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Returning good for evil : a study of customer incivility and extra-role customer service
Zhu, Julie N. Y.; Lam, Long W.; Lai, Jennifer Y. M. - In: International journal of hospitality management 81 (2019), pp. 65-72
Persistent link: https://www.econbiz.de/10012128321
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Looking intra-organizationally for identity cues : whether perceived organizational support shapes employees’ organizational identification
Lam, Long W.; Liu, Yan; Loi, Raymond - In: Human relations 69 (2016) 2, pp. 345-367
Persistent link: https://www.econbiz.de/10011436722
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Exchange mechanisms between ethical leadership and affective commitment
Loi, Raymond; Lam, Long W.; Ngo, Hang-yue; Cheong, Sok-ian - In: Journal of managerial psychology 30 (2015) 6, pp. 645-658
Persistent link: https://www.econbiz.de/10011438423
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Is emotional engagement possible in emotionally demanding jobs? : the role of leader-member exchange (LMX)
Lam, Long W.; Xu, Angela J.; Loi, Raymond - In: Journal of personnel psychology 17 (2018) 1, pp. 42-52
Persistent link: https://www.econbiz.de/10011901216
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Buffering emotional job demands : the interplay between proactive personality and team potency
Loi, Raymond; Liu, Yan; Lam, Long W.; Xu, Angela J. - In: Journal of vocational behavior 95/96 (2016), pp. 128-137
Persistent link: https://www.econbiz.de/10011596067
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Voice more and stay longer : how ethical leaders influence employee voice and exit intentions
Lam, Long W.; Loi, Raymond; Chan, Ka Wai; Liu, Yan - In: Business ethics quarterly : the journal of the Society … 26 (2016) 3, pp. 277-300
Persistent link: https://www.econbiz.de/10011584082
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Is negative group affective tone always bad for team creativity? : team trait learning goal orientation as the boundary condition
Chi, Nai-Wen; Lam, Long W. - In: Group & organization management : an international journal 47 (2022) 1, pp. 72-108
Persistent link: https://www.econbiz.de/10012887052
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Psychological capital and conflict management in the entrepreneur-venture capitalist relationship in China : the entrepreneur perspective
Zou, Huan; Chen, Xiaoyun; Lam, Long W.; Liu, Xiaohui - In: International small business journal : researching … 34 (2016) 4, pp. 446-467
Persistent link: https://www.econbiz.de/10011527210
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Ethical leadership and employee knowledge sharing : exploring dual-mediation paths
Bavik, Yuen Lam; Tang, Pok Man; Shao, Ruodan; Lam, Long W. - In: The leadership quarterly : LQ ; an international … 29 (2018) 2, pp. 322-332
Persistent link: https://www.econbiz.de/10011864453
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Is more feedback seeking always better? : leader-member exchange moderates the relationship between feedback-seeking behavior and performance
Lam, Long W.; Peng, Kelly Z.; Wong, Chi-Sum; Lau, Dora C. - In: Journal of management : JOM 43 (2017) 7, pp. 2195-2217
Persistent link: https://www.econbiz.de/10011731534