Shanmugam, Mohana; Wang, Yen-Yao; Bugshan, Hatem; … - In: Journal of Enterprise Information Management 28 (2015) 5, pp. 622-636
Purpose – Existing work on internet banking has provided substantial knowledge of the benefits and economic impacts of internet banking from the bank’s perspective. However, internet banking provides advantages for customers as well as the banking industry. The purpose of this paper is to...