//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Article in journal"
~isPartOf:"International journal of hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Services"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Services
19
Dienstleistung
17
Dienstleistungsqualität
12
Service quality
12
Dienstleistungssektor
8
Service industry
8
Consumer behaviour
7
Customer service
7
Konsumentenverhalten
7
Kundenservice
7
Beziehungsmarketing
5
Relationship marketing
5
Robot
5
Roboter
5
Customer satisfaction
4
Innovation
4
Kundenzufriedenheit
4
Service robot
4
Gastronomie
3
Hospital
3
Krankenhaus
3
Restaurant industry
3
Service encounter
3
Service innovation
3
Anthropomorphism
2
Artificial intelligence
2
Customer integration
2
Dienstleistungsinnovation
2
Gesundheitsversorgung
2
Gesundheitswesen
2
Health care
2
Health care system
2
Healthcare service
2
Hospitality
2
Hotel industry
2
Hotellerie
2
Kundenintegration
2
Künstliche Intelligenz
2
Language
2
Language style
2
more ...
less ...
Online availability
All
Undetermined
15
Type of publication
All
Article
19
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
19
Language
All
English
19
Author
All
Clergue, Valentina
2
Etemad-Sajadi, Reza
2
Heo, Cindy Yoonjoung
2
Liu, Canmian
2
Tang, Ta-Wei
2
Xie, Lishan
2
Altinay, Levent
1
Babin, Barry J.
1
Campo, Sara
1
Chen, Qiurong
1
Cheng, Jen-Son
1
Choi, Joowon
1
Choi, Sungwoo
1
Della Corte, Valentina
1
Díaz, Ana M.
1
Fan, Alei
1
Gregory, Amy M.
1
Gursoy, Dogan
1
Guéguen, Nicolas
1
He, Zeya
1
Huang, Dan
1
Huang, Jiahui
1
Israeli, Aviad A.
1
Ivanov, Stanislav
1
Jacob, Céline
1
Kong, Shaojun
1
Lee, Yong-ki
1
Lehto, Xinran Y.
1
Lelo de Larrea, Gabriela
1
Li, Dongmei
1
Li, Zhiyong
1
Liu, Qing
1
Martin, Emma
1
Mattila, Anna S.
1
Meineri, Sébastien
1
Moon, Bo Young
1
Park, Soona
1
Prisco, Anna
1
Sepe, Fabiana
1
Seyitoğlu, Faruk
1
more ...
less ...
Published in...
All
International journal of hospitality management
The service industries journal
66
The journal of services marketing
61
Journal of service management
59
Journal of business research : JBR
55
Journal of service research : JSR
44
Services marketing quarterly
27
Industrial marketing management : the international journal for industrial and high-tech firms
26
International journal of production economics
24
Journal of retailing and consumer services
24
The journal of business & industrial marketing
22
International journal of services technology and management
21
Journal of service research
21
European review of service economics and management
19
Service business
19
European journal of operational research : EJOR
17
European journal of marketing : EJM
15
Información comercial española : ICE : revista de economía
15
International journal of services and operations management
15
Revue d'économie industrielle
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
International journal of quality and service sciences
12
International journal of contemporary hospitality management
11
International journal of services and standards
11
Journal of marketing
11
Managing service quality : MSQ ; an international journal
11
Research policy : policy, management and economic studies of science, technology and innovation
11
International journal of innovation management
10
International journal of production research
10
International journal of business information systems : IJBIS
9
Marketing theory
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Structural change and economic dynamics : SC+ED
9
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
9
Applied economics letters
8
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
8
International journal of services, economics and management
8
Journal of Southeast Asian economies
8
Journal of business economics : JBE
8
more ...
less ...
Source
All
ECONIS (ZBW)
19
Showing
1
-
19
of
19
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Reprint of: Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334776
Saved in:
2
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
3
Role of trust in customer attitude and behaviour formation towards social service robots
Della Corte, Valentina
;
Sepe, Fabiana
;
Gursoy, Dogan
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440008
Saved in:
4
Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014311439
Saved in:
5
Automated, human, or semi-automated service in restaurants? : an investigation of technology-enabled service designs and customer attribution
Park, Soona
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255930
Saved in:
6
Tech-touch balance in the service encounter : the impact of supplementary human service on consumer responses
Wu, Luorong
;
Fan, Alei
;
Yang, Yang
;
He, Zeya
- In:
International journal of hospitality management
101
(
2022
),
pp. 110
Persistent link: https://www.econbiz.de/10013271321
Saved in:
7
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
Saved in:
8
Customer-robot interactions : understanding customer experience with service robots
Huang, Dan
;
Chen, Qiurong
;
Huang, Jiahui
;
Kong, Shaojun
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013328076
Saved in:
9
The importance of human-related factors on service innovation and performance
Tajeddini, Kayhan
;
Martin, Emma
;
Altinay, Levent
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012241335
Saved in:
10
Informing timeshare exchange services on the drivers of customer-driven co-production
Lelo de Larrea, Gabriela
;
Gregory, Amy M.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012388592
Saved in:
11
A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world : the role of service robots
Seyitoğlu, Faruk
;
Ivanov, Stanislav
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389791
Saved in:
12
Building the sociomateriality of food service
Tuomi, Aarni
;
Tussyadiah, Iis P.
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293756
Saved in:
13
"How may I help you?" : says a robot : examining language styles in the service encounter
Choi, Sungwoo
;
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
82
(
2019
),
pp. 32-38
Persistent link: https://www.econbiz.de/10012121389
Saved in:
14
Making innovation happen through building social capital and scanning environment
Tang, Ta-Wei
- In:
International journal of hospitality management
56
(
2016
),
pp. 56-65
Persistent link: https://www.econbiz.de/10011520944
Saved in:
15
Designing lifestyle hotels
Cheng, Jen-Son
;
Tang, Ta-Wei
;
Wang, Tsai-Chiao
- In:
International journal of hospitality management
58
(
2016
),
pp. 95-106
Persistent link: https://www.econbiz.de/10011581400
Saved in:
16
Market orientation in mid-range service, urban hotels : how to apply the MKTOR instrument
Campo, Sara
;
Díaz, Ana M.
;
Yagüe Guillén, María Jésus
- In:
International journal of hospitality management
43
(
2014
),
pp. 76-86
Persistent link: https://www.econbiz.de/10010427931
Saved in:
17
Codes of ethics, corporate philanthrophy, and employee responses
Lee, Yong-ki
;
Choi, Joowon
;
Moon, Bo Young
;
Babin, Barry J.
- In:
International journal of hospitality management
39
(
2014
),
pp. 97-106
Persistent link: https://www.econbiz.de/10010389406
Saved in:
18
An inter-paradigmatic agenda for research, education and practice in hospitality management
Israeli, Aviad A.
- In:
International journal of hospitality management
42
(
2014
),
pp. 188-191
Persistent link: https://www.econbiz.de/10010410736
Saved in:
19
Effects of the Door-in-the-Face technique on restaurant customers’ behavior
Guéguen, Nicolas
;
Jacob, Céline
;
Meineri, Sébastien
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 759-761
Persistent link: https://www.econbiz.de/10009130519
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->