotional intelligence, emotional labor, perceived organizational support, and job satisfaction : a moderated mediation model
Wen, Ji
;
Huang, Songshan
;
Hou, Pingping
- In:
International journal of hospitality management
81
(
2019
),
pp. 120-130
Persistent link: https://www.econbiz.de/10012128327
Saved in:
7
Emotional intelligence and creative performance : looking through the lens of environmental uncertainty and cultural intelligence
Darvishmotevali, Mahlagha
;
Altinay, Levent
;
De Vita, Glauco
- In:
International journal of hospitality management
73
(
2018
),
pp. 44-54
Persistent link: https://www.econbiz.de/10011886678
Saved in:
8
Competitive intelligence practices in hotels
Köseoglu, Mehmet Ali
;
Ross, Gary
;
Okumus, Fevzi
- In:
International journal of hospitality management
53
(
2016
),
pp. 161-172
Persistent link: https://www.econbiz.de/10011443104
Saved in:
9
Moderating role of hotel employees' gender and job position on the relationship between emotional intelligence and emotional labor
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
43
(
2014
),
pp. 47-52
Persistent link: https://www.econbiz.de/10010427934
Saved in:
10
Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon
;
Ok, Chihyung Michael
- In:
International journal of hospitality management
36
(
2014
),
pp. 176-187
Persistent link: https://www.econbiz.de/10010239296
Saved in:
11
Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine
;
Chen, Po-ju
;
King, Brian
- In:
International journal of hospitality management
35
(
2013
),
pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
Saved in:
12
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
13
The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 369-378
Persistent link: https://www.econbiz.de/10009503310
Saved in:
14
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
15
Hospitality service employees’ coping styles : the role of emotional intelligence, two basic personality traits, and socio-demographic factors
Kim, Hyun Jeong
;
Agrusa, Jerome
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 588-598
Persistent link: https://www.econbiz.de/10009130572
Saved in:
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