//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Psychology & marketing"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Urlaubsverhalten"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Verbraucherzufriedenheit"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Urlaubsverhalten
Customer satisfaction
244
Kundenzufriedenheit
244
Consumer behaviour
101
Konsumentenverhalten
101
Dienstleistungsqualität
87
Service quality
87
Beziehungsmarketing
81
Relationship marketing
81
Holiday behaviour
65
Tourism
48
Tourismus
47
Satisfaction
35
Hotel industry
30
Hotellerie
30
Tourism industry
29
Tourismuswirtschaft
29
Viral marketing
26
Virales Marketing
26
Emotion
24
Online retailing
20
Online-Handel
20
Tourism marketing
18
Tourismusmarketing
18
Brand image
16
Markenimage
16
International tourism
15
Internationaler Tourismus
15
South Korea
14
Südkorea
14
Arbeitszufriedenheit
13
Beschwerdemanagement
13
Complaint management
13
Customer service
13
Job satisfaction
13
Zufriedenheit
13
Destination management
12
Destinationsmanagement
12
Kundenservice
12
Brand management
10
more ...
less ...
Online availability
All
Undetermined
41
Type of publication
All
Article
65
Type of publication (narrower categories)
All
Article in journal
65
Aufsatz in Zeitschrift
65
Language
All
English
65
Author
All
Uysal, Muzaffer
3
Albayrak, Tahir
2
Assaker, Guy
2
Caber, Meltem
2
Fu, Xiaoxiao
2
Han, Heesup
2
Huang, Songshan
2
Su, LuJun
2
Taplin, Ross H.
2
Adongo, Raymond
1
Agyeiwaah, Elizabeth
1
Ahrholdt, Dennis C.
1
Ai, Chi-Han
1
Akhoondnejad, Arman
1
Almeida Santana, Arminda
1
Alrawadieh, Zaid
1
Alrawadieh, Ziad
1
Bai, Billy
1
Bao, Jigang
1
Barnes, Stuart J.
1
Beattie, Jane M.
1
Berger, Ron
1
Bideci, Müjde
1
Bilim, Yasin
1
Brenčič, Maja Makovec
1
Brown, Graham
1
Buonincontri, P.
1
Busser, James A.
1
Cai, Liping A.
1
Callarisa-Fiol, Luís J.
1
Campo-Martínez, Sara
1
Cao, Limei
1
Chao, Ren-Fang
1
Chen, Chun-Chu
1
Chen, Ganghua
1
Chen, Tsung-hsiung
1
Chen, Ye
1
Cheng, Ching-Chan
1
Cheng, Jin
1
Chi, Christina G.
1
more ...
less ...
Published in...
All
Psychology & marketing
Tourism management : research, policies, practice
Journal of travel and tourism marketing
70
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
59
Tourism analysis : an interdisciplinary tourism & hospitality journal
41
Tourism management perspectives : TMP
41
Journal of vacation marketing
20
Journal of destination marketing & management
19
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
17
Journal of hospitality and tourism insights
17
Tourism review
16
International journal of contemporary hospitality management
14
International journal of leisure and tourism marketing : IJLTM
13
Journal of business research : JBR
13
Journal of hospitality marketing & management
13
Cogent business & management
11
Journal of vacation marketing : an international journal
11
The service industries journal
11
Tourism and hospitality research : THR
10
Tourism and hospitality research : the surrey quarterly review
10
Tourism economics : the business and finance of tourism and recreation
10
International journal of hospitality management
9
International journal of event and festival management
8
Journal of Islamic marketing
7
Journal of Asian finance, economics and business : JAFEB
6
Asia Pacific journal of marketing and logistics
5
Enlightening tourism : ET ; a pathmaking journal
5
Tourism review : the official journal of the AIEST
5
Annals of tourism research : ATR ; a social sciences journal
4
Economic research
4
EuroMed journal of business
4
Global business and finance review
4
Journal of Tourism, Heritage & Services Marketing : JTHSM
4
Journal of retailing and consumer services
4
Scandinavian journal of hospitality and tourism
4
The journal of applied business research
4
Tourism planning & development
4
Administrative Sciences : open access journal
3
European research studies
3
International journal of services technology and management
3
International journal of services, economics and management
3
more ...
less ...
