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isPartOf:"Journal of retailing and consumer services"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Ladengestaltung
70
Store design
70
Consumer behaviour
67
Konsumentenverhalten
67
Einzelhandel
40
Retail trade
40
Dienstleistungsqualität
19
Service quality
19
Relationship marketing
16
Customer satisfaction
11
Kundenzufriedenheit
11
Perception
8
Sales promotion
8
Verkaufsförderung
8
Wahrnehmung
8
Brand management
7
Markenführung
7
Emotion
6
Online retailing
6
Online-Handel
6
Einkaufszentrum
5
Ladengeschäft
5
Retail outlet
5
Shopping center
5
Store environment
5
Textile distribution
5
Textilhandel
5
Consumer behavior
4
Einzelhandelsstandort
4
Emotions
4
Food retailing
4
Lebensmitteleinzelhandel
4
Marketing management
4
Marketingmanagement
4
Product quality
4
Produktqualität
4
Retail location
4
Store atmospherics
4
Store loyalty
4
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1
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English
16
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Alexander, Bethan
2
Ahmad, Farooq
1
Badrinarayanan, Vishag
1
Becerra, Enrique P.
1
Bellamkonda, Raja Shekhar
1
Bhukya, Ramulu
1
Blazquez Cano, Marta
1
Borges, Adilson
1
Brengman, Malaika
1
Castaldo, Sandro
1
Castéran, Herbert
1
Chebat, Jean-Charles
1
Cioppi, Marco
1
Elms, Jonathan
1
Francioni, Barbara
1
Grewal, Anjana
1
Grosso, Monica
1
Herter, Márcia Maurer
1
Hunneman, Auke
1
Katakam, Bharath Shashanka
1
Kent, Anthony
1
Loureiro, Sandra Maria Correira
1
Maruyama, Masayoshi
1
Muhammad Farrukh Abid
1
Murray, John
1
Nagaraj, Samala
1
Park, Ji Eun
1
Roederer, Claire
1
Roschk, Holger
1
Savelli, Elisabetta
1
Shamim, Amjad
1
Sloot, Laurens M.
1
Teller, Christoph
1
Terblanche, Nic S.
1
Valentini, Tony
1
Van de Sanden, Stephanie
1
Verhoef, Peter C.
1
Willems, Kim
1
Wu, Lihui
1
Yoon, Sungjoon
1
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Journal of retailing and consumer services
Journal of retailing
7
International journal of retail & distribution management
3
The international review of retail, distribution and consumer research
3
Handbook of research on retailer-consumer relationship development
2
International journal of retail and distribution management
2
Journal of strategic marketing
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Strategic corporate communication in the digital age
2
The journal of services marketing
2
Business horizons
1
Decision : official journal of Indian Institute of Management Calcutta
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
Gabler Edition Wissenschaft / Forschungsgruppe Konsum und Verhalten
1
Grocery e-commerce : consumer behaviour and business strategies
1
Grundwissen
1
Handbook of research on customer engagement
1
Handelsforschung
1
International journal of applied behavioral economics : IJABE ; an official publication of the Information Resources Management Association
1
International journal of business and emerging markets : IJBEM
1
International journal of consumer studies
1
International journal of internet marketing and advertising : IJIMA
1
International journal of production economics
1
International journal of services and operations management : IJSOM
1
International journal of technology marketing : IJTMkt
1
Inventi impact: service sector
1
Journal of business research : JBR
1
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
1
Journal of euromarketing
1
Journal of fashion marketing and management
1
Journal of international consumer marketing
1
Journal of marketing
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of promotion management : JPM
1
Journal of service management
1
Management research : the journal of the Iberoamerican Academy of Management ; MRJIAM
1
Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
1
Managing service quality : MSQ ; an international journal
1
Marketing : ZFP ; journal of research and management
1
Marketing intelligence & planning
1
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From redesign to revenue : measuring the effects of servicescape remodeling on customer lifetime value
Valentini, Tony
;
Roederer, Claire
;
Castéran, Herbert
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462312
Saved in:
2
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
3
Change in technology-enabled omnichannel customer experiences in-store
Alexander, Bethan
;
Kent, Anthony
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169724
Saved in:
4
How customers motive attributions impact intentions to use an interactive kiosk in-store
Van de Sanden, Stephanie
;
Willems, Kim
;
Brengman, Malaika
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209666
Saved in:
5
Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers' impulse purchase behavior : do the store ambience and salesperson interactions...
Katakam, Bharath Shashanka
;
Bhukya, Ramulu
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581927
Saved in:
6
The impact of hard discounter presence on store satisfaction and store loyalty
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012434278
Saved in:
7
Store of the future : towards a (re)invention and (re)imagination of physical store space in an omnichannel context
Alexander, Bethan
;
Blazquez Cano, Marta
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012269083
Saved in:
8
Shoppers' attachment with retail stores : antecedents and impact on patronage intentions
Badrinarayanan, Vishag
;
Becerra, Enrique P.
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 371-378
Persistent link: https://www.econbiz.de/10012114180
Saved in:
9
Revisiting the supermarket in-store customer shopping experience
Terblanche, Nic S.
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 48-59
Persistent link: https://www.econbiz.de/10011801738
Saved in:
10
How store attributes impact shoppers' loyalty in emerging countries : an investigation in the Indian retail sector
Grosso, Monica
;
Castaldo, Sandro
;
Grewal, Anjana
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 117-124
Persistent link: https://www.econbiz.de/10011801826
Saved in:
11
Store satisfaction and store loyalty : the moderating role of store atmosphere
Francioni, Barbara
;
Savelli, Elisabetta
;
Cioppi, Marco
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 333-341
Persistent link: https://www.econbiz.de/10011883221
Saved in:
12
Tests of in-store experience and socially embedded measures as predictors of retail store loyalty
Yoon, Sungjoon
;
Park, Ji Eun
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 111-119
Persistent link: https://www.econbiz.de/10011929907
Saved in:
13
Examining the role of store design on consumers' cross-sectional perceptions of retail brand loyalty
Murray, John
;
Elms, Jonathan
;
Teller, Christoph
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 147-156
Persistent link: https://www.econbiz.de/10011743209
Saved in:
14
"It was not that long!" : the effects of the in-store TV screen content and customers emotions on consumer waiting perception
Borges, Adilson
;
Herter, Márcia Maurer
;
Chebat, …
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 96-106
Persistent link: https://www.econbiz.de/10010468493
Saved in:
15
Differential effects of atmospheric cues on emotions and loyalty intention with respect to age under online/offline environment
Loureiro, Sandra Maria Correira
;
Roschk, Holger
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 211-219
Persistent link: https://www.econbiz.de/10010338512
Saved in:
16
Multiple store patronage : the effects of store characteristics
Maruyama, Masayoshi
;
Wu, Lihui
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 601-609
Persistent link: https://www.econbiz.de/10010388519
Saved in:
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