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subject:"Unternehmenserfolg"
~subject:"Service quality"
~isPartOf:"Tourism management : research, policies, practice"
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Search: subject_exact:"Performancemessung"
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Unternehmenserfolg
Service quality
Performance measurement
37
Performance-Messung
37
Hotel industry
14
Hotellerie
14
Firm performance
9
Dienstleistungsqualität
7
Tourism industry
7
Tourismuswirtschaft
7
Customer satisfaction
6
Destination management
6
Destinationsmanagement
6
Kundenzufriedenheit
6
Taiwan
6
Tourism
5
Tourismus
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Data envelopment analysis
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Data-Envelopment-Analyse
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Benchmarking
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Bibliometrics
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Bibliometrie
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Hotels
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Nature reserve
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Naturschutzgebiet
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Technical efficiency
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Technische Effizienz
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Tourism marketing
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Tourismusmarketing
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Australia
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Australien
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Corporate culture
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Flughafen
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Hitchcock, Michael
2
Lai, Ivan K. W.
2
Tsionas, Efthymios G.
2
Agbola, Frank Wogbe
1
Assaf, A. George
1
Assaf, A. Georges
1
Ben Aissa, Sami
1
Bulchand-Gidumal, Jacques
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Chen, Kuan-yu
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Cheng, Cheng-Feng
1
Deng, Weijaw
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Geōrgopoulos, Antōnēs N.
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Goaïed, Mohamed
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Hua, Nan
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Huan, Tzung-cheng
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Josiassen, Alexander
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Kaldis, Panagiotis
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Kallmünzer, Andreas
1
Kim, Peter Beomcheol
1
Kim, Youngsang
1
Kraus, Sascha
1
Madanoglu, Melih
1
Melián-González, Santiago
1
Ozdemir, Ozgur
1
Pan, Frank C.
1
Paraschi, Elen Paraskevi
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Peng, Jiamin
1
Peters, Mike
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Steiner, Julia
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Woo, Linda
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Xie, Lishan
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Yang, Yang
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Tourism management : research, policies, practice
Journal of business research : JBR
36
International journal of hospitality management
32
International journal of production economics
30
The international journal of productivity and performance management : IJPPM
26
Benchmarking : an international journal ; BIJ
25
International journal of quality & reliability management
24
Total quality management & business excellence
23
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
23
International journal of production research
22
International journal of productivity and quality management : IJPQM
21
The service industries journal
21
The international journal of productivity and performance management
19
Public performance & management review
18
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
17
International journal of contemporary hospitality management
16
The TQM journal : the international review of organizational improvement
16
Cogent business & management
15
International journal of business performance management
15
International journal of services and operations management
15
Journal of business ethics : JOBE
15
Industrial marketing management : the international journal for industrial and high-tech firms
14
SpringerLink / Bücher
13
The journal of business & industrial marketing
13
International journal of business excellence : IJBEX
11
International journal of innovation management
11
Journal of management : JOM
11
Business process management journal
10
Health care management review : HCM review
10
International journal of business excellence
10
International journal of business information systems : IJBIS
10
Journal of Asian finance, economics and business : JAFEB
10
Measuring business excellence : the journal of organizational performance management
10
Public management review
10
The international journal of human resource management
10
Benchmarking : an international journal
9
International journal of business innovation and research
9
International journal of economics and finance
9
Journal of hospitality marketing & management
9
Journal of industrial engineering and management : JIEM
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ECONIS (ZBW)
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1
Linking team learning climate to service performance : the role of individual- and team-level adaptive behaviors in travel services
Peng, Jiamin
;
Xie, Lishan
;
Zhou, Lian
;
Huan, Tzung-cheng
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013271605
Saved in:
2
Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes
Yang, Jaewan
;
Kim, Youngsang
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648431
Saved in:
3
Airport Business Excellence Model : a holistic performance management system
Paraschi, Elen Paraskevi
;
Geōrgopoulos, Antōnēs N.
; …
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 352-372
Persistent link: https://www.econbiz.de/10011996037
Saved in:
4
Entrepreneurship in tourism firms : a mixed-methods analysis of performance driver configurations
Kallmünzer, Andreas
;
Kraus, Sascha
;
Peters, Mike
; …
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 319-330
Persistent link: https://www.econbiz.de/10012128653
Saved in:
5
Measuring hotel performance : toward more rigorous evidence in both scope and methods
Assaf, A. Georges
;
Tsionas, Efthymios G.
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 69-87
Persistent link: https://www.econbiz.de/10011903371
Saved in:
6
Systematic effects of crime on hotel operating performance
Hua, Nan
;
Yang, Yang
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 257-269
Persistent link: https://www.econbiz.de/10011676055
Saved in:
7
Destination characteristics that drive hotel performance : a state-of-the-art global analysis
Assaf, A. George
;
Josiassen, Alexander
;
Woo, Linda
; …
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 270-279
Persistent link: https://www.econbiz.de/10011684385
Saved in:
8
A model that connects information technology and hotel performance
Melián-González, Santiago
;
Bulchand-Gidumal, Jacques
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 30-37
Persistent link: https://www.econbiz.de/10011439984
Saved in:
9
Is more better? : the relationship between meeting space capacity and hotel operating performance
Madanoglu, Melih
;
Ozdemir, Ozgur
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 74-81
Persistent link: https://www.econbiz.de/10011418360
Saved in:
10
Determinants of Tunisian hotel profitability : the role of managerial efficiency
Ben Aissa, Sami
;
Goaïed, Mohamed
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 478-487
Persistent link: https://www.econbiz.de/10011419266
Saved in:
11
A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau : 3-dimensional importance-performance analysis
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 139-159
Persistent link: https://www.econbiz.de/10011496308
Saved in:
12
Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel
Pan, Frank C.
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 84-91
Persistent link: https://www.econbiz.de/10010485571
Saved in:
13
Importance-performance analysis in tourism : a framework for researchers
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 242-267
Persistent link: https://www.econbiz.de/10010508394
Saved in:
14
Improving importance-performance analysis : the role of the zone of tolerance and competitor performance : the case of Taiwan's hot spring hotels
Chen, Kuan-yu
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 260-272
Persistent link: https://www.econbiz.de/10010227011
Saved in:
15
Using a revised importance-performance analysis approach : the case of Taiwanese hot springs tourism
Deng, Weijaw
- In:
Tourism management : research, policies, practice
28
(
2007
)
5
,
pp. 1274-1284
Persistent link: https://www.econbiz.de/10003501080
Saved in:
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