//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Article in journal"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: title:(knowledge management)
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Knowledge management
8
Wissensmanagement
8
Beziehungsmarketing
7
Relationship marketing
7
customer relationship management
3
CRM
2
Knowledge transfer
2
Wissenstransfer
2
customer knowledge management
2
e-CRM
2
Bank
1
CKM
1
Consumer behaviour
1
Customer analysis
1
Customer satisfaction
1
Delone and McLean model
1
E-commerce
1
Electronic Commerce
1
Ernährungsindustrie
1
Firm performance
1
Food industry
1
Impact assessment
1
Innovation adoption
1
Innovationsakzeptanz
1
Jordan
1
Jordanien
1
Konsumentenverhalten
1
Kundenanalyse
1
Kundenzufriedenheit
1
Logistics
1
Logistik
1
Strategic management
1
Strategisches Management
1
Textile machinery industry
1
Textilmaschinenbau
1
Unternehmenserfolg
1
Wirkungsanalyse
1
banks
1
business performance
1
business strategy alignment
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
8
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
8
Language
All
English
8
Author
All
Abu-Shanab, Emad
1
Al-Busaidi, Kamla Ali
1
Esmaili, Ebrahim
1
Ganesh, K.
1
Hemmati, Amin
1
Hidayanto, Achmad Nizar
1
Mahawrah, Fadi
1
Naderi, Reihaneh
1
Nagarajan, S.
1
Neumann, Gaby
1
Phung, Thanh-Binh
1
Rastgar, Abbas Ali
1
Sharp, Peter
1
Shehabat, Issa
1
Shihab, Muhammad Rifki
1
Sukrisna, Imanuel
1
Sundarakani, Balan
1
Tomé, Eduardo
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
Journal of knowledge management
293
Journal of information & knowledge management : JIKM
143
International journal of knowledge management studies : IJKMS
100
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
94
Knowledge management research & practice : KMRP ; an official journal of the OR Society
90
Knowledge management research & practice : KMRP
70
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
52
The IUP journal of knowledge management : IJKM
43
International journal of technology management : IJTM
42
Journal of business research : JBR
38
Business process management journal
25
International journal of learning and intellectual capital : IJLIC
23
International journal of project management : the journal of The International Project Management Association
22
International journal of business information systems : IJBIS
21
International journal of production research
20
Human systems management : HSM
17
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
17
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
Information technology and management
16
Technological forecasting & social change : an international journal
15
Problems and perspectives in management : PPM ; international research journal
14
IEEE transactions on engineering management : EM
13
International journal of product lifecycle management : IJPLM
13
Journal of innovation & knowledge : JIK
13
Journal of open innovation : technology, market, and complexity
13
Management decision : MD
13
Management research review
13
The learning organization : TLO ; the international journal of critical studies in organizational learning
13
Decision support systems : DSS ; the international journal
12
Information systems management
12
Advances in developing human resources : ADHR
11
Industrial marketing management : the international journal for industrial and high-tech firms
11
International journal of innovation management
11
International journal of learning and change : IJLC
11
Pakistan journal of commerce and social sciences
11
Academy of Management learning & education : AMLE
10
International journal of business innovation and research
10
International journal of production economics
10
Technology analysis & strategic management
10
Technovation : the international journal of technological innovation, entrepreneurship and technology management
10
more ...
less ...
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Clarifying the effect of customer
knowledge
management
to improve business performance of banks : considering the role of electronic customer relationship
management
Rastgar, Abbas Ali
;
Esmaili, Ebrahim
;
Naderi, Reihaneh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
Saved in:
2
The impact of
knowledge
management
on customer relationship
management
: a case from the fast food industry in Jordan
Mahawrah, Fadi
;
Shehabat, Issa
;
Abu-Shanab, Emad
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 138-157
Persistent link: https://www.econbiz.de/10011688025
Saved in:
3
The relationships among information systems,
knowledge
sharing, and customer relationship
management
in banking industry
Phung, Thanh-Binh
- In:
International journal of electronic customer …
10
(
2016
)
1
,
pp. 65-87
Persistent link: https://www.econbiz.de/10011687970
Saved in:
4
Aligning customer
knowledge
management
tools with business strategy
Al-Busaidi, Kamla Ali
- In:
International journal of electronic customer …
7
(
2013
)
2
,
pp. 117-134
Persistent link: https://www.econbiz.de/10010395820
Saved in:
5
Investigating customer relationship
management
systems involvement towards customer
knowledge
creation processes
Shihab, Muhammad Rifki
;
Sukrisna, Imanuel
;
Hidayanto, …
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10011575150
Saved in:
6
How MaKE First Steps can help your organisation define
knowledge
and build a
knowledge
-based customer relationship
management
(CRM) approach
Sharp, Peter
- In:
International journal of electronic customer …
3
(
2009
)
1
,
pp. 71-85
Persistent link: https://www.econbiz.de/10003850184
Saved in:
7
Organisational readiness assessment framework and model for
knowledge
management
: application for manufacturing supply chain
Nagarajan, S.
;
Ganesh, K.
;
Sundarakani, Balan
- In:
International journal of electronic customer …
3
(
2009
)
3
,
pp. 264-280
Persistent link: https://www.econbiz.de/10003898853
Saved in:
8
Empirical impact study on the role of
knowledge
management
in logistics
Neumann, Gaby
;
Tomé, Eduardo
- In:
International journal of electronic customer …
3
(
2009
)
4
,
pp. 344-359
Persistent link: https://www.econbiz.de/10003935703
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->