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Fitness industry
51
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Customer satisfaction
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International journal of sport management and marketing : IJSMM
13
Journal of sport management : the official journal of the North American Society of Sport Management
5
International journal of sports marketing & sponsorship
2
Services marketing quarterly
2
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2
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1
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Managing service quality : MSQ ; an international journal
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1
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1
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1
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1
Dimensions and outcomes of experiential quality in the fitness industry : the case of Turkey
Sevilmiş, Ali
;
Doğan, Mehmet
;
Gálvez-Ruiz, Pablo
; …
- In:
International journal of sports marketing & sponsorship
25
(
2024
)
2
,
pp. 396-418
Persistent link: https://www.econbiz.de/10014505223
Saved in:
2
The effect of perceived quality and customer engagement on the loyalty of users of Spanish fitness centres
Gálvez-Ruiz, Pablo
;
Calabuig Moreno, Ferran
; …
- In:
Academia : revista Latinoamericana de administración
36
(
2023
)
4
,
pp. 445-462
Persistent link: https://www.econbiz.de/10014505280
Saved in:
3
I don't need a degree, I've got abs : influencer warmth and competence, communication mode, and stakeholder engagement on social media
Roccapriore, Ashley Y.
;
Pollock, Timothy G.
- In:
Academy of Management journal : AMJ
66
(
2023
)
3
,
pp. 979-1006
Persistent link: https://www.econbiz.de/10014319208
Saved in:
4
Member identity in fitness centres and its consequences : an examination of members and managers' perspectives
Pedragosa, Vera
;
Biscaia, Rui
;
Naylor, Michael
; …
- In:
International journal of sports marketing & sponsorship
24
(
2023
)
4
,
pp. 638-660
Persistent link: https://www.econbiz.de/10014381119
Saved in:
5
The role of consumer engagement in behavioral loyalty through value co-creation in fitness clubs
Behnam, Mohsen
;
Sato, Mikihiro
;
Baker, Bradley J.
- In:
Sport management review
24
(
2021
)
4
,
pp. 567-593
Persistent link: https://www.econbiz.de/10013327262
Saved in:
6
Topics and research trends of health clubs management : will innovation be part of the fitness industry research interests?
Miragaia, Dina Alexandra Marques
;
Constantino, Magda Sousa
- In:
International journal of sport management and marketing …
19
(
2019
)
1/2
,
pp. 129-146
Persistent link: https://www.econbiz.de/10012059501
Saved in:
7
Nonprofit tax exemptions, for-profit competition and spillovers to community services
Harrison, Teresa D.
;
Seim, Katja
- In:
The economic journal : the journal of the Royal …
129
(
2019
)
620
,
pp. 1817-1862
Persistent link: https://www.econbiz.de/10012034557
Saved in:
8
Can financial incentives help people trying to establish new habits? : experimental evidence with new gym members
Carrera, Mariana
;
Royer, Heather
;
Stehr, Mark
;
Sydnor, …
- In:
Journal of health economics
58
(
2018
),
pp. 202-214
Persistent link: https://www.econbiz.de/10011999287
Saved in:
9
Consumer behaviour and sport services : an examination of fitness centre loyalty
García-Fernández, Jeronimo
;
Gálvez-Ruíz, Pablo
; …
- In:
International journal of sport management and marketing …
18
(
2018
)
1/2
,
pp. 8-23
Persistent link: https://www.econbiz.de/10011884667
Saved in:
10
Exploring fitness centre consumer loyalty : differences of non-profit and low-cost business models in Spain
García-Fernández, Jerónimo
;
Gálvez-Ruiz, Pablo
; …
- In:
Economic research
31
(
2018
)
1,1
,
pp. 1042-1058
Persistent link: https://www.econbiz.de/10012488762
Saved in:
11
Don't let fear guide your path
Balfanz, Henry B.