Source
All
ECONIS (ZBW)
65
Showing
1
-
50
of
65
Sort
Relevance
Date (newest first)
Date (oldest first)
1
A process perspective on experience co-creation : how pre-trip involvement prompts destination loyalty
Cao, Limei
;
Xie, Dengming
;
Qu, Ying
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013555026
Saved in:
2
Importance of residents' perception of tourists in establishing a reciprocal resident-tourist relationship : an application of tourist attractiveness
Kim, Gyunghoon
;
Duffy, Lauren N.
;
Moore, DeWayne
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013440026
Saved in:
3
The effect of destination employee service quality on tourist environmentally responsible behavior : A moderated mediation model incorporating environmental commitment, destination...
He, Xuehuan
;
Cheng, Jin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013326534
Saved in:
4
How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun
;
Jia, Bocong
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
Saved in:
5
A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers
Lin, Mao-Tang
;
Zhu, Dan
;
Liu, Claire
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013366088
Saved in:
6
Identifying attributes of wineries that increase visitor satisfaction and dissatisfaction : applying an aspect extraction approach to online reviews
Shin, Seunghun
;
Nicolau, Juan Luis
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271648
Saved in:
7
When are visitors actually satisfied at visitor attractions? : what we know from more than 30 years of research
Faerber, Lea Susanne
;
Hofmann, Julian
;
Ahrholdt, Dennis C.
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-26
Persistent link: https://www.econbiz.de/10012494594
Saved in:
8
Western guest experiences of a Pyongyang international hotel, North Korea : satisfaction under conditions of constrained choice
Li, Fangxuan
;
Ryan, Chris
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012137742
Saved in:
9
Honeymoon tourism : exploring must-be, hybrid and value-added quality attributes
Lee, Jin-soo
;
Pipatpong Fakfare
;
Han, Heesup
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012137781
Saved in:
10
Discovering the perceived attributes of CBT destination travelers in South Korea : a mixed method approach
Eom, Taeyeon
;
Han, Heesup
;
Song, Hak-jun
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012151994
Saved in:
11
Motivation and satisfaction of Chinese and U.S. tourists in restaurants : a cross-cultural text mining of online reviews
Jia, Susan
- In:
Tourism management : research, policies, practice
78
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012165771
Saved in:
12
Relationships between Hofstede's cultural dimensions and tourist satisfaction : a cross-country cross-sample examination
Huang, Songshan
;
Crotts, John
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 232-241
Persistent link: https://www.econbiz.de/10011995967
Saved in:
13
Pop star fan tourists : an application of self-expansion theory
Lee, Sojung
;
Bai, Billy
;
Busser, James A.
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 270-280
Persistent link: https://www.econbiz.de/10011995987
Saved in:
14
Exploring the impact of tourist harassment on destination image, tourist expenditure, and destination loyalty
Alrawadieh, Zaid
;
Alrawadieh, Ziad
;
Kozak, Metin
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 13-20
Persistent link: https://www.econbiz.de/10012004629
Saved in:
15
The role and dimensions of authenticity in heritage tourism
Park, Eunkyung
;
Choi, Byoung-Kil
;
Lee, Timothy J.
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 99-109
Persistent link: https://www.econbiz.de/10012128574
Saved in:
16
Understanding Chinese tourists' perceptions of Cantonese as a regional dialect
Lu, Yufan
;
Chen, Ganghua
;
Huang, Songshan
;
Bao, Jigang
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 127-136
Persistent link: https://www.econbiz.de/10011987789
Saved in:
17
Understanding tourism loyalty : horizontal vs. destination loyalty
Almeida Santana, Arminda
;
Moreno Gil, Sergio
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 245-255
Persistent link: https://www.econbiz.de/10011775149
Saved in:
18
Exploring agape : tourists on the island of love
Christou, Prokopis A.
