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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"customer engagement"
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customer engagement
Beziehungsmarketing
67
Relationship marketing
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Consumer behaviour
48
Konsumentenverhalten
48
Customer satisfaction
33
Kundenzufriedenheit
33
Dienstleistungsqualität
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Service quality
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Hotel industry
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Hotellerie
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Gastronomie
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Restaurant industry
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Brand management
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Markenführung
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Brand image
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Customer integration
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Kundenintegration
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Markenimage
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loyalty
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Emotion
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Holiday behaviour
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Tourism marketing
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Tourismusmarketing
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Urlaubsverhalten
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brand loyalty
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Confidence
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Internet marketing
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Markentreue
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Online-Marketing
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Vertrauen
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Viral marketing
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Virales Marketing
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customer satisfaction
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satisfaction
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Beschwerdemanagement
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So, Kevin Kam Fung
2
Abrahams, Alan
1
Ali, Mohamed Ahmed
1
Aluri, Ajay
1
Butcher, Ken
1
Choi, Hyung-Min
1
Chomvilailuk, Rojanasak
1
Gruss, Richard
1
Kim, Bomin
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Kim, Eojina
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Kim, Hyunsu
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Kim, Woo Gon
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King, Ceridwyn
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Kunz, Werner H.
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Li, Xiang
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Liu, Matthew Tingchi
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McIntyre, Nancy
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Ou, Juanjuan
1
Papen, Marie-Christin
1
Prentice, Catherine
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Price, Bradley S.
1
Siems, Florian
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Sparks, Beverley
1
Touni, Reham
1
Wong, IpKin Anthony
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Yang, Wan
1
Yoo, Myongjee
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of technology marketing : IJTMkt
6
Psychology & marketing
6
Journal of international marketing
5
Journal of hospitality marketing & management
4
Journal of internet commerce
4
Journal of marketing
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
The service industries journal
4
International journal of electronic marketing and retailing : IJEMR
3
International journal of internet marketing and advertising : IJIMA
3
Journal of marketing management : JMM ; journal of the Academy of Marketing
3
Journal of promotion management : innovations in planning and applied research
3
Journal of service research
3
Journal of sport management : the official journal of the North American Society of Sport Management
3
Amfiteatru economic : an economic and business research periodical
2
Information systems research : ISR
2
International journal of business innovation and research
2
International journal of consumer studies
2
International journal of market research
2
Journal of financial services marketing : JFSM
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing communications
2
Journal of travel and tourism marketing
2
Springer eBook Collection
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Asia-Pacific journal of management research and innovation
1
Asia-Pacific journal of management research and innovation : APJMRI
1
Asian Academy of Management journal : AAMJ
1
Central European business review : CEBR
1
Cogent business & management
1
Copernican Journal of Finance & Accounting : CJF&A
1
European journal of international management : EJIM
1
Global business & economics review
1
Global business review
1
Harvard Business School Technology & Operations Mgt. Unit Working Paper
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Innovation: organization & management : IOM
1
International journal of Islamic marketing and branding
1
International journal of business environment : IJBE
1
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ECONIS (ZBW)
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1
Enhancing hotel guest corporate social responsibility-advocacy behaviors through hedonic benefits
Chomvilailuk, Rojanasak
;
Butcher, Ken
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
2
,
pp. 375-394
Persistent link: https://www.econbiz.de/10014230022
Saved in:
2
A decade of customer engagement research in hospitality and tourism : a systematic review and research agenda
So, Kevin Kam Fung
;
Li, Xiang
;
Kim, Hyunsu
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 178-200
Persistent link: https://www.econbiz.de/10012201140
Saved in:
3
Engaging restaurant customers on Facebook : the power of belongingness appeals on social media
Gruss, Richard
;
Kim, Eojina
;
Abrahams, Alan
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 201-228
Persistent link: https://www.econbiz.de/10012201142
Saved in:
4
Online engagement among restaurant customers : the importance of enhancing flow for social media users
Kim, Bomin
;
Yoo, Myongjee
;
Yang, Wan
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 252-277
Persistent link: https://www.econbiz.de/10012201342
Saved in:
5
Antecedents and an outcome of customer engagement with hotel brand community on Facebook
Touni, Reham
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Ali, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 278-299
Persistent link: https://www.econbiz.de/10012201350
Saved in:
6
Customer engagement and its outcomes : the cross-level effect of service environment and brand equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
7
The influence of childhood engagement in the context of hospitality service failure evaluation
Papen, Marie-Christin
;
Siems, Florian
;
Kunz, Werner H.
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 403-425
Persistent link: https://www.econbiz.de/10012201438
Saved in:
8
Using machine learning to cocreate value through dynamic customer engagement in a brand loyalty program
Aluri, Ajay
;
Price, Bradley S.
;
McIntyre, Nancy
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 78-100
Persistent link: https://www.econbiz.de/10011997139
Saved in:
9
Customer engagement with tourism brands : scale development and validation
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
3
,
pp. 304-329
Persistent link: https://www.econbiz.de/10010398802
Saved in:
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