- In:
Journal of business case studies
13
(
2017
)
4
,
pp. 115-122
Persistent link: https://www.econbiz.de/10011865402
Saved in:
12
Competing for consumers with self-control problems
Alexandrov, Alexei
- In:
Journal of economics & management strategy : JEMS
25
(
2016
)
1
,
pp. 179-194
Persistent link: https://www.econbiz.de/10011450160
Saved in:
13
Signals and cues : LGBT inclusive advertising and consumer attraction
Cunningham, George B.
;
Melton, E. Nicole
- In:
Sport marketing quarterly : preferred journal of the …
23
(
2014
)
1
,
pp. 37-46
Persistent link: https://www.econbiz.de/10010355393
Saved in:
14
Measuring exercise involvement among fitness centers' members : is it related with their satisfaction?
Tsitskari, Efi
;
Quick, Shayne
;
Tsakiraki, Anastasia
- In:
Services marketing quarterly
35
(
2014
)
4
,
pp. 372-389
Persistent link: https://www.econbiz.de/10010465653
Saved in:
15
Self-regulatory focus : the impact on long-term consumer compliance behavior
Dellande, Stephanie
;
Nyer, Prashanth
- In:
Management research review
36
(
2013
)
7
,
pp. 664-673
Persistent link: https://www.econbiz.de/10009770388
Saved in:
16
Flexing some muscle : strategy and outcomes in the Queensland health and fitness industry
Maconachie, Glenda
;
Sappey, Jennifer
- In:
The journal of industrial relations : the journal of …
55
(
2013
)
1
,
pp. 136-154
Persistent link: https://www.econbiz.de/10009786240
Saved in:
17
Licensing one of the world's oldest professions : massage
Thornton, Robert J.
;
Timmons, Edward J.
- In:
The journal of law & economics
56
(
2013
)
2
,
pp. 371-388
Persistent link: https://www.econbiz.de/10009793123
Saved in:
18
The state of mind of contemporary male gym-goers : goals, inspirations and motivations
Lim, Weng Marc
;
Ding Hooi Ting
;
Shandy, Angel Merzalia
; …
- In:
International journal of sport management and marketing …
11
(
2012
)
3/4
,
pp. 239-256
Persistent link: https://www.econbiz.de/10009574574
Saved in:
19
Loyalty in sport participation services : an examination of the mediating role of psychological commitment
Bodet, Guillaume
- In:
Journal of sport management : the official journal of …
26
(
2012
)
1
,
pp. 30-42
Persistent link: https://www.econbiz.de/10009512311
Saved in:
20
Understanding male hotel spa-goers in Hong Kong
Tsai, Henry
;
Suh, Eunju
;
Fong, Charlotte
- In:
Journal of hospitality marketing & management
21
(
2012
)
3/4
,
pp. 247-269
Persistent link: https://www.econbiz.de/10009563460
Saved in:
21
Wearing community : why customers purchase a service firm's logo products
Rosenbaum, Mark S.
;
Martin, Drew
- In:
The journal of services marketing
26
(
2012
)
5
,
pp. 310-321
Persistent link: https://www.econbiz.de/10009581894
Saved in:
22
Chronicling the transient nature of fitness employees : an organizational culture perspective
MacIntosh, Eric W.
;
Walker, Matthew
- In:
Journal of sport management : the official journal of …
26
(
2012
)
2
,
pp. 113-126
Persistent link: https://www.econbiz.de/10009540561
Saved in:
23
The differential effect of ad novelty and message usefulness on brand judgments
Sheinin, Daniel A.
;
Varki, Sajeev
;
Ashley, Christy
- In:
Journal of advertising : official publication of the …
40
(
2011
)
3
,
pp. 5-17
Persistent link: https://www.econbiz.de/10009302704
Saved in:
24
Use of automated external defibrillators (AEDs) in managing risk and liability in health/fitness facilities
Sekendiz, Betul
;
Quick, Shayne
- In:
International journal of sport management and marketing …
9
(
2011
)
3/4
,
pp. 170-184
Persistent link: https://www.econbiz.de/10009312151
Saved in:
25
Corporate philanthropy toward the community and organisational commitment in the fitness sector
Lubinsky, Marla
;
Doherty, Alison
;
Kerwin, Shannon
- In:
International journal of sport management and marketing …
10
(
2011
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10009407939
Saved in:
26
The role of expected future use in relationship-based service retention
Lin, Jiun-sheng Chris
;
Wu, Chung-yueh
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
5
,
pp. 535-551
Persistent link: https://www.econbiz.de/10009315779
Saved in:
27
Cross-sectoral variation in organizational culture in the fitness industry
MacIntosh, Eric W.