- In:
Tourism management : research, policies, practice
68
(
2018
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011870756
Saved in:
19
A study of experiential quality, experiential value, trust, corporate reputation, experiential satisfaction and behavioral intentions for cruise tourists : the case of Hong Kong
Wu, Hung-Che
;
Cheng, Ching-Chan
;
Ai, Chi-Han
- In:
Tourism management : research, policies, practice
66
(
2018
),
pp. 200-220
Persistent link: https://www.econbiz.de/10011814677
Saved in:
20
Does service type influence satisfaction? : a case study of Edinburgh Castle
Beattie, Jane M.
;
Schneider, Ingrid E.
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 89-97
Persistent link: https://www.econbiz.de/10011841842
Saved in:
21
Testing measurement equivalence of experienced holiday quality : evidence on built-in bias in the Flash Eurobarometer survey data
Gelissen, John
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 273-283
Persistent link: https://www.econbiz.de/10011842001
Saved in:
22
Authenticity and loyalty at heritage sites : the moderation effect of postmodern authenticity
Yi, Xiaoli
;
Fu, Xiaoxiao
;
Yu, Larry
;
Jiang, Liao
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 411-424
Persistent link: https://www.econbiz.de/10011842110
Saved in:
23
Examining the relationship between tourist motivation and satisfaction by two competing methods
Albayrak, Tahir
;
Caber, Meltem
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 201-213
Persistent link: https://www.econbiz.de/10011903449
Saved in:
24
Exploring religious tourist experiences in Jerusalem : the intersection of Abrahamic religions
Albayrak, Tahir
;
Herstein, Ram
;
Caber, Meltem
;
Drori, …
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 285-296
Persistent link: https://www.econbiz.de/10011903490
Saved in:
25
How experiential consumption moderates the effects of souvenir authenticity on behavioral intention through perceived value
Fu, Yi
;
Liu, Xiaoming
;
Wang, Yongqiang
;
Chao, Ren-Fang
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 356-367
Persistent link: https://www.econbiz.de/10011903537
Saved in:
26
Why do online tourists need sellers' ratings? Exploration of the factors affecting regretful tourist e-satisfaction
Tseng, Aihua
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 413-424
Persistent link: https://www.econbiz.de/10011643112
Saved in:
27
Exploring a theme park's tourism carrying capacity : a demand-side analysis
Zhang, Yingsha
;
Li, Xiang
;
Su, Qin
;
Hu, Xingbao
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 564-578
Persistent link: https://www.econbiz.de/10011643262
Saved in:
28
Efficacy of co-creation and mastering on perceived value and satisfaction in tourists' consumption
Prebensen, Nina K.
;
Xie, Jinghua
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 159-165
Persistent link: https://www.econbiz.de/10011675987
Saved in:
29
Visitors' satisfaction at managed tourist attractions in Northern Norway : do on-site factors matter?
Jensen, Øystein
;
Li, Yuan
;
Uysal, Muzaffer
- In:
Tourism management : research, policies, practice
63
(
2017
),
pp. 277-286
Persistent link: https://www.econbiz.de/10011746632
Saved in:
30
Weather perceptions, holiday satisfaction and perceived attractiveness of domestic vacationing in The Netherlands
Jeuring, Jelmer Hendrik Gerard
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 70-81
Persistent link: https://www.econbiz.de/10011708039
Saved in:
31
Resident-tourist value co-creatiom : the role of residents' perceived tourism impacts and life satisfaction
Lin, Zhibin
;
Chen, Ye
;
Filleri, Raffaele
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 426-433
Persistent link: https://www.econbiz.de/10011708953
Saved in:
32
Dental tourism : examining tourist profiles, motivation and satisfaction
Mustaffa Jaapar
;
Ghazali Musa
;
Sedigheh Moghavvemi
; …
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 538-552
Persistent link: https://www.econbiz.de/10011709202
Saved in:
33
Making sense of tourist shopping research : a critical review
Jin, Haipeng
;
Moscardo, Gianna
;
Murphy, Laurie
- In:
Tourism management : research, policies, practice
62
(
2017
),
pp. 120-134
Persistent link: https://www.econbiz.de/10011734101
Saved in:
34
Managing the experience co-creation process in tourism destinations : empirical findings from Naples
Buonincontri, P.
;
Morvillo, A.
