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subject:"Dienstleistung"
~person:"Witell, Lars"
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Search: subject_exact:"Service innovation"
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Dienstleistung
Innovation
13
Service innovation
13
Services
12
Dienstleistungsinnovation
10
Innovation management
10
Innovationsmanagement
10
Dienstleistungssektor
9
Service industry
9
New product development
4
New service development
4
Produktentwicklung
4
Beziehungsmarketing
3
Business services
3
Customer integration
3
Enterprise architecture
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Kundenintegration
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Relationship marketing
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Unternehmensdienstleistung
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Bibliometrics
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Coronavirus
1
Customer experience
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Customer knowledge development
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Customer satisfaction
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Customer service
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English
12
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Witell, Lars
Edvardsson, Bo
8
Gustafsson, Anders
8
Kristensson, Per
7
Kowalkowski, Christian
6
Patrício, Lia
5
Tronvoll, Bård
5
Aas, Tor Helge
4
Chen, Ja-Shen
4
Maglio, Paul P.
4
Snyder, Hannah
4
Anke, Jürgen
3
Beverungen, Daniel
3
Holmlid, Stefan
3
Hydle, Katja Maria
3
Kindström, Daniel
3
Koskull, Catharina von
3
Krcmar, Helmut
3
Lervik-Olsen, Line
3
Möslein, Kathrin
3
Pedersen, Per Egil
3
Rubalcaba-Bermejo, Luis
3
Sarbu, Miruna
3
Skålén, Per
3
Spohrer, James C.
3
Thomas, Oliver
3
Toivonen, Marja
3
Trischler, Jakob
3
Valtakoski, Aku
3
Agarwal, Renu
2
Al-Ababneh, Mukhles M.
2
Anderson, Laurel
2
Andreassen, Tor Wallin
2
Bettencourt, Lance A.
2
Bossink, Bart
2
Breunig, Karl Joachim
2
Brown, Stephen Walter
2
Calabretta, Giulia
2
Carrubbo, Luca
2
Chen, Chun Liang
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Journal of business research : JBR
4
The journal of services marketing
2
Debating innovation : perspectives and paradoxes of an idealized concept
1
Handbook of service science ; [Vol. 1]
1
Journal of retailing and consumer services
1
Journal of service research
1
The Routledge handbook of service research insights and ideas
1
The journal of business & industrial marketing
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ECONIS (ZBW)
12
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1
Against service innovation : why service innovation is not sustainable
Witell, Lars
;
Snyder, Hannah
;
Carlborg, Per
- In:
Debating innovation : perspectives and paradoxes of an …
,
(pp. 203-219)
.
2023
Persistent link: https://www.econbiz.de/10014228410
Saved in:
2
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
3
Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna
;
Witell, Lars
;
Valtakoski, Aku
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
Saved in:
4
Typologies and frameworks in service innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
5
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
6
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
Saved in:
7
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
8
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
9
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
10
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
11
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
12
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
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