;
Doherty, Alison
;
Walker, Matt
- In:
European Sport management quarterly : ESMQ
10
(
2010
)
4
,
pp. 445-464
Persistent link: https://www.econbiz.de/10008695530
Saved in:
28
Consumer perceptions of service innovativeness and personal control
Zolfagharian, Mohammad Ali
;
Paswan, Audhesh
- In:
Services marketing quarterly
31
(
2010
)
1
,
pp. 89-105
Persistent link: https://www.econbiz.de/10003953055
Saved in:
29
The intention-to-repurchase paradox : a case of the health and fitness industry
Ferrand, Alain
;
Robinson, Leigh
;
Valette-Florence, Pierre
- In:
Journal of sport management : the official journal of …
24
(
2010
)
1
,
pp. 83-105
Persistent link: https://www.econbiz.de/10003954875
Saved in:
30
Further scale refinement for emotional labor : exploring distinctions between types of surface versus deep acting using a difficult client referent
Blau, Gary J.
;
Fertig, Jason
;
Tatum, Donna Surges
; …
- In:
Career development international : the journal for …
15
(
2010
)
2
,
pp. 188-216
Persistent link: https://www.econbiz.de/10003992587
Saved in:
31
Markenaufbau durch leistungsstarken Verbund : Injoy Fitness als Beitrag zur Volksgesundheit
Underberg, Paul
- In:
Jahrbuch Markentechnik
8
(
2011/12
),
pp. 147-165
Persistent link: https://www.econbiz.de/10008737128
Saved in:
32
An application of fuzzy logic to service quality research : a case of fitness service
Martínez, Jose A.
;
Ko, Yong Jae
;
Martínez, Laura
- In:
Journal of sport management : the official journal of …
24
(
2010
)
5
,
pp. 502-523
Persistent link: https://www.econbiz.de/10008737665
Saved in:
33
Importance-performance analysis with benefit segmentation of spa goers
Koh, Suna
;
Yoo, Joanne-eun
;
Bogers, Carl A.
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 718-735
Persistent link: https://www.econbiz.de/10008651297
Saved in:
34
The influence of applicant sexual orientation, applicant gender, and rater gender on ascribed attributions and hiring recommendations of personal trainers
Cunningham, George B.
;
Sartore-Baldwin, Melanie L.
; …
- In:
Journal of sport management : the official journal of …
24
(
2010
)
4
,
pp. 400-415
Persistent link: https://www.econbiz.de/10008656374
Saved in:
35
Hybrid value creation in the sports industry : the case of a Mobile Sports Companion as IT-supported product-service-bundle
Leimeister, Jan Marco
;
Knebel, Uta
;
Krcmar, Helmut
- In:
International journal of information systems in the …
2
(
2010
)
1
,
pp. 11-25
Persistent link: https://www.econbiz.de/10003925600
Saved in:
36
The influence of organizational culture on job satisfaction and intention to leave
MacIntosh, Eric W.
