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Hospital
192
Krankenhaus
192
Hospitality industry
75
Gastgewerbe
74
Hospitality
55
Dienstleistungsqualität
54
Service quality
54
Coronavirus
27
Customer satisfaction
27
Kundenzufriedenheit
27
Arbeitszufriedenheit
26
Consumer behaviour
26
Job satisfaction
26
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26
Hotel industry
25
Hotellerie
25
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18
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18
Work behaviour
18
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16
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Krankenhauskosten
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Wirkungsanalyse
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Krankenhausfinanzierung
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Beziehungsmarketing
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Leadership style
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Organizational behaviour
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Verhalten in Organisationen
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192
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Pizam, Abraham
7
Köseoglu, Mehmet Ali
6
Okumus, Fevzi
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Chen, Ming-Hsiang
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Kirillova, Ksenia
4
Altinay, Levent
3
Arici, Hasan Evrim
3
Busser, James A.
3
Chadee, Doren
3
Guchait, Priyanko
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Heo, Cindy Yoonjoung
3
Miao, Li
3
Ren, Shuang
3
Shum, Cass
3
So, Kevin Kam Fung
3
Wang, Xingyu
3
Alrawadieh, Zaid
2
Ariza-Montes, Antonio
2
Arjona-Fuentes, Juan M.
2
Ayoun, Baker
2
Bosselman, Robert H.
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Etemad-Sajadi, Reza
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King, Ceridwyn
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Law, Chun Hung Roberts
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Lehto, Xinran Y.
2
Li, Mimi
2
Lin, Chien-Pang
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International journal of hospitality management
Health care management review : HCM review
236
NBER working paper series
210
Health care management science
202
Working paper / National Bureau of Economic Research, Inc.
178
NBER Working Paper
175
Journal of health organization and management
169
Journal of health economics
168
Health economics
123
European journal of operational research : EJOR
118
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
SpringerLink / Bücher
96
The European journal of health economics : HEPAC ; health economics in prevention and care
90
International journal of contemporary hospitality management
82
Inquiry : a journal of health care organization, provision and financing
68
Management science : journal of the Institute for Operations Research and the Management Sciences
68
Discussion paper series / IZA
66
Health affairs : at the intersection of health, health care, and policy
63
Applied economics
58
Health economics review
58
Health care management science : a new journal serving the international health care management community
55
Socio-economic planning sciences : the international journal of public sector decision-making
51
Health marketing quarterly
49
Manufacturing & service operations management : M & SOM
49
Tourism management : research, policies, practice
43
International journal of production research
42
Journal of hospitality marketing & management
40
Quality management journal : QMJ
40
IZA Discussion Paper
39
Omega : the international journal of management science
39
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
Production and operations management : the flagship research journal of the Production and Operations Management Society
35
The European journal of health economics
35
Europäische Hochschulschriften / 5
34
International journal of pharmaceutical and healthcare marketing : IJPHM
34
Journal of business research : JBR
34
Production and operations management : an international journal of the Production and Operations Management Society
34
Computers & operations research : and their applications to problems of world concern ; an international journal
33
International journal of production economics
33
Management der Notaufnahme : Patientenorientierung und optimale Ressourcennutzung als strategischer Erfolgsfaktor
33
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1
Spotlight on fraud risk in hospitality a systematic literature review
Kassem, Rasha
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014457802
Saved in:
2
Digitalization strategy adoption : the roles of key stakeholders, big data organizational culture, and leader commitment
Nguyen, Ninh
;
Dang-Van, Thac
;
Vo-Thanh, Tan
;
Hai-Ninh Do
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457835
Saved in:
3
Resilience of the hospitality industry during crises : a comparison between the 2008 financial crisis and COVID-19
Lee, Seoki
;
Song, Hyoung Ju
;
Yoon, Hyejin
;
Kim, Chang Sik
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457801
Saved in:
4
To share or not to share? : a double-edge effect of narcissism on knowledge sharing in hospitality
Wang, Zhaochen
;
Yang, Sainan
;
Li, Xin
;
Liu, Pei
;
Liu, Nan
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457832
Saved in:
5
Work calling and abusive supervision : boon or bane in hospitality organization?
Ghosh, Koustab
;
Sharma, Dheeraj P.
;
Malik, Lubna Rashid
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457838
Saved in:
6
Toward understanding healthcare hospitality and the antecedents and outcomes of patient-guest hospital-hotel choice decisions : a scoping review
Majeed, Salman
;
Kim, Woo Gon
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014334425
Saved in:
7
Sentimental analysis of Facebook reviews : does hospitality matter in senior living?
Zhong, YunYing
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014334428
Saved in:
8
The relationship between hospitality and trust among stakeholders : a study in veterinary clinics and hospitals
Rocha, Renata Tesser
;
Barakat, Simone Ruchdi
;
Alves, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014334433
Saved in:
9
Evaluating impacts of the physical servicescape on satisfaction in cancer care waiting experiences
Lugosi, Peter
;
O'Brien, Colette
;
Olya, Hossein
;
Pink, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014334444
Saved in:
10
Measuring patient experience in healthcare
Godovykh, Maksim
;
Pizam, Abraham
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-4
Persistent link: https://www.econbiz.de/10014334448
Saved in:
11
Promising European research results to improve hospitality in healthcare by eHealth
Zsarnoczky-Dulhazi, Fanny
;
Zsarnoczky, Martin
;
Kopper, Bence
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-5
Persistent link: https://www.econbiz.de/10014334467
Saved in:
12
Toward hospitable healthcare
Yesawich, Peter C.
;
Shoemaker, Stowe
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014334483
Saved in:
13
Hospitality to healthcare : patient experience academy, a successful alliance between the ChristianaCare Health System and the University of Delaware
Poorani, Ali A.
;
Fried Kline, Sheryl
;
DeMicco, Frederick J.
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014334758
Saved in:
14
The contribution of hospitality services to person-centred care : a study of the palliative care service ecosystem
Hunter-Jones, Philippa
;
Sudbury-Riley, Lynn
;
Al-Abdin, Ahmed
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014334759
Saved in:
15
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
Saved in:
16
Reprint of: A healing touch : understanding the "culture of hospitality" in chiropractic clinics
Yang, Michelle I. C.
;
Kirillova, Ksenia
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014334769
Saved in:
17
Interactive voice response systems : the double-edged sword of AI and the culture of hospitality in healthcare
Hacikara, Ahmet
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-2
Persistent link: https://www.econbiz.de/10014334771
Saved in:
18
Reprint of: Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334776
Saved in:
19
Special issue: Hospitality in healthcare
Pizam, Abraham
(
ed.
)
-
2023
Persistent link: https://www.econbiz.de/10014336554
Saved in:
20
Does pro-customer behavior always do the trick? : an investigation of pro-customer deviance
Ma, Xiuli
;
Xu, Xiaowei
;
Hu, JiaJing
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439937
Saved in:
21
Capital investments and firm characteristics : the moderating role of economic policy uncertainty in the hospitality sector
Soni, Tarun Kumar
;
Singh, Amrinder
;
Kaushal, Vikrant
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014439948
Saved in:
22
Building middle-range theories using case studies in hospitality management
Khan, Mahmood A.
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440021
Saved in:
23
What’s in it for them? : the role of social curiosity and social needs in motivating and retaining hospitality employees
Guo, Yejia
;
Ayoun, Baker
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014487580
Saved in:
24
Luxury hospitality : a systematic literature review and research agenda
Jain, Varsha
;
Wirtz, Jochen
;
Salunke, Parth
;
Nunkoo, Robin
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014487584
Saved in:
25
The negative effect of service robots' affective human-likeness on consumer satisfaction in frontline service encounters
Li, You
;
Liang, Zhehao
;
Wang, Yawei
;
Chang, Yaping
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014487592
Saved in:
26
Working with service robots? : a systematic literature review of hospitality employees' perspectives
Xu, Jingjing
;
Hsiao, Aaron
;
Reid, Sacha
;
Ma, Emily Jintao
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325611
Saved in:
27
Unpicking the mechanism underlying hospitality workers' intention to join a union and intention to quit a job : evidence from the UK
Zientara, Piotr
;
Adamska-Mieruszewska, Joanna
;
Ba̧k, Monika
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482220
Saved in:
28
Does bullying reduce occupational commitment in hospitality employees? : mixed empirical evidence from resource conservation theory and embodied cognition perspectives
Xiang, Keheng
;
Liu, Jie
;
Qiao, Guanghui
;
Gao, Fan
; …
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013482264
Saved in:
29
Managing hospitality employee cyberloafing : the role of empowering leadership
Peng, Jian
;
Nie, Qi
;
Chen, Xiao
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482906
Saved in:
30
Servant leadership, ideology-based culture and job outcomes : a multi-level investigation among hospitality workers
Fatima, Seerat
;
Abbas, Muhammad
;
Hassan, Muhammad Mubbashar
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014282497
Saved in:
31
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
32
Business strategies and financial reporting complexity in hospitality firms
Poretti, Cédric
;
Jérôme, Tiphaine
;
Heo, Cindy Yoonjoung
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310663
Saved in:
33
A healing touch : understanding the "culture of hospitality" in chiropractic clinics
Yang, I-Chieh Michelle
;
Kirillova, Ksenia
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014310685
Saved in:
34
Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014311439
Saved in:
35
Exploring hospitality workers' career choices in the wake of COVID-19 : insights from a phenomenological inquiry
Liu, Bingjie
;
Huang, Wei-jue
;
Bao, Huilin
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014311445
Saved in:
36
Taking a stand : understanding the use of socially controversial CSR in hospitality recruitment
Guzzo, Renata Fernandes
;
Cobos, Liza
;
Vargas, Diana
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014311446
Saved in:
37
Disentangling the dynamics of service failure and service recovery in peer-to-peer accommodations : a triadic perspective
Kim, Hyunsu
;
So, Kevin Kam Fung
;
Mihalik, Brian J.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266162
Saved in:
38
Impact of COVID-19 on the connectedness across global hospitality stocks
Hadi, Dlawar Mahdi
;
Naeem, Muhammad Abubakr
;
Sitara Karim
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013255952
Saved in:
39
Do contagion cues shape customers' willingness to adopt hospitality service robots?
Kang, Qi
;
Zhou, Lingxu
;
Liu, Jingyu
;
Ran, Yaxuan
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255956
Saved in:
40
Lean management in hotels : where we are and where we might go
Perdomo-Verdecia, Vladimir
;
Sacristán-Díaz, Macarena
; …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013255969
Saved in:
41
Immigrant hospitality workers : familism, acculturation experiences, and perception of workplace
Lefrid, Mohammed
;
Torres, Edwin N.
;
Okumus, Fevzi
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209277
Saved in:
42
Hospitality employees' affective experience of shame, self-efficacy beliefs and job behaviors : the alleviating role of error tolerance
Wang, Xingyu
;
Guchait, Priyanko
;
Do The Khoa
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185213
Saved in:
43
The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li
;
So, Kevin Kam Fung
;
Im, Jinyoung
;
Jiang, Ting
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
Saved in:
44
Impact of service quality and environmental practices on hotel companies : an empirical approach
Perramon, Jordi
;
Oliveras-Villanueva, Marc
;
Llach, Josep
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227108
Saved in:
45
Hospitality beyond the commercial domain : a triadic conceptualisation of hospitality in tourism from a host-guest encounter perspective
Munasinghe, Sarath
;
Hemmington, Nigel
;
Schänzel, Heike
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014227644
Saved in:
46
Can group diversity translate adhocracy culture into service innovative behavior among hospitality employees? : a multilevel study
Yang, Mingjun
;
Luu Trong Tuan
;
Qian, David
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227714
Saved in:
47
Redoing gender : how women in the hospitality industry challenge Chinese hegemonic gender discourse
Liu, Weiwei
;
Li, Mimi
;
Liu, Tingting
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227729
Saved in:
48
Employees' perception of robots and robot-induced unemployment in hospitality industry under COVID-19 pandemic
Parvez, M. Omar
;
Öztüren, Ali
;
Cobanoglu, Cihan
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227749
Saved in:
49
How could hospitality employees survive? : the individual costs, career decisions and autonomy support of furlough strategies in a crisis
Zheng, Chen
;
Wu, Jialin Snow
;
Zhao, Xinyuan
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013383263
Saved in:
50
Organizational trust in times of COVID-19 : hospitality employees' affective responses to managers' communication
Guzzo, Renata F.
;
Wang, Xingyu
;
Madera, Juan M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012435921
Saved in:
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