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Search: subject_exact:"Schwarmintelligenz"
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Human performance
International journal of hospitality management
International journal of selection and assessment
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Discussion paper series / IZA
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ECONIS (ZBW)
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1
Coopetition strategies for competitive intelligence practices-evidence from full-service hotels
Köseoglu, Mehmet Ali
;
Yick, Melissa Yan Yee
;
Okumus, Fevzi
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013327963
Saved in:
2
Customer value co-creation and employee silence : emotional intelligence as explanatory mechanism
Boadi, Evans Asante
;
He, Zheng
;
Boadi, Eric Kofi
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012388560
Saved in:
3
The development and validation of the Appreciative Intelligence® scale
Whitaker, Brian
;
Thatchenkery, Tojo
;
Godwin, Lindsey N.
- In:
Human performance
33
(
2020
)
2/3
,
pp. 191-213
Persistent link: https://www.econbiz.de/10012263609
Saved in:
4
Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min
;
Mohammad, Abuelkassem A. A.
;
Kim, Woo Gon
- In:
International journal of hospitality management
82
(
2019
),
pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
Saved in:
5
Evil customers, an angel boss and coopetitive coworkers : burnout of frontline employees
Yang, Fiona X.
;
Lau, Virginia Meng-Chan
- In:
International journal of hospitality management
83
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012121888
Saved in:
6
How do hotels operationalize their competitive intelligence efforts into their management processes? : proposing a holistic model
Köseoglu, Mehmet Ali
;
Chan, Eric S. W.
;
Okumus, Fevzi
; …
- In:
International journal of hospitality management
83
(
2019
),
pp. 283-292
Persistent link: https://www.econbiz.de/10012122099
Saved in:
7
Emotional intelligence, emotional labor, perceived organizational support, and job satisfaction : a moderated mediation model
Wen, Ji
;
Huang, Songshan
;
Hou, Pingping
- In:
International journal of hospitality management
81
(
2019
),
pp. 120-130
Persistent link: https://www.econbiz.de/10012128327
Saved in:
8
Deviant workplace behavior as emotional action : discriminant and interactive roles for work-related emotional intelligence
Robinson, Michael D.
;
Persich, Michelle R.
;
Stawicki, …
- In:
Human performance
32
(
2019
)
5
,
pp. 201-219
Persistent link: https://www.econbiz.de/10012263601
Saved in:
9
Emotional intelligence and creative performance : looking through the lens of environmental uncertainty and cultural intelligence
Darvishmotevali, Mahlagha
;
Altinay, Levent
;
De Vita, Glauco
- In:
International journal of hospitality management
73
(
2018
),
pp. 44-54
Persistent link: https://www.econbiz.de/10011886678
Saved in:
10
How emotional intelligence might get you the job : the relationship between trait emotional intelligence and faking on personality tests
Pelt, Dirk H. M.
;
Linden, Dimitri van der
;
Born, Marise Ph.
- In:
Human performance
31
(
2018
)
1
,
pp. 33-54
Persistent link: https://www.econbiz.de/10011966131
Saved in:
11
Emotional intelligence and job performance : the role of enactment and focus on others' emotions
Pekaar, Keri A.
;
Linden, Dimitri van der
;
Bakker, Arnold B.
- In:
Human performance
30
(
2017
)
2/3
,
pp. 135-153
Persistent link: https://www.econbiz.de/10011805396
Saved in:
12
Competitive intelligence practices in hotels
Köseoglu, Mehmet Ali
;
Ross, Gary
;
Okumus, Fevzi
- In:
International journal of hospitality management
53
(
2016
),
pp. 161-172
Persistent link: https://www.econbiz.de/10011443104
Saved in:
13
Moderating role of hotel employees' gender and job position on the relationship between emotional intelligence and emotional labor
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
43
(
2014
),
pp. 47-52
Persistent link: https://www.econbiz.de/10010427934
Saved in:
14
Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon
;
Ok, Chihyung Michael
- In:
International journal of hospitality management
36
(
2014
),
pp. 176-187
Persistent link: https://www.econbiz.de/10010239296
Saved in:
15
The relationship between ability-based emotional intelligence and contextual performance and counterproductive work behaviors : a test of the mediating effects of job satisfaction
Greenidge, Dion
;
Devonish, Dwayne
;
Alleyne, Philmore
- In:
Human performance
27
(
2014
)
3
,
pp. 225-242
Persistent link: https://www.econbiz.de/10010400070
Saved in:
16
Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine
;
Chen, Po-ju
;
King, Brian
- In:
International journal of hospitality management
35
(
2013
),
pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
Saved in:
17
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
18
The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 369-378
Persistent link: https://www.econbiz.de/10009503310
Saved in:
19
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
20
Hospitality service employees’ coping styles : the role of emotional intelligence, two basic personality traits, and socio-demographic factors
Kim, Hyun Jeong
;
Agrusa, Jerome
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 588-598
Persistent link: https://www.econbiz.de/10009130572
Saved in:
21
Predictive criterion-related validity of observer ratings of personality and job-related competencies using multiple raters and multiple performance criteria
Zimmerman, Ryan D.
;
Triana, María del Carmen
;
Barrick, …
- In:
Human performance
23
(
2010
)
4
,
pp. 361-378
Persistent link: https://www.econbiz.de/10008698501
Saved in:
22
P
Perry, Sara Jansen
;
Hunter, Emily M.
;
Witt, L. A.
; …
- In:
Human performance
23
(
2010
)
4
,
pp. 343-360
Persistent link: https://www.econbiz.de/10008698514
Saved in:
23
Examining the construct validity of mastery-avoidance achievement goals : a meta-analysis
Baranik, Lisa E.
;
Stanley, Laura J.
;
Bynum, Bethany H.
; …
- In:
Human performance
23
(
2010
)
3
,
pp. 265-282
Persistent link: https://www.econbiz.de/10008650928
Saved in:
24
The effects of coaching and speeding on Big Five and impression management scale scores
Robie, Chet
;
Komar, Shawn
;
Brown, Douglas J.
- In:
Human performance
23
(
2010
)
5
,
pp. 446-467
Persistent link: https://www.econbiz.de/10008808336
Saved in:
25
Acting superior but actually inferior? : correlates and consequences of workplace arrogance
Johnson, Russell E.
;
Silverman, Stanley B.
; …
- In:
Human performance
23
(
2010
)
5
,
pp. 403-427
Persistent link: https://www.econbiz.de/10008808357
Saved in:
26
Contextual effects on SJT responses : an examination of construct validity and mean differences across applicant and incumbent contexts
MacKenzie, William I.
;
Ployhart, Robert E.
;
Weekley, Jeff A.
- In:
Human performance
23
(
2010
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10003953142
Saved in:
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