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subject:"Dienstleistung"
~subject:"Business services"
~isPartOf:"Journal of service management"
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Dienstleistung
Business services
Service innovation
21
Innovation
16
Services
13
Dienstleistungssektor
11
Service industry
11
Dienstleistungsinnovation
9
Dienstleistungsqualität
7
Innovation management
7
Innovationsmanagement
7
Service quality
7
Beziehungsmarketing
6
Relationship marketing
6
Consumer behaviour
5
Customer integration
5
Konsumentenverhalten
5
Kundenintegration
5
Betriebliche Wertschöpfung
4
New product development
4
Produktentwicklung
4
Value creation
4
Experience
3
New service development
3
Product design
3
Produktgestaltung
3
Service co-creation
3
Unternehmensdienstleistung
3
Business network
2
Co-creation
2
Customer service
2
Dienstleistungsmanagement
2
Gesundheitsversorgung
2
Gesundheitswesen
2
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Health care system
2
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2
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Service design
2
Service management
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Edvardsson, Bo
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1
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1
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1
Fu, Wenhui
1
Gomide, Eduardo H.
1
Guglielmetti Mugion, Roberta
1
Halinen, Aino
1
Handrich, Matthias
1
Heidenreich, Sven
1
Hover, Katharina Maria
1
Jaakkola, Elina
1
Järvi, Katriina
1
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1
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1
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1
Mendes, Glauco H. S.
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Parasuraman, A.
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Renzi, Maria Francesca
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Riedel, Johann
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Rusanen, Helena
1
Strandvik, Tore Martin
1
Verleye, Katrien
1
Wang, Qiang
1
Zhao, Xiande
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Journal of service management
Journal of business research : JBR
25
The service industries journal
20
SpringerLink / Bücher
10
The journal of services marketing
10
International journal of services technology and management
9
International journal of innovation management
8
The journal of business & industrial marketing
8
Journal of service research : JSR
7
Research
7
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
European review of service economics and management
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of production economics
5
Journal of service research
5
Service business
5
International journal of business innovation and research : IJBIR
4
International journal of contemporary hospitality management
4
Springer eBook Collection
4
Handbook of service science ; [Vol. 1]
3
Industry and innovation
3
International journal of hospitality management
3
Public management review
3
Research policy : policy, management and economic studies of science, technology and innovation
3
Service science, management and engineering : education for the 21st Century
3
AMS review : official publication of the Academy of Marketing Science
2
Acta oeconomica : periodical of the Hungarian Academy of Sciences
2
Business horizons
2
DELFIN - Dienstleistungen für Elektromobilität, Förderung von Innovationen und Nutzerorientierung
2
Debating innovation : perspectives and paradoxes of an idealized concept
2
Enlightening tourism : ET ; a pathmaking journal
2
IEEE transactions on engineering management : EM
2
Informationsmanagement und digitale Transformation
2
International journal of agile systems and management : IJASM
2
International journal of business innovation and research
2
International journal of innovation science
2
International journal of quality and service sciences
2
International journal of services and operations management
2
Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
2
Journal of Asian finance, economics and business : JAFEB
2
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1
Service design in healthcare : a segmentation-based approach
Engström, Jon
;
Norin, Olof
;
De Gosson de Varennes, Serge
; …
- In:
Journal of service management
33
(
2022
)
6
,
pp. 50-78
Persistent link: https://www.econbiz.de/10013537611
Saved in:
2
The influence of platform service innovation on value co-creation activities and the network effect
Fu, Wenhui
;
Wang, Qiang
;
Zhao, Xiande
- In:
Journal of service management
28
(
2017
)
2
,
pp. 348-388
Persistent link: https://www.econbiz.de/10011704069
Saved in:
3
Uncovering the structures and maturity of the new service development research field through a bibliometric study : (1984-2014)
Mendes, Glauco H. S.
;
Oliveira, Maicon Gouvea
;
Gomide, …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 182-223
Persistent link: https://www.econbiz.de/10011655012
Saved in:
4
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
5
Productization of knowledge-intensive services : enabling knowledge sharing and cross-unit collaboration
Valtakoski, Aku
;
Järvi, Katriina
- In:
Journal of service management
27
(
2016
)
3
,
pp. 360-390
Persistent link: https://www.econbiz.de/10011583579
Saved in:
6
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
7
Setting the stage for service experience : design strategies for functional services
Beltagui, Ahmad
;
Candi, Marina
;
Riedel, Johann
- In:
Journal of service management
27
(
2016
)
5
,
pp. 751-772
Persistent link: https://www.econbiz.de/10011553130
Saved in:
8
Service innovation and usage intenetion : a cross-market analysis
Chiu, Yen-Ting Helena
;
Hover, Katharina Maria
- In:
Journal of service management
26
(
2015
)
3
,
pp. 516-538
Persistent link: https://www.econbiz.de/10011389180
Saved in:
9
Adoption of technology-based services : the role of customers' willingness to co-create
Heidenreich, Sven
;
Handrich, Matthias
- In:
Journal of service management
26
(
2015
)
1
,
pp. 44-71
Persistent link: https://www.econbiz.de/10010504650
Saved in:
10
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
Saved in:
11
Experience psychology : a proposed new subfield of service management
Chase, Richard B.
;
Dasu, Sriram
- In:
Journal of service management
25
(
2014
)
5
,
pp. 574-577
Persistent link: https://www.econbiz.de/10010426063
Saved in:
12
Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena
;
Halinen, Aino
;
Jaakkola, Elina
- In:
Journal of service management
25
(
2014
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
Saved in:
13
Innovative service perspectives
Strandvik, Tore Martin
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010196058
Saved in:
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