;
Okumus, F.
;
Van …
- In:
Tourism management : research, policies, practice
62
(
2017
),
pp. 264-277
Persistent link: https://www.econbiz.de/10011734287
Saved in:
35
Holiday recovery experiences, tourism satisfaction and life satisfaction : is there a relationship?
Chen, Chun-Chu
;
Huang, Wei-Jue
;
Petrick, James F.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 140-147
Persistent link: https://www.econbiz.de/10011440045
Saved in:
36
The impact of economic, social and environmental factors on trip satisfaction and the likelihood of visitors returning
Jarvis, Diane
;
Stöckl, Natalie
;
Liu, Hong Bo
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 1-18
Persistent link: https://www.econbiz.de/10011417915
Saved in:
37
Tourist loyalty to a local cultural event : the case of Turkmen handicrafts festival
Akhoondnejad, Arman
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 468-477
Persistent link: https://www.econbiz.de/10011419262
Saved in:
38
Make a customer, not a sale : tourist satisfaction in Hong Kong
Agyeiwaah, Elizabeth
;
Adongo, Raymond
;
Dimache, Alexandru
; …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 68-79
Persistent link: https://www.econbiz.de/10011555494
Saved in:
39
Remembered experiences and revisit intentions : a longitudinal study of safari park visitors
Barnes, Stuart J.
;
Mattsson, Jan
;
Sørensen, Flemming
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 286-294
Persistent link: https://www.econbiz.de/10011556087
Saved in:
40
Revisiting the host city : an empirical examination of sport involvement, place attachment, event satisfaction and spectator intentions at the London Olympics
Brown, Graham
;
Smith, Andrew
;
Assaker, Guy
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 160-172
Persistent link: https://www.econbiz.de/10011496339
Saved in:
41
Fuzzy segmentation of postmodern tourists
D'Urso, Pierpaolo
;
Disegna, Marta
;
Massari, Riccardo
; …
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 297-308
Persistent link: https://www.econbiz.de/10011496424
Saved in:
42
A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities : the moderating role of...
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 426-438
Persistent link: https://www.econbiz.de/10010509464
Saved in:
43
Measurement of visitors' satisfaction with public zoos in Korea using importance-performance analysis
Lee, Hyung-Sook
- In:
Tourism management : research, policies, practice
47
(
2015
),
pp. 251-260
Persistent link: https://www.econbiz.de/10010499449
Saved in:
44
Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park
Rodger, Kate
;
Taplin, Ross H.
;
Moore, Susan A.
- In:
Tourism management : research, policies, practice
50
(
2015
),
pp. 172-183
Persistent link: https://www.econbiz.de/10011312615
Saved in:
45
Repeated behaviour and destination loyalty
Meleddu, Marta
;
Paci, Raffaele
;
Pulina, Manuela
- In:
Tourism management : research, policies, practice
50
(
2015
),
pp. 159-171
Persistent link: https://www.econbiz.de/10011312620
Saved in:
46
Authenticity, involvement, and image : evaluating tourist experiences at historic districts
Lu, Lu
;
Chi, Christina G.
;
Liu, Yi
- In:
Tourism management : research, policies, practice
50
(
2015
),
pp. 85-96
Persistent link: https://www.econbiz.de/10011312646
Saved in:
47
Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel
Pan, Frank C.
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 84-91
Persistent link: https://www.econbiz.de/10010485571
Saved in:
48
Tourism experience and quality of life among elderly tourists
Kim, Hyelin
;
Woo, Eunju
;
Uysal, Muzaffer
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 465-476
Persistent link: https://www.econbiz.de/10010486205
Saved in:
49
Environmentally responsible behavior in ecotourism : antecedents and implications
Chiu, Yen-ting Helena
;
Lee, Wan-i.
;
Chen, Tsung-hsiung
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 321-329
Persistent link: https://www.econbiz.de/10010227005
Saved in:
50
Destination image and tourist loyalty : a meta-analysis
Zhang, Hongmei
;
Fu, Xiaoxiao
;
Cai, Liping A.
;
Lu, Lin
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 213-223
Persistent link: https://www.econbiz.de/10010227015
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->