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isPartOf:"The journal of business & industrial marketing"
~subject:"Industrie"
~subject:"Service quality"
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Industrie
Service quality
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24
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24
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18
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The journal of business & industrial marketing
Industrial marketing management : the international journal for industrial and high-tech firms
32
International journal of production economics
15
Journal of business research : JBR
13
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
12
SpringerLink / Bücher
12
International journal of production research
10
Journal of service management
9
Service business
8
Journal of service research : JSR
7
Regional studies : official journal of the Regional Studies Association
7
Technovation : the international journal of technological innovation, entrepreneurship and technology management
7
The journal of services marketing
7
The service industries journal
6
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
5
International journal of technology management : IJTM
5
Research technology management : RTM
5
European management journal
4
Journal of regional research
4
Produktivität von Customization Services : Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen
4
Schriftenreihe innovatives Dienstleistungsmanagement
4
Structural change and economic dynamics : SC+ED
4
Technological forecasting & social change : an international journal
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Auditing : a journal of practice & theory
3
Benchmarking : an international journal ; BIJ
3
Discussion paper
3
European review of service economics and management
3
International business review : the official journal of the European International Business Academy
3
International journal of business environment : IJBE
3
International journal of hospitality management
3
International journal of quality & reliability management
3
International journal of quality and service sciences
3
International journal of services and operations management
3
International review of economics & finance : IREF
3
Journal of business-to-business marketing
3
Journal of the Academy of Marketing Science
3
MSI
3
Operations management research : OMR ; advancing practice through theory
3
Regional studies
3
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ECONIS (ZBW)
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1
Does service modularity enhance new service development performance in supply chains : an empirical study
Osman, Osman Mohamed Ali
;
Jian, Zhaoquan
- In:
The journal of business & industrial marketing
38
(
2023
)
12
,
pp. 2772-2792
Persistent link: https://www.econbiz.de/10014472618
Saved in:
2
The impact of servitization on manufacturing firms' market power : empirical evidence from China
Zhang, Junnan
;
Sun, Xiaohua
;
Dong, Yan
;
Fu, Lin
;
Zhang, …
- In:
The journal of business & industrial marketing
38
(
2023
)
3
,
pp. 609-621
Persistent link: https://www.econbiz.de/10013539356
Saved in:
3
Service innovation in medical device manufacturers : does the digitalization matter?
Smania, Guilherme Sales
;
Mendes, Glauco Henrique de Sousa
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
3
,
pp. 578-593
Persistent link: https://www.econbiz.de/10013165195
Saved in:
4
The interplay between product innovation and servitization : the mediating role of digitalization
Vilkas, Mantas
;
Bikfalvi, Andreas
;
Rauleckas, Rimantas
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2169-2184
Persistent link: https://www.econbiz.de/10013455393
Saved in:
5
Eight organizational enablers of digital service-sales ambidexterity in industrial firms
Classen, Moritz
;
Friedli, Thomas
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2142-2155
Persistent link: https://www.econbiz.de/10013455410
Saved in:
6
Placebo outsourcing : when does provider's bluffing enhance customer satisfaction?
Florea, Dorian Laurentiu
;
Barbu, Cătălin Mihail
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
6
,
pp. 1299-1313
Persistent link: https://www.econbiz.de/10013400056
Saved in:
7
Developing and validating a multi-dimensional scale for operationalizing industrial service offering
Partanen, Jukka
;
Kohtamäki, Marko
;
Parida, Vinit
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
2
,
pp. 295-309
Persistent link: https://www.econbiz.de/10011629576
Saved in:
8
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
9
The adoption of strategic pricing by industrial service firms
Indounas, Kostis
- In:
The journal of business & industrial marketing
30
(
2015
)
5
,
pp. 521-535
Persistent link: https://www.econbiz.de/10011339892
Saved in:
10
What problems manufacturing companies can face when providing services around the world?
Neto, Germano Zarpelon
;
Pereira, Giancarlo Medeiros
; …
- In:
The journal of business & industrial marketing
30
(
2015
)
5
,
pp. 461-471
Persistent link: https://www.econbiz.de/10011339933
Saved in:
11
ICT as a catalyst for service business orientation
Kowalkowski, Christian
;
Kindström, Daniel
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 506-513
Persistent link: https://www.econbiz.de/10009790087
Saved in:
12
Visualizing the value of service-based offerings : empirical findings from the manufacturing industry
Kindström, Daniel
;
Kowalkowski, Christian
;
Nordin, Fredrik
- In:
The journal of business & industrial marketing
27
(
2012
)
7
,
pp. 538-546
Persistent link: https://www.econbiz.de/10009672498
Saved in:
13
The service function as a holistic management concept
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
26
(
2011
)
7
,
pp. 484-492
Persistent link: https://www.econbiz.de/10009410789
Saved in:
14
Global approaches to the service business in manufacturing companies
Kucza, Gunther
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
26
(
2011
)
7
,
pp. 472-483
Persistent link: https://www.econbiz.de/10009410790
Saved in:
15
Successful industrial service pricing
Indounas, Kostis
- In:
The journal of business & industrial marketing
24
(
2009
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10009524611
Saved in:
16
Service quality and satisfaction in business-to-business services
Spreng, Richard A.
;
Shi, Linda Hui
;
Page, Thomas J.
- In:
The journal of business & industrial marketing
24
(
2009
)
8
,
pp. 537-548
Persistent link: https://www.econbiz.de/10009525702
Saved in:
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