;
Doherty, Alison
- In:
Sport management review
13
(
2010
)
2
,
pp. 106-117
Persistent link: https://www.econbiz.de/10003966535
Saved in:
37
Service firms and customer loyalty programs : a regulatory fit perspective of reward preferences in a health club setting
Daryanto, Ahmad
;
Ruyter, Ko de
;
Wetzels, Martin
; …
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
5
,
pp. 604-616
Persistent link: https://www.econbiz.de/10008747770
Saved in:
38
The quality of the relationships between fitness centres and their customers
Athanassopoulou, Pinelopi
;
Mylonakis, John
- In:
International journal of sport management and marketing …
5
(
2009
)
3
,
pp. 355-366
Persistent link: https://www.econbiz.de/10003824342
Saved in:
39
Examining the development, delivery and measurement of service quality in the fitness industry : a case study
Moxham, Claire
;
Wiseman, Faye
- In:
Total quality management & business excellence : an …
20
(
2009
)
5/6
,
pp. 467-482
Persistent link: https://www.econbiz.de/10003881219
Saved in:
40
Burning and cutting : identifying the traits of individuals with an enduring propensity to tan and to undergo cosmetic surgery
Mowen, John C.
;
Longoria, Adelina
;
Sallee, Amy
- In:
Journal of consumer behaviour : an international …
8
(
2009
)
5
,
pp. 238-251
Persistent link: https://www.econbiz.de/10003899836
Saved in:
41
Not with a ten-foot pole : core stigma, stigma transfer, and improbable persistence of men's bathhouses
Hudson, Bryant Ashley
;
Okhuysen, Gerardo A.
- In:
Organization science : a journal of the Institute for …
20
(
2009
)
1
,
pp. 134-153
Persistent link: https://www.econbiz.de/10003858274
Saved in:
42
Brand social representations : strategic perspectives for a fitness club
Bodet, Guillaume
;
Meurgey, Bernard
;
Lacassagne, …
- In:
International journal of sport management and marketing …
5
(
2009
)
4
,
pp. 369-383
Persistent link: https://www.econbiz.de/10003827746
Saved in:
43
Investigating individual satisfaction in health and fitness training centres
Barros, Catarina de
;
Gonçalves, Lisa
- In:
International journal of sport management and marketing …
5
(
2009
)
4
,
pp. 384-395
Persistent link: https://www.econbiz.de/10003827752
Saved in:
44
Segmenting fitness centre clients
Teixeira, Mário
;
Correia, Abel
- In:
International journal of sport management and marketing …
5
(
2009
)
4
,
pp. 396-416
Persistent link: https://www.econbiz.de/10003827756
Saved in:
45
The industry of wellness : the improvement of well-being
Sacavém, António
;
Correia, Abel
- In:
International journal of sport management and marketing …
5
(
2009
)
4
,
pp. 417-425
Persistent link: https://www.econbiz.de/10003827760
Saved in:
46
Private fitness centres in France : from organisational and market characteristics to micromentalities of the managers
Mischler, Sarah
;
Bauger, Pascal
;
Pichot, Lilian
;
Wipf, …
- In:
International journal of sport management and marketing …
5
(
2009
)
4
,
pp. 426-449
Persistent link: https://www.econbiz.de/10003827761
Saved in:
47
Expectations, satisfaction and loyalty in health and fitness clubs
Pedragosa, Vera
;
Correia, Abel
- In:
International journal of sport management and marketing …
5
(
2009
)
4
,
pp. 450-464
Persistent link: https://www.econbiz.de/10003827762
Saved in:
48
The status of the professional development programmes of the health and fitness industry in Turkey
Sekendiz, Betül
;
Koçak, M. Settar
;
Korkusuz, Feza
- In:
International journal of sport management and marketing …
5
(
2009
)
4
,
pp. 465-476
Persistent link: https://www.econbiz.de/10003827765
Saved in:
49
Going beyond customers : a business segmentation approach using network pictures to identify network segments
Henneberg, Stephan C.
;
Mouzas, Stefanos
;
Naudé, Peter
- In:
Journal of business market management : jbm
3
(
2009
)
2
,
pp. 91-113
Persistent link: https://www.econbiz.de/10003845011
Saved in:
50
Paying not to go to the gym
Della Vigna, Stefano
;
Malmendier, Ulrike
- In:
The American economic review
96
(
2006
)
3
,
pp. 694-719
Persistent link: https://www.econbiz.de/10003349271
Saved in:
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