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Performance measurement
37
Performance-Messung
37
Hotel industry
14
Hotellerie
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Firm performance
9
Unternehmenserfolg
9
Dienstleistungsqualität
7
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Madanoglu, Melih
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Aksu, A. Akin
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Tourism management : research, policies, practice
International journal of production research
161
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
123
Public performance & management review
110
Benchmarking : an international journal ; BIJ
101
International journal of productivity and quality management : IJPQM
90
Journal of business research : JBR
90
SpringerLink / Bücher
87
The international journal of productivity and performance management
86
Omega : the international journal of management science
78
Measuring business excellence : the journal of organizational performance management
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
European journal of operational research : EJOR
63
International journal of hospitality management
57
International journal of quality & reliability management
55
Management accounting research
55
Journal of management accounting research : JMAR
53
International journal of business excellence
50
International journal of business performance management
49
Journal of business ethics : JOBE
49
Industrial marketing management : the international journal for industrial and high-tech firms
48
International journal of services and operations management
48
The service industries journal
48
Business process management journal
47
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
47
The journal of alternative investments
46
Public management review
45
International journal of logistics systems and management
44
Journal of banking & finance
44
International public management journal
43
Total quality management & business excellence
43
International journal of project management : the journal of The International Project Management Association
41
The journal of portfolio management : JPM
40
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
39
The accounting review : a publication of the American Accounting Association
39
Cogent business & management
38
Supply chain management : an international journal
38
Advances in management accounting : a research annual
36
Journal of accounting & organizational change
35
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ECONIS (ZBW)
37
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1
Performing multi-subject interactions in hotels during crises : evidence from textual and visual data
Xiang, Keheng
;
Tong, Yixuan
;
Wu, Mao-Ying
;
Gao, Fan
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014457720
Saved in:
2
Linking team learning climate to service performance : the role of individual- and team-level adaptive behaviors in travel services
Peng, Jiamin
;
Xie, Lishan
;
Zhou, Lian
;
Huan, Tzung-cheng
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013271605
Saved in:
3
Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes
Yang, Jaewan
;
Kim, Youngsang
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648431
Saved in:
4
Evaluating green performance of the airports using hybrid BWM and VIKOR methodology
Kumar, Ashwani
;
Aswin A.
;
Gupta, Himanshu
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012137745
Saved in:
5
Entrepreneurship in tourism firms : a mixed-methods analysis of performance driver configurations
Kallmünzer, Andreas
;
Kraus, Sascha
;
Peters, Mike
; …
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 319-330
Persistent link: https://www.econbiz.de/10012128653
Saved in:
6
Airport Business Excellence Model : a holistic performance management system
Paraschi, Elen Paraskevi
;
Geōrgopoulos, Antōnēs N.
; …
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 352-372
Persistent link: https://www.econbiz.de/10011996037
Saved in:
7
Measuring hotel performance : toward more rigorous evidence in both scope and methods
Assaf, A. Georges
;
Tsionas, Efthymios G.
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 69-87
Persistent link: https://www.econbiz.de/10011903371
Saved in:
8
Assessing the performance of tourism supply chains by using the hybrid network data envelopment analysis model
Huang, Chin Wei
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 303-316
Persistent link: https://www.econbiz.de/10011775199
Saved in:
9
Performance measurement in tourism firms : a content analytical meta-approach
Sainaghi, Ruggero
;
Phillips, Paul
;
Zavarrone, Emma
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 36-56
Persistent link: https://www.econbiz.de/10011642543
Saved in:
10
Systematic effects of crime on hotel operating performance
Hua, Nan
;
Yang, Yang
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 257-269
Persistent link: https://www.econbiz.de/10011676055
Saved in:
11
Destination characteristics that drive hotel performance : a state-of-the-art global analysis
Assaf, A. George
;
Josiassen, Alexander
;
Woo, Linda
; …
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 270-279
Persistent link: https://www.econbiz.de/10011684385
Saved in:
12
Understanding sustainability behaviour : the relationship between information acquisition, proactivity and performance
Garay Tamajón, Luis Alfonso
;
Font, Xavier
; …
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 418-429
Persistent link: https://www.econbiz.de/10011684561
Saved in:
13
Is more better? : the relationship between meeting space capacity and hotel operating performance
Madanoglu, Melih
;
Ozdemir, Ozgur
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 74-81
Persistent link: https://www.econbiz.de/10011418360
Saved in:
14
Determinants of Tunisian hotel profitability : the role of managerial efficiency
Ben Aissa, Sami
;
Goaïed, Mohamed
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 478-487
Persistent link: https://www.econbiz.de/10011419266
Saved in:
15
A model that connects information technology and hotel performance
Melián-González, Santiago
;
Bulchand-Gidumal, Jacques
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 30-37
Persistent link: https://www.econbiz.de/10011439984
Saved in:
16
A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau : 3-dimensional importance-performance analysis
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 139-159
Persistent link: https://www.econbiz.de/10011496308
Saved in:
17
Importance-performance analysis in tourism : a framework for researchers
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 242-267
Persistent link: https://www.econbiz.de/10010508394
Saved in:
18
Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel
Pan, Frank C.
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 84-91
Persistent link: https://www.econbiz.de/10010485571
Saved in:
19
Performing culture at indigenous culture parks in Taiwan : using Q method to indetify the performers' subjectivities
Hunter, William Cannon
- In:
Tourism management : research, policies, practice
42
(
2014
),
pp. 294-304
Persistent link: https://www.econbiz.de/10010355120
Saved in:
20
Improving importance-performance analysis : the role of the zone of tolerance and competitor performance : the case of Taiwan's hot spring hotels
Chen, Kuan-yu
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 260-272
Persistent link: https://www.econbiz.de/10010227011
Saved in:
21
A critical evaluation of importance-performance analysis
Azzopardi, Ernest
;
Nash, Robert
- In:
Tourism management : research, policies, practice
35
(
2013
),
pp. 222-233
Persistent link: https://www.econbiz.de/10009687027
Saved in:
22
Economic performance measurement systems for event planning and investment decision making
Della Lucia, Maria
- In:
Tourism management : research, policies, practice
34
(
2013
),
pp. 91-100
Persistent link: https://www.econbiz.de/10009687069
Saved in:
23
Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives
Camisón Zornoza, César
;
Monfort-Mir, Vicente M.
- In:
Tourism management : research, policies, practice
33
(
2012
)
4
,
pp. 776-789
Persistent link: https://www.econbiz.de/10009510080
Saved in:
24
Facilitating reef tourism management through an innovative importance-performance analysis method
Coghlan, Alexandra
- In:
Tourism management : research, policies, practice
33
(
2012
)
4
,
pp. 767-775
Persistent link: https://www.econbiz.de/10009510084
Saved in:
25
A destination-branding model : an empirical analysis based on stakeholders
Garcia, Juan A.
;
Gómez, Mar
;
Molina, Arturo
- In:
Tourism management : research, policies, practice
33
(
2012
)
3
,
pp. 646-661
Persistent link: https://www.econbiz.de/10009489068
Saved in:
26
Fashioning a destination tourism future : the case of Slovenia
Dwyer, Larry M.
;
Knežević Cvelbar, Ljubica
;
Edwards, …
- In:
Tourism management : research, policies, practice
33
(
2012
)
2
,
pp. 305-316
Persistent link: https://www.econbiz.de/10009408455
Saved in:
27
Perception of visitor relationship marketing opportunities by destination marketers : an importance-performance analysis
Murdy, Samantha
;
Pike, Steven
- In:
Tourism management : research, policies, practice
33
(
2012
)
5
,
pp. 1281-1285
Persistent link: https://www.econbiz.de/10009540747
Saved in:
28
Competitive importance-performance analysis of an Australian wildlife park
Taplin, Ross H.
- In:
Tourism management : research, policies, practice
33
(
2012
)
1
,
pp. 29-37
Persistent link: https://www.econbiz.de/10009349930
Saved in:
29
Strategic orientation and performance of tourism firms : evidence from a developing country
Avci, Umut
;
Madanoglu, Melih
;
Okumus, Fevzi
- In:
Tourism management : research, policies, practice
32
(
2011
)
1
,
pp. 147-157
Persistent link: https://www.econbiz.de/10008798723
Saved in:
30
Performance of French destinations : tourism attraction perspectives
Barros, Carlos Pestana
;
Bottti, Laurent
;
Peypoch, Nicolas
; …
- In:
Tourism management : research, policies, practice
32
(
2011
)
1
,
pp. 141-146
Persistent link: https://www.econbiz.de/10008798724
Saved in:
31
The creation and use of scorecards in tourism planning : a Spanish example
Vila, Mar
;
Costa, Gerard
;
Rovira, Xari
- In:
Tourism management : research, policies, practice
31
(
2010
)
2
,
pp. 232-239
Persistent link: https://www.econbiz.de/10003930691
Saved in:
32
The economy, tourism growth and corporate performance in the Taiwanese hotel industry
Chen, Ming-hsiang
- In:
Tourism management : research, policies, practice
31
(
2010
)
5
,
pp. 665-675
Persistent link: https://www.econbiz.de/10003978708
Saved in:
33
An effective evaluation model and improvement analysis for national park websites: a case study of Taiwan
Tsai, Wen-hsien
;
Chou, Wen-chin
;
Lai, Chien-wen
- In:
Tourism management : research, policies, practice
31
(
2010
)
6
,
pp. 936-952
Persistent link: https://www.econbiz.de/10008650033
Saved in:
34
Hospitality teams : knowledge sharing and service innovation performance
Hu, Meng-Lei Monica
;
Horng, Jeou-shyan
;
Sun, Yu-Hua …
- In:
Tourism management : research, policies, practice
30
(
2009
)
1
,
pp. 41-50
Persistent link: https://www.econbiz.de/10009523949
Saved in:
35
Applying the stochastic frontier approach to measure hotel managerial efficiency in Taiwan
Chen, Ching-fu
- In:
Tourism management : research, policies, practice
28
(
2007
)
3
,
pp. 696-702
Persistent link: https://www.econbiz.de/10003449863
Saved in:
36
Efficiency evaluation of A-group travel agencies with data envelopment analysis (DEA) : a case study in the Antalya region, Turkey
Köksal, Cen Deniz
;
Aksu, A. Akin
- In:
Tourism management : research, policies, practice
28
(
2007
)
3
,
pp. 830-834
Persistent link: https://www.econbiz.de/10003450035
Saved in:
37
Using a revised importance-performance analysis approach : the case of Taiwanese hot springs tourism
Deng, Weijaw
- In:
Tourism management : research, policies, practice
28
(
2007
)
5
,
pp. 1274-1284
Persistent link: https://www.econbiz.de/10003501080
Saved